Top Alternatives to QEval - Better Options for 2026
Instant insights for smarter customer service decisions.
Pricing
QEval offers custom pricing plan
Free Trial available
QEval is a Contact Center Operations Software platform with a user rating of 4.0★ based on 20 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Contact Center Operations Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.
QEval vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| QEval Current | Contact Center Operations Software | Free trial | 4.0 ★ | ✓ Yes |
 XCALLY | Call Center Software | Custom pricing | No reviews | ✗ No |
 uContact | Call Center Software | $50 | 4.9 ★ | ✗ No |
 UJET | Contact Center Operations Software | Custom pricing | 4.7 ★ | ✗ No |
 Dialpad Contact Center | Contact Center Operations Software | $75 | 4.5 ★ | ✓ Yes |
 ice Contact Center | Contact Center Operations Software | Custom pricing | 4.0 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top QEval alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.7
Spot Score
XCALLY
Connect, streamline, and elevate your call center operations.
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What is XCALLY?
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
Read moreCommon Features
No common features
Unique Features
-
Outbound Call Center
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Inbound Call Center
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Live Chat
+ 6 more
Pricing
XCALLY offers custom pricing plan
8.8
Spot Score
uContact
Streamline your call center experience with uContact.
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What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
No common features
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 7 more
Pricing
Starts from $50/User/Month
UJET
Revolutionizing contact centers for ultimate efficiency.
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What is UJET?
UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone capabilities. Its provide a flexible and scalable solution that will increase employee efficiency, ...
Read moreDialpad Contact Center
Revolutionize global collaboration with AI-powered customer intelligence.
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What is Dialpad Contact Center?
Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.
Read moreice Contact Center
Boost efficiency and cut costs with ice Contact Center.
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What is ice Contact Center?
The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...
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VoiceIQ
Power up your contact center with VoiceIQ.
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What is VoiceIQ?
VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...
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RingCentral Contact Center
Streamline your customer service with ease.
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What is RingCentral Contact Center?
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
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ipSCAPE
Transforming customer engagement one call at a time.
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What is ipSCAPE?
Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to automate your personalized communications. Record calls with ease, whether automatically or upon agent ...
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SmartSpeech
Empowering contact centers with insightful analytics.
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What is SmartSpeech?
SmartSpeech is a cutting-edge speech analytics software designed for contact centers. With top-notch analytics capabilities, it organizes data into various dimensions and measurements, revealing intricate connections between business variables. SmartSpeech is the ideal solution for monitoring ...
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Voyc
Advanced AI-driven speech analytics for ultimate efficiency.
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What is Voyc?
Voyc, a cutting-edge speech analytics software powered by AI, is the ultimate solution for regulated organizations. It enables them to effortlessly monitor 100% of their contact center conversations, resulting in improved operational efficiency, quick detection of complaints, identification of ...
Read moreDisclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
