Top Alternatives to CallMatrix - Better Options for 2026
Efficient call management for increased conversions.
Trusted by 2M+ software buyers annually.
Main Features
- Automated Routing
- Call Monitoring
- Real-time Dashboard
- Routing
Pricing
Starts from $29/Month when Billed Yearly
CallMatrix is a Contact Center Operations Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Contact Center Operations Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
CallMatrix vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| CallMatrix Current | Contact Center Operations Software | $29 | No reviews | ✗ No |
 uContact | Call Center Software | $50 | 4.9 ★ | ✗ No |
 Call Center Studio | Call Center Software | Free trial | 4.7 ★ | ✓ Yes |
 UJET | Contact Center Operations Software | Custom pricing | 4.7 ★ | ✗ No |
 VCC Live | Contact Center Operations Software | $50 | 4.7 ★ | ✗ No |
 Zultys MXIE | Contact Center Operations Software | Custom pricing | 3.9 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top CallMatrix alternatives as of July 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.8
SpotScore
uContact
Streamline your call center experience with uContact.
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What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
-
Call Monitoring
Unique Features
-
Outbound Call Center
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Inbound Call Center
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Concurrency Support
+ 6 more
Pricing
Starts from $50/User/Month
8.9
SpotScore
Call Center Studio
Streamline your call center operations with ease.
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What is Call Center Studio?
Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...
Read moreCommon Features
-
Call Monitoring
Unique Features
-
Outbound Call Center
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Inbound Call Center
-
Concurrency Support
+ 6 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
UJET
Revolutionizing contact centers for ultimate efficiency.
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What is UJET?
UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone capabilities. Its provide a flexible and scalable solution that will increase employee efficiency, ...
Read moreCommon Features
-
Automated Routing
-
Real-time Dashboard
Unique Features
-
Multi-Channel Communication
-
IVR Support
-
Call Recording
Pricing
UJET offers custom pricing plan
VCC Live
Maximize customer satisfaction with VCC Live.
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What is VCC Live?
VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...
Read moreCommon Features
-
Automated Routing
-
Real-time Dashboard
Unique Features
-
Multi-Channel Communication
-
IVR Support
-
Call Recording
Pricing
Starts from $50/Month when Billed Yearly
Zultys MXIE
Empowering businesses, delighting customers.
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What is Zultys MXIE?
Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, adaptability, and many other capabilities, MXIE is the software that makes business agent more productive, ...
Read moreCommon Features
-
Automated Routing
-
Call Monitoring
Unique Features
-
IVR Support
-
Call Recording
-
Historical Reporting
Pricing
Zultys MXIE offers custom pricing plan
Callision
Efficiently manage your contact center with Callision.
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What is Callision?
Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...
Read moreCommon Features
-
Call Monitoring
-
Real-time Dashboard
Unique Features
-
IVR Support
Pricing
Starts from $19.99/User/Month, also offers free forever plan
ice Contact Center
Boost efficiency and cut costs with ice Contact Center.
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What is ice Contact Center?
The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...
Read moreCommon Features
-
Real-time Dashboard
-
Automated Routing
Unique Features
-
Multi-Channel Communication
-
IVR Support
-
Call Recording
Pricing
ice Contact Center offers custom pricing plan
Vonage Contact Center
Revolutionize your customer service experience with Vonage Contact Center.
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What is Vonage Contact Center?
Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...
Read moreCommon Features
-
Real-time Dashboard
Unique Features
-
Multi-Channel Communication
-
IVR Support
-
Call Recording
+ 3 more
Pricing
Vonage Contact Center offers custom pricing plan
RingCentral Contact Center
Streamline your customer service with ease.
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What is RingCentral Contact Center?
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
Read moreCommon Features
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Call Monitoring
Unique Features
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IVR Support
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Queue Management (Calls)
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Predictive Dialer
+ 4 more
Pricing
RingCentral Contact Center offers custom pricing plan
CloudCall
Unleash the power of conversations for business success.
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What is CloudCall?
CloudCall is a cloud telephony platform that integrates with CRM systems to log calls, sync contacts, and centralize communication records. It includes local presence dialing, pre-recorded voicemail drop, and automated call logging to reduce manual data entry for sales and support teams.
Read moreCommon Features
-
Call Monitoring
Unique Features
-
Call Recording
-
Contact Database
-
IVR Support
+ 1 more
Pricing
CloudCall offers custom pricing plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
