9.5
SpotScore

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What is Freshdesk?
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read more about Freshdesk9.2
SpotScore

Kayako
Transforming customer support, one chat at a time.
Best for: SMB teams · Mid-market · Enterprise
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What is Kayako?
Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors while delivering exceptional customer service. Kayako's chat support software helps businesses improve ...
Read more about Kayako9.0
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What is HappyFox?
The HappyFox Help Desk Software helps agents process support requests, keeping them happy and organized. It provides the infrastructure so users can run their business with no up-front costs or long term contracts. Features include Customizable templates for support requests, Knowledge base, ...
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8.7
SpotScore

ProProfs Help Desk
Effortlessly manage all your customer support needs.
Best for: SMB teams · Mid-market · Enterprise
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What is ProProfs Help Desk?
From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing software, web based training (WBT), managing online content, providing scheduling and tracking capabilities, ...
Read more about ProProfs Help DeskProProfs Help Desk offers custom pricing plan
8.7
SpotScore

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What is DeskXpand?
DeskXpand is affordable help desk software which is called upon by customers when they find HomeXpand. DeskXpand helps customers successfully use HomeXpand with its customer service features. All product instances of DeskXpand can speak with each other in order to assist customers with ...
Read more about DeskXpandDeskXpand offers custom pricing plan
8.5
SpotScore

UserEcho
Effortless customer service for ultimate satisfaction.
Best for: SMB teams · Mid-market · Enterprise
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What is UserEcho?
UserEcho provides a comprehensive Help Desk Software platform. No other product has all of the features which allow to service customers more efficiently and with greater satisfaction—sales tracking, email marketing, collaboration tools, website integration, PowerCRM integration, Service Level ...
Read more about UserEcho8.3
SpotScore

LabiDesk
Streamline customer support and enhance satisfaction.
Best for: SMB teams · Mid-market · Enterprise
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What is LabiDesk?
LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...
Read more about LabiDesk7.9
SpotScore

Helpspot
Effortlessly manage your customer support requests.
Best for: SMB teams · Mid-market · Enterprise
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What is Helpspot?
The Helppot help desk is a powerful software tool with features that are incredibly easy to use. It enables anyone to set up their own help desk, or to upgrade an existing help desk, in minutes. Whether training staff or setting up for the first time, Helppot makes it simple to manage clients, ...
Read more about Helpspot9.7
SpotScore

Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
Best for: SMB teams · Mid-market · Enterprise
What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read more about Zoho Desk9.8
SpotScore

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What is SysAid?
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read more about SysAidSysAid offers custom pricing plan
9.8
SpotScore
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read more about LiveAgentStarts from $15/User/Month, also offers free forever plan
9.7
SpotScore

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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read more about CrispStarts from $25/User/Month, also offers free forever plan
