Top Alternatives to QEval - Better Options for 2026
Instant insights for smarter customer service decisions.
Main Features
- Call Monitoring
- Call Recording
- Historical Reporting
- Real-time Dashboard
Pricing
QEval offers custom pricing plan
Free Trial available
QEval is a Contact Center Operations Software platform with a user rating of 4.0★ based on 20 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Contact Center Operations Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
QEval vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| QEval Current | Contact Center Operations Software | Free trial | 4.0 ★ | ✓ Yes |
 XCALLY | Call Center Software | Custom pricing | No reviews | ✗ No |
 uContact | Call Center Software | $50 | 4.9 ★ | ✗ No |
 UJET | Contact Center Operations Software | Custom pricing | 4.7 ★ | ✗ No |
 Dialpad Contact Center | Contact Center Operations Software | $75 | 4.5 ★ | ✓ Yes |
 ice Contact Center | Contact Center Operations Software | Custom pricing | 4.0 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top QEval alternatives as of August 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.7
SpotScore
XCALLY
Connect, streamline, and elevate your call center operations.
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What is XCALLY?
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
Read moreCommon Features
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Call Monitoring
Unique Features
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Outbound Call Center
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Inbound Call Center
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Live Chat
+ 5 more
Pricing
XCALLY offers custom pricing plan
8.8
SpotScore
uContact
Streamline your call center experience with uContact.
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What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
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Call Monitoring
Unique Features
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Outbound Call Center
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Inbound Call Center
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Concurrency Support
+ 6 more
Pricing
Starts from $50/User/Month
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UJET
Revolutionizing contact centers for ultimate efficiency.
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What is UJET?
UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone capabilities. Its provide a flexible and scalable solution that will increase employee efficiency, ...
Read moreCommon Features
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Call Recording
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Real-time Dashboard
Unique Features
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Multi-Channel Communication
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Automated Routing
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IVR Support
Pricing
UJET offers custom pricing plan
Dialpad Contact Center
Revolutionize global collaboration with AI-powered customer intelligence.
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What is Dialpad Contact Center?
Dialpad Contact Center is an AI-powered cloud contact center platform for customer support and inside sales teams handling high inbound call volumes. Its AI analyzes conversations in real time to surface coaching prompts for agents, track script adherence, and monitor customer satisfaction ...
Read moreCommon Features
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Call Recording
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Call Monitoring
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Real-time Dashboard
Unique Features
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IVR Support
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Automated Routing
Pricing
Free Trial available, Try Now
Starts from $75/User/Month
ice Contact Center
Boost efficiency and cut costs with ice Contact Center.
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What is ice Contact Center?
The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...
Read moreCommon Features
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Real-time Dashboard
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Call Recording
Unique Features
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Multi-Channel Communication
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Automated Routing
-
IVR Support
Pricing
ice Contact Center offers custom pricing plan
VoiceIQ
Power up your contact center with VoiceIQ.
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What is VoiceIQ?
VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...
Read moreCommon Features
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Call Monitoring
-
Real-time Dashboard
-
Historical Reporting
Unique Features
No unique features
Pricing
VoiceIQ offers custom pricing plan
RingCentral Contact Center
Streamline your customer service with ease.
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What is RingCentral Contact Center?
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
Read moreCommon Features
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Call Recording
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Call Monitoring
Unique Features
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IVR Support
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Queue Management (Calls)
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Predictive Dialer
+ 3 more
Pricing
RingCentral Contact Center offers custom pricing plan
ipSCAPE
Transforming customer engagement one call at a time.
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What is ipSCAPE?
Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to automate your personalized communications. Record calls with ease, whether automatically or upon agent ...
Read moreCommon Features
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Call Recording
-
Real-time Dashboard
Unique Features
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Multi-Channel Communication
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IVR Support
-
Automated Routing
Pricing
ipSCAPE offers custom pricing plan
SmartSpeech
Empowering contact centers with insightful analytics.
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What is SmartSpeech?
SmartSpeech is a cutting-edge speech analytics software designed for contact centers. With top-notch analytics capabilities, it organizes data into various dimensions and measurements, revealing intricate connections between business variables. SmartSpeech is the ideal solution for monitoring ...
Read moreCommon Features
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Call Monitoring
Unique Features
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Monitoring
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Performance Metrics
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Data Analysis
+ 3 more
Pricing
SmartSpeech offers custom pricing plan
Voyc
Advanced AI-driven speech analytics for ultimate efficiency.
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What is Voyc?
Voyc, a cutting-edge speech analytics software powered by AI, is the ultimate solution for regulated organizations. It enables them to effortlessly monitor 100% of their contact center conversations, resulting in improved operational efficiency, quick detection of complaints, identification of ...
Read moreCommon Features
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Call Monitoring
Unique Features
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Monitoring
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Compliance Management
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Artificial Intelligence
+ 1 more
Pricing
Voyc offers custom pricing plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
