Top 10 800.com Alternatives 2026
Track and optimize your incoming calls.
Main Features
- Automated Routing
- Call Recording
- IVR Support
Pricing
Starts from $19/Month when Billed Yearly
800.com is a Inbound Call Tracking Software platform with a user rating of 4.7★ based on 303 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Inbound Call Tracking Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
800.com vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| 800.com Current | Inbound Call Tracking Software | $19 | 4.7 ★ | ✗ No |
 Jet Interactive | Inbound Call Tracking Software | $5 | 4.6 ★ | ✗ No |
 CallGear | Inbound Call Tracking Software | — | 5.0 ★ | ✗ No |
 TeleCapture | Inbound Call Tracking Software | $5.99 | 4.8 ★ | ✗ No |
 Call Sumo | Inbound Call Tracking Software | Custom pricing | 5.0 ★ | ✗ No |
 Phonexa | Inbound Call Tracking Software | $100 | 4.9 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top 800.com alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Jet Interactive — from $5 · 4.64★
Efficiently manage your cloud-based operations with Jet Interactive.
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What is Jet Interactive?
Jet Interactive is a state-of-the-art SaaS platform built for businesses to efficiently manage their cloud-based operations. It offers a user-friendly interface for managing inbound calls, telephone systems, and mobile services. With its drag and drop setup capabilities, you can easily ...
Read moreWhat reviewers like about Jet Interactive
- User-friendly interface
- Comprehensive call management
- Customizable setup
Where Jet Interactive falls short
- Limited to inbound calls
- Basic analytics
- Not suitable for large enterprises
Common Features
-
IVR Support
-
Call Recording
-
Automated Routing
Unique Features
-
Queue Management (Calls)
-
Call Monitoring
Pricing
Starts from $5/Month
CallGear — 5★
Boost your ROI and never miss a call.
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What is CallGear?
Introducing CallGear - the ultimate solution for streamlining call tracking and analysis for businesses. Designed with digital marketing in mind, this platform boasts advanced tools that deliver impressive ROIs. With features such as Virtual PBX, inbound analytics and lead generation tools, ...
Read moreWhat reviewers like about CallGear
- Advanced call analytics
- Cost-effective solutions
- Virtual PBX integration
Where CallGear falls short
- Limited to inbound calls
- May require training
- Not suitable for large enterprises
Common Features
-
IVR Support
-
Automated Routing
-
Call Recording
Unique Features
-
CRM Integration
-
Marketing ROI Analytics
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TeleCapture — from $5.99 · 4.8★
Streamline customer calls and boost sales efficiently.
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What is TeleCapture?
TeleCapture is Inbound Call Tracking Software created specifically for the needs of a Inside Sales and Customer Service department at a mid-level, rapidly growing software startup that successfully inbound calls from prospective customers and then routes them to the right person as needed. This ...
Read moreWhat reviewers like about TeleCapture
- Tailored for inside sales
- Eliminates need for call centers
- Tracks customer contacts
Where TeleCapture falls short
- Limited to specific use cases
- May not scale well for larger teams
- Basic reporting features
Common Features
-
Automated Routing
-
Call Recording
Unique Features
-
Lead Source Tracking
Pricing
Starts from $5.99/Month
Call Sumo — 5★
Streamlined call management for increased sales success.
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What is Call Sumo?
With Sumo, see every call that comes in and how to staff for them. Convert leads into customers with a dedicated sales rep assigned to website visitors. Easily manage calls for free voice, SMS and IVR extensions outbound calling campaigns. Work smarter, not harder -- and spend 80% of the time ...
Read moreWhat reviewers like about Call Sumo
- Real-time call visibility
- Dedicated sales rep assignment
- Easy call management
Where Call Sumo falls short
- Limited integrations
- Basic reporting features
- No mobile app
Common Features
-
IVR Support
-
Call Recording
Unique Features
-
Call Monitoring
Pricing
Call Sumo offers custom pricing plan
Phonexa — from $100 · 4.93★
Maximize your call tracking potential.
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What is Phonexa?
Phonexa is a simple and affordable inbound call tracking solution for small businesses and agencies. It tracks every inbound call that comes into business, which phone number it's coming from, the length and time of the call, and where in the sales process it is. All of this data can be set up ...
Read moreWhat reviewers like about Phonexa
- Affordable for small businesses
- Integrates with Google Analytics
- Tracks call metrics
Where Phonexa falls short
- Limited advanced features
- May lack scalability
- Basic reporting options
Common Features
-
Call Recording
-
IVR Support
-
Automated Routing
Unique Features
-
Google Analytics Integration
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Lead Source Tracking
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Marketing ROI Analytics
+ 1 more
Pricing
Starts from $100/Month, also offers free forever plan
DialogTech — 4.89★
Maximize call ROI and customer relationships.
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What is DialogTech?
DialogTech is a call tracking software for companies. It allows users to view their incoming calls and track their outbound calls. However, the company provides other products such as voicemail solutions, contact center solutions and of course, live chat. It allows businesses to closely monitor ...
Read moreWhat reviewers like about DialogTech
- Comprehensive call tracking
- Multiple product offerings
- Effective marketing insights
Where DialogTech falls short
- Limited to inbound calls
- Higher pricing for advanced features
- May require setup time
Common Features
-
Call Recording
-
Automated Routing
-
IVR Support
Unique Features
-
Lead Source Tracking
-
Marketing ROI Analytics
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Conversational Intelligence
+ 2 more
Pricing
DialogTech offers custom pricing plan
ResponseTap — 4.55★
Revolutionize your call handling with ease.
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What is ResponseTap?
ResponseTap is an easy-to-install 'call trigger' that instantly pulls phone numbers from website and transfers calls directly to sales reps, lodging locators, event organizers. It lets user easily take phone calls with an on-screen call-control interface that eliminates the need for a separate ...
Read moreWhat reviewers like about ResponseTap
- Easy installation
- On-screen call control
- Direct call transfers
Where ResponseTap falls short
- Limited reporting features
- May require additional tools
- Not suitable for complex setups
Common Features
-
Automated Routing
-
Call Recording
Unique Features
-
Dynamic Text Replacement (DTR)
-
Lead Source Tracking
-
Marketing ROI Analytics
Pricing
ResponseTap offers custom pricing plan
CallFire — from $99 · 4.34★
Boost calls, boost sales.
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What is CallFire?
CallFire is an inbound call tracking software solution that helps businesses track, manage and grow their inbound call volume. It has all the advanced features inbound marketing companies need to run effective marketing campaigns. It helps businesses maximize marketing ROI, generate more sales ...
Read moreWhat reviewers like about CallFire
- Advanced marketing features
- Maximizes marketing ROI
- Easy call management
Where CallFire falls short
- Can be overwhelming for beginners
- Higher price point
- Limited integrations
Common Features
-
IVR Support
-
Call Recording
Unique Features
-
SMS Notification
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Lead Source Tracking
-
Marketing ROI Analytics
Pricing
Free Trial available, Try Now
Starts from $99/Month
Ringba — from $99 · 4.99★
Uncover valuable insights from every call.
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What is Ringba?
Ringba is a cloud-based call tracking platform that focuses on the key metrics of inbound call quality and intent. Ringba's software allows businesses, from a small startup to a enterprise level organization, to gain actionable insight into their inbound calls, and trains agents for success by ...
Read moreWhat reviewers like about Ringba
- Focus on call quality
- Real-time feedback
- Actionable insights
Where Ringba falls short
- Complex setup for beginners
- Higher cost for advanced features
- Learning curve for new users
Common Features
-
Call Recording
-
Automated Routing
Unique Features
-
Real-time Reporting
-
Conversational Intelligence
-
Lead Source Tracking
+ 1 more
Pricing
Starts from $99/Month, also offers free forever plan
Retreaver — from $25 · 4.87★
Empowering organizations to convert every call into revenue.
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What is Retreaver?
Retreaver is an inbound call tracking software that transforms inbound calls into high value customers. The product’s unique EZ-Setup allows organizations to start tracking calls in just minutes. Retreaver empowers organizations to connect with the right customers, in the right time, by helping ...
Read moreWhat reviewers like about Retreaver
- Transforms calls into customers
- EZ-Setup for quick tracking
- Real-time updates
Where Retreaver falls short
- Limited integrations
- Basic analytics features
- May require training
Common Features
-
Automated Routing
-
Call Recording
Unique Features
-
Real-time Reporting
-
Lead Source Tracking
-
CRM Integration
+ 1 more
Pricing
Free Trial available
Starts from $25/Month
Who competes with 800.com?
800.com competes with 10 other inbound call tracking software tools tracked on Spotsaas. The closest by feature overlap are Jet Interactive, CallGear and TeleCapture. Each is compared against 800.com on rating, pricing and feature coverage below.
Tools similar to 800.com
Searches for "sites like 800.com" and "apps like 800.com" land on the same set of options as "800.com alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each of these made the list
User-friendly interface
Watch for: Limited to inbound calls
Tailored for inside sales
Watch for: Limited to specific use cases
Affordable for small businesses
Watch for: Limited advanced features
Advanced marketing features
Watch for: Can be overwhelming for beginners
Why teams look for a 800.com alternative
The case for a 800.com alternative often starts with gaps like these:
- Limited to inbound calls
- May lack advanced features
- Pricing may be high for small businesses
What counts when comparing 800.com alternatives
The 10 inbound call tracking software alternatives compare like this on the specifics: 4 offer a free tier; and CallGear is the highest rated at 5★ across 2 reviews.
How we ranked these.
Which 800.com Alternative Is Right for You?
- If you need a free or low-cost option: Phonexa — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: CallGear — holds the highest user rating (5.0★) among 800.com alternatives.
- If you want a mid-range option: DialogTech — sits in the middle of the list by rating and may fit teams with mixed requirements.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to 800.com for Inbound Call Tracking Software are CallGear (5.0★), Call Sumo (5.0★), Ringba (5.0★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to 800.com, prioritize: Call Recording, IVR Support, Automated Routing, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Inbound Call Tracking Software tools are Callation, Callback24, CallSource. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
800.com starts from $19 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply 800.com is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
800.com has a rating of 4.7. 7 alternatives — including CallGear and TeleCapture — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].