Betterworks Review: Is It The Right Performance Management System For Your Team?
Best for Mid-market · Enterprise
GDPR
SOC 2Betterworks offers custom pricing plan
Kroger
CRAY
PactTrusted by teams including Kroger
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Betterworks
Betterworks at 4.3/5 from 397 reviews and SpotScore 9.4 serves HR managers and team leaders in mid-market and enterprise companies who need structured goal-setting and tracking. The platform's interface reduces friction in creating and monitoring individual and team objectives. Users report that manager-employee conversations improve through built-in communication tools, though some note the goal visualization could be clearer.
Performance management software helps organizations align employee work to business outcomes. Betterworks replaces manual goal tracking spreadsheets and email-based feedback cycles with centralized tracking and conversation logs.
Quick picks:
What is Betterworks?
Betterworks is an OKR and goal-tracking platform for HR leaders and managers at mid-to-large organizations who want to align individual objectives to company goals and maintain progress through monthly check-ins. It facilitates structured manager-employee conversations and supports customizable goal-setting timelines. Mobile app functionality is limited, which is a consideration for managers who need to track or update performance on the go.
Pricing
Betterworks offers custom pricing plan
Best For
Designed for mid-market and enterprise teams
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Betterworks Software Demo
Betterworks was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Betterworks
- Use cases
- Performance management in large enterprises, Employee goal setting and tracking, Organizational growth analytics
- Team types
- HR managers, Team leaders and managers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Betterworks
User-friendly interface simplifying goal setting and progress tracking
Effective communication tools facilitating manager-employee conversations
Customizable features and integrations tailored to company needs
Is Betterworks right for you?
Best for enterprise performance management with strong goal alignment and support.
Choose Betterworks if
- You need a flexible system for employee goal setting and progress tracking.
- Your organization values strong alignment between individual and organizational goals.
- You require responsive customer support and customizable integrations.
Consider alternatives if
- You are a small business with fewer than 50 employees.
- You need a mobile-first solution or mobile app accessibility.
What buyers should know before shortlisting Betterworks
Betterworks stands out as an exceptional goal tracking tool, lauded by users for its ease of use and effectiveness in setting and updating goals effortlessly. Users appreciate features like monthly updates, customizable goal settings, and convenient progress tracking capabilities.
The platform's customer support receives high praise for its responsiveness and assistance. Betterworks' functionality to facilitate manager-employee conversations and align organizational and personal goals has been particularly well-received, enhancing productivity and collaboration within teams.
While some users have mentioned minor interface preferences or suggested improvements such as a mobile app, overall, Betterworks proves to be a valuable asset for organizations and individuals alike. Its intuitive interface, seamless goal-setting process, and efficient tracking mechanisms make it a standout choice for those seeking a reliable and user-friendly performance management solution.
Betterworks pros and cons
- Betterworks pros
User-friendly interface simplifying goal setting and progress tracking
Effective communication tools facilitating manager-employee conversations
Customizable features and integrations tailored to company needs
- Betterworks cons
Graphical representation and UI for goals could be improved
No mobile app available, limiting mobile accessibility
Ready to try it?
Get started with Betterworks
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Betterworks side-by-side with top Performance Management System alternatives.
What is the pricing of Betterworks?
Betterworks uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Betterworks reviews and ratings
Buyer sentiment
Overall positive sentiment highlights ease of use, effective goal tracking, and strong customer support, tempered by UI visualization and mobile access limitations.
What buyers like
- Ease of use
- Goal setting and tracking
- Customer support responsiveness
Common complaints
- User interface for goal visualization
- Lack of mobile app
What users are saying
BH
Brad H
10/20/23
"Excellent goal tracking"
What do you like best about Betterworks? Monthly updates - Also you can add alot of information in your notes! What do you dislike about Betterworks?
AD
Aradhana D
08/17/23
"Easy to set your Goal and update your progress in secs"
What do you like best about Betterworks? I like that I can add multiple milestone to my base Goal and easily update my progress. What do you dislike ...
Read more
AU
Anonymous User
07/21/23
"Betterworks works quicker, easier, and better!"
What do you like best about Betterworks? They are easy to use, surveys are very useful to our org, and their customer support is surprisingly ...
Read more
WS
Wagner S
12/02/22
"Com o Betterworks tive oportunidade de reconhecimento do meu gestor, colegas de equipe e da empresa."
What do you like best about Betterworks? O desafio de colocar os seus objetivos para que possa obter maior conhecimento e crescimentos dentro da ...
Read more
BD
Bruno D
09/07/22
"Nice and well structured trainings to consolidate knowledge on OKRs."
What do you like best about Betterworks? Some content is delivered with e-learnings where you have the flexibility to choose the best time to watch ...
Read more
AC
Andres C
08/29/22
"It's a good tool to track the projects"
What do you like best about Betterworks? It's very easy to track the projects not only mine, from my collages as well, and provide to them ...
Read more
- See if Betterworks fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Betterworks?
A 1-on-1 meeting is a private, scheduled conversation between a manager and their direct report. It’s a dedicated time for open communicatio…
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
Anonymous feedback is a software feature that allows users to provide their opinions, suggestions, and comments without revealing their iden…
The Assessment Management System is a software that allows you to assess what your child has learned using various types of questions such a…
Benchmarking is the process of comparing a company's success to that of other firms in its industry to discover if there is a performance ga…
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…
A confidence interval is a likelihood that a population parameter will fall between a set of values for a given percentage of the time. In a…
Custom workflows are a feature often found in various software applications, allowing users to automate and customize their work processes t…
Customizable templates allow you to customize the template structure and information to meet the demands of your project, allowing you to cr…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…
Employee Progress Tracking is a powerful feature that allows employers to closely monitor the progress and performance of their employees. T…
Employee segmentation is a vital tool for businesses to effectively manage and understand their workforce. It refers to the process of divid…
The practice of collecting input from team members or employees and implementing changes to your operational processes to improve OKR assess…
The process of setting and tracking objectives/goals to provide guidance and direction, assisting companies in evaluating performance, and m…
Individual Development Plan (IDP) is a dynamic and comprehensive software feature that allows employees to plan and track their personal and…
Individual OKR, also known as personal OKR, is a target set by the firm for a specific employee or by the employee for themselves. Individua…
KPI Monitoring, also known as Key Performance Indicator Monitoring, is a critical feature of many software programs that helps businesses tr…
Manager-to-peer recognition is a feature commonly seen in modern software, allowing managers and employees to acknowledge and appreciate the…
On-going Performance Tracking lets organizations continuously monitor the performance of employees, teams, and projects to maintain producti…
Peer-to-Peer Recognition is a powerful feature that allows team members to acknowledge and appreciate the work of their colleagues in a mean…
Pulse surveys are a powerful tool that allows organizations to gather valuable insights from their employees in a timely and efficient manne…
Rater selection is a key feature of software that allows users to choose specific individuals or groups to evaluate or provide feedback on t…
Reporting is the process of organizing data into informational summaries in order to track how various components of a business are performi…
Rewards and Recognition is a crucial feature in software programs that aims to enhance employee motivation and boost overall company culture…
Self-appraisal is a crucial feature in many software applications that provides a platform for users to evaluate their own performance and p…
A self-service portal is a website or app that enables workers (or external clients for externally visible support providers) to help themse…
Social recognition is a feature that leverages the power of social connections to recognize and reward outstanding performance. It is a uniq…
Teams use Team OKR, a collaborative goal-setting tool, to set ambitious goals with measurable outcomes. It assists teams in keeping track of…
Betterworks security and data handling
Key compliance certifications and security features for IT and security teams evaluating Betterworks.
Certifications
Security features
Developer & data
Alternatives to Betterworks
Betterworks Customers
Kroger
CRAY
Pact
Betterworks Support Options
Frequently Asked Questions About Betterworks
Common questions buyers ask before choosing Betterworks.
Betterworks is a Performance Management System. Betterworks offers 1-on-1 Meetings, Rater Selection, Employee Progress Tracking, On-going Performance Tracking, KPI Monitoring and many more functionalities.
Betterworks is a strong fit if: You need a flexible system for employee goal setting and progress tracking.; Your organization values strong alignment between individual and organizational goals.. Consider alternatives if: You are a small business with fewer than 50 employees.; You need a mobile-first solution or mobile app accessibility..
Buyers commonly note the following limitations of Betterworks: Graphical representation and UI for goals could be improved; No mobile app available, limiting mobile accessibility; Pricing is quotation-based, lacking transparency.
Some top alternatives to Betterworks includes Lattice, Synergita, Mirro, Performance Culture and Leapsome.
Betterworks offers Quotation Based pricing model
The starting price is not disclosed by Betterworks. You can visit Betterworks pricing page to get the latest pricing.
Ready to try it?
Get started with Betterworks
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
