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Best Free Oracle CX Sales Alternatives — 6 Tools Compared in 2026

Explore 6 alternatives to Oracle CX Sales — vetted by our editors with real user reviews, pricing, and feature comparisons.

A quick look at the 6 best free Oracle CX Sales alternatives

Quick answer

The best Oracle CX Sales alternatives to try first are Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud) and Keap. Zoho CRM earns the highest SpotScore (9.8) and a 4.14★ rating. Compare all 6 on score, rating, and pricing below.

When Oracle CX Sales no longer matches how your team works, the right swap makes a big difference. These 6 crm software free alternatives are the strongest candidates, ranked by SpotScore (real-user satisfaction plus market presence), ratings, and pricing. Each is editor-vetted. Use the table to compare at a glance, then read the breakdowns.

ProductSpotScoreRatingPricingBest for
Zoho CRMEfficiency at your fingertips.9.8★★★★☆ 4.14(2488)Freefrom $9 /user/monthteams of all sizes
Agentforce Sales (formerly Salesforce Sales Cloud)AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting9.8★★★★★ 4.55(710)Freefrom $25 /user/monthteams of all sizes
KeapStreamline your customer relationships for maximum success.9.6★★★★☆ 4.2(208)Freefrom $129/moteams of all sizes
FreshsalesStreamline your sales process with Freshsales.9.3★★★★★ 4.69(536)Freefrom $9 /user/monthteams of all sizes
Microsoft Dynamics 365 for SalesStreamline your sales for success.9★★★★☆ 3.97(558)Freefrom $65 /User/Monthteams of all sizes
SalesCRMBoost sales and streamline workflows with SalesCRM.8★★★★★ 4.5(3)Freefrom $19/moteams of all sizes

9.8

SpotScore

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.1

2488 verified reviews

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What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

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9.8

SpotScore

Salesforce - CRM Software

Agentforce Sales (formerly Salesforce Sales Cloud)

AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

710 verified reviews

Add to compare

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Watch Demo

What is Agentforce Sales (formerly Salesforce Sales Cloud)?

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Salesforce's suite of autonomous AI agents that prospect, answer rep ...

Read more about Agentforce Sales (formerly Salesforce Sales Cloud)
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9.6

SpotScore

Keap - CRM Software

Keap

Streamline your customer relationships for maximum success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

208 verified reviews

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What is Keap?

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect fit for any business, from retail to restaurants. Its CRM tool helps businesses get more data about their ...

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Free Trial·

Keap offers custom pricing plan

9.3

SpotScore

Freshsales - CRM Software

Freshsales

Streamline your sales process with Freshsales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

536 verified reviews

Add to compare

What is Freshsales?

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...

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Free TrialTry Free →

9.0

SpotScore

Microsoft Dynamics 365 for Sales - CRM Software

Microsoft Dynamics 365 for Sales

Streamline your sales for success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.0

558 verified reviews

Add to compare

What is Microsoft Dynamics 365 for Sales?

Microsoft Dynamics 365 for Sales is an enterprise CRM platform for mid-to-large sales organizations already running Microsoft infrastructure -- Outlook, Teams, and Excel. It provides lead tracking, pipeline management, and AI-driven sales insights with native integration across the Microsoft ...

Read more about Microsoft Dynamics 365 for Sales
Free TrialTry Free →

8.0

SpotScore

SalesCRM - CRM Software

SalesCRM

Boost sales and streamline workflows with SalesCRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

3 verified reviews

Add to compare

What is SalesCRM?

SalesCRM is a pipeline management tool for sales teams that need to track deals, manage recurring revenue, and reduce manual data entry in their sales process. It provides reporting to help managers identify pipeline bottlenecks and prioritize opportunities without building custom dashboards. ...

Read more about SalesCRM
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The case for each pick

Zoho CRM9.8Best for teams of all sizes

Easy to use with a clear interface requiring minimal technical expertise.

Watch for: Limited scalability and depth for larger businesses with more complex requirements.

Agentforce Sales (formerly Salesforce Sales Cloud)9.8Best for teams of all sizes

Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.

Watch for: Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.

Keap9.6Best for teams of all sizes

Combines CRM, marketing, and automation in one platform for small businesses.

Watch for: Landing page builder and calendar task linking have limited functionality.

Freshsales9.3Best for teams of all sizes

Customer support responds quickly and provides dedicated onboarding assistance.

Watch for: System lags and delays occur in report generation and real-time data updates.

Microsoft Dynamics 365 for Sales9Best for teams of all sizes

Easy to use, requiring little training for basic sales functions.

Watch for: The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.

SalesCRM8Best for teams of all sizes

Empowers sales organizations

Watch for: May lack advanced features

Why teams look for a Oracle CX Sales alternative

When teams go looking for a Oracle CX Sales alternative, it's often because of issues like these:

  • Steep learning curve for new users, with significant need for thorough training and onboarding.
  • Customer support is often cited as inefficient and could benefit from faster response times and improved assistance.
  • Navigation can be unintuitive for some users, often necessitating additional training hours during implementation.
  • Limited customization and reduced personalization capabilities compared to previous Oracle ERP solutions.

What to prioritize in a Oracle CX Sales alternative

Here's what the data says about these 6 crm software free alternatives: 6 offer a free tier; paid plans run $9–$129, with Zoho CRM the cheapest entry point; and Freshsales is the highest rated at 4.69★ across 536 reviews.

Our scoring approach.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Oracle CX Sales are Freshsales (4.7★), Agentforce Sales (formerly Salesforce Sales Cloud) (4.5★), SalesCRM (4.5★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to Oracle CX Sales, prioritize: Quotes (Proposals), List Management, Customer Support, Marketing Automation, Lead Scoring, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Oracle CX Sales is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Oracle CX Sales alternative makes sense for you?

  • On a budget / just exploring: start with a free tier — Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud) and Keap let you evaluate without paying upfront.
  • If real-user ratings matter most: Freshsales has the strongest star rating (4.69★) among the options with verified reviews.
  • Want the safest pick: Zoho CRM has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

What switching from Oracle CX Sales takes

Moving away from Oracle CX Sales is lower-risk with a phased approach. Export your data, test that the new tool imports it, and verify your key workflows. Run a small pilot before the full switch, and don't drop Oracle CX Sales until the migration's complete. Free trials above help you test first.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].