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Best Free Microsoft Dynamics 365 for Sales Alternatives — 6 Tools Compared in 2026

Explore 6 alternatives to Microsoft Dynamics 365 for Sales — vetted by our editors with real user reviews, pricing, and feature comparisons.

6 free Microsoft Dynamics 365 for Sales alternatives worth comparing

Quick answer

Among free crm software alternatives to Microsoft Dynamics 365 for Sales, the leaders are Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud) and Freshsales. Zoho CRM ranks number one with a SpotScore of 9.8 and 4.14★ from real users. All 6 are compared on score, rating, and price below.

If Microsoft Dynamics 365 for Sales isn't pulling its weight, this list points you to better options. These 6 crm software free alternatives are ranked by SpotScore (verified satisfaction and market presence), ratings, and pricing model, with editorial review on every entry. Compare them in the table, then read the detail for each pick below.

ProductSpotScoreRatingPricingBest for
Zoho CRMEfficiency at your fingertips.9.8★★★★☆ 4.14(2488)Freefrom $9 /user/monthteams of all sizes
Agentforce Sales (formerly Salesforce Sales Cloud)AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting9.8★★★★★ 4.55(710)Freefrom $25 /user/monthteams of all sizes
FreshsalesStreamline your sales process with Freshsales.9.3★★★★★ 4.69(536)Freefrom $9 /user/monthteams of all sizes
Simply CRMTransforming customer connections, powering your business.8.6★★★★★ 4.94(121)Freefrom $15 /User/Monthteams of all sizes
webCRMStreamline your business with webCRM.8.4★★★★★ 5(20)FreeFree Trial · Subscriptionteams of all sizes
SalesCRMBoost sales and streamline workflows with SalesCRM.8★★★★★ 4.5(3)Freefrom $19/moteams of all sizes

9.8

SpotScore

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.1

2488 verified reviews

Add to compare

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What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

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Free TrialTry Free →

9.8

SpotScore

Salesforce - CRM Software

Agentforce Sales (formerly Salesforce Sales Cloud)

AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

710 verified reviews

Add to compare

watch-demo

Watch Demo

What is Agentforce Sales (formerly Salesforce Sales Cloud)?

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Salesforce's suite of autonomous AI agents that prospect, answer rep ...

Read more about Agentforce Sales (formerly Salesforce Sales Cloud)
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9.3

SpotScore

Freshsales - CRM Software

Freshsales

Streamline your sales process with Freshsales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

536 verified reviews

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What is Freshsales?

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...

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Free TrialTry Free →

8.6

SpotScore

Simply CRM - CRM Software

Simply CRM

Transforming customer connections, powering your business.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.9

121 verified reviews

Add to compare

What is Simply CRM?

Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer data to support relationship management and sales growth.

Read more about Simply CRM
Free TrialTry Free →·

Simply CRM offers custom pricing plan

8.4

SpotScore

webCRM - CRM Software

webCRM

Streamline your business with webCRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

20 verified reviews

Add to compare

What is webCRM?

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built to be flexible and scalable, and offers all the functionality of a high-end enterprise solution, yet it ...

Read more about webCRM
Free TrialTry Free →

8.0

SpotScore

SalesCRM - CRM Software

SalesCRM

Boost sales and streamline workflows with SalesCRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

3 verified reviews

Add to compare

What is SalesCRM?

SalesCRM is a pipeline management tool for sales teams that need to track deals, manage recurring revenue, and reduce manual data entry in their sales process. It provides reporting to help managers identify pipeline bottlenecks and prioritize opportunities without building custom dashboards. ...

Read more about SalesCRM
Free TrialTry Free →

Why each made our Microsoft Dynamics 365 for Sales alternatives list

Zoho CRM9.8Best for teams of all sizes

Easy to use with a clear interface requiring minimal technical expertise.

Watch for: Limited scalability and depth for larger businesses with more complex requirements.

Agentforce Sales (formerly Salesforce Sales Cloud)9.8Best for teams of all sizes

Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.

Watch for: Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.

Freshsales9.3Best for teams of all sizes

Customer support responds quickly and provides dedicated onboarding assistance.

Watch for: System lags and delays occur in report generation and real-time data updates.

Simply CRM8.6Best for teams of all sizes

Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.

Watch for: Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.

webCRM8.4Best for teams of all sizes

Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup.

Watch for: Some users mention a learning curve for fully understanding and leveraging the advanced customization options.

SalesCRM8Best for teams of all sizes

Empowers sales organizations

Watch for: May lack advanced features

Why teams look for a Microsoft Dynamics 365 for Sales alternative

A handful of pain points come up again and again when teams consider replacing Microsoft Dynamics 365 for Sales:

  • The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.
  • Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.
  • Can be slow or laggy at times, which frustrates users during crucial sales tasks.
  • Lacks out-of-the-box functionality for some advanced use cases, requiring third-party integrations or plugins.

How to compare Microsoft Dynamics 365 for Sales alternatives

A factual rundown of the 6 free alternatives: 6 offer a free tier; paid plans run $9–$25, with Zoho CRM the cheapest entry point; and webCRM is the highest rated at 5★ across 20 reviews.

How we decide the order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Microsoft Dynamics 365 for Sales are webCRM (5.0★), Simply CRM (4.9★), Freshsales (4.7★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to Microsoft Dynamics 365 for Sales, prioritize: Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Microsoft Dynamics 365 for Sales starts from $65 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Microsoft Dynamics 365 for Sales is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to choose a Microsoft Dynamics 365 for Sales alternative with confidence

  • On a budget / just exploring: start with a free tier — Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud) and Freshsales let you evaluate without paying upfront.
  • If real-user ratings matter most: webCRM has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: Zoho CRM has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Getting off Microsoft Dynamics 365 for Sales without the headaches

Before you commit to leaving Microsoft Dynamics 365 for Sales, validate the fit. Export your data, check the import works, and confirm your essential features carry over. Pilot the switch with a free trial, then go all in, keeping Microsoft Dynamics 365 for Sales open as a safety net until you're settled.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].