monday sales CRM by monday.com vs Zoho CRM vs Bigin by Zoho CRM vs Creatio CRM Comparison
monday sales CRM by monday.com
Starting at $12 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage the…
Zoho CRM
Starting at $9 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simpl…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
monday sales CRM by monday.com leads on user satisfaction with a 4.6-star rating across 10 reviews.
monday CRM vs Zoho CRM: the short answer
Zoho CRM is the deeper option and cheaper at scale: a free edition for up to 3 users, editions to grow into, and the wider Zoho suite around it. monday CRM is the more visual and flexible option: board-based pipelines that sales managers reshape themselves, on the same platform as monday.com project work.
monday CRM is $12, $17 and $28 per seat per month billed yearly, with a 3-seat minimum. Zoho CRM is $14, $23, $40 and $52 per user billed annually, and free for up to 3 users (vendor-published, checked September 2026).
Choose monday CRM if
- Your team already plans projects in monday.com.
- You want a pipeline people can rebuild without an admin.
- Visual boards and dashboards matter more than deep configuration.
- Quotes and invoices should sit on the same boards as deals.
Choose Zoho CRM if
- You want a free start for up to 3 users.
- You use Zoho Books, Desk or other Zoho apps, or want Zoho One.
- You want editions to grow into, up to Ultimate.
- Built-in calling and no onboarding fee matter.
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monday CRM vs Zoho CRM, capability by capability
- Free option: Zoho CRM is free for up to 3 users. monday CRM has a 14-day trial.
- Pipeline model: monday CRM uses boards and columns. Zoho CRM uses modules and layouts.
- Automations: Zoho CRM includes workflow automation even on Free. monday CRM allows 250 a month on Standard and 25,000 on Pro.
- Record limits: monday CRM caps active contacts and deals at 1,000, 10,000 and 100,000 by plan.
- Dashboards: monday CRM allows 1, 5 or 50 by plan. Zoho CRM has standard reports from Free.
- Ecosystem: Zoho has Bigin, Zoho One, Books and Desk. monday has work management, dev and service.
- API: Zoho CRM Free allows 5,000 API calls a day. monday CRM Ultimate allows 25,000.
What each costs by team size
Yearly billing, vendor-published, checked September 2026:
- 3 users: Zoho CRM Free $0; monday CRM Basic $36 a month.
- 10 users with automation: monday CRM Standard $170 a month; Zoho CRM Professional $230.
- Monthly billing: monday CRM Standard is $25 against $17 yearly; Zoho Professional $35 against $23.
- Zoho's Bigin starts at $7 per user. See Zoho CRM pricing and monday CRM pricing.
monday sales CRM by monday.com vs Zoho CRM vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | monday sales CRM by monday.com | Zoho CRM | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | 4.6 / 5 | 4.1 / 5 | 4.6 / 5 | — |
| Reviews | 10 | 2,181 | 243 | — |
| Starting price | $12 /user/month | $9 /user/month | $7 /User/Month | $40 /user/month |
| Free trial | Yes | Yes | Yes | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business | Large Enterprises, Medium Business |
| Category | CRM Software | CRM Software | CRM Software | CRM Software |
| Integrations | — | — | — | 5+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | Available | Available | Available | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | Online |
| Certifications | SOC 2 | SOC 2, HIPAA, GDPR, ISO 27001 | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global | Global | United States, United Kingdom, Australia, European Union |
Key differences between monday sales CRM by monday.com and Zoho CRM
- Pricing: monday sales CRM by monday.com starts at $12 /user/month, while Zoho CRM starts at $9 /user/month.
- Target audience: monday sales CRM by monday.com is built for Large Enterprises and Medium Business, while Zoho CRM targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: monday sales CRM by monday.com scores higher with a 4.6-star average.
- Deployment: monday sales CRM by monday.com supports SaaS/Web/Cloud; Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare monday sales CRM by monday.com vs Zoho CRM vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
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monday sales CRM by monday.com, Zoho CRM, Bigin by Zoho CRM vs Creatio CRM: Biggest differences
Start here before you go deeper into features.
monday sales CRM by monday.com
Large Enterprises, Medium Business, Small Business
Best for small to medium businesses needing customizable, cost-effective CRM.
- You want an intuitive, easy-to-use CRM with minimal technical expertise required
- Your business needs highly customizable workflows, fields, and dashboards
- You seek strong sales automation and seamless integration with tools like G Suite and Power BI
- You are a large enterprise requiring deep scalability and advanced CRM features
- You need extensive advanced third-party app integrations beyond the available marketplace
Small Business
Large Enterprises, Medium Business
monday sales CRM by monday.com typically suits Large Enterprises and Medium Business. Zoho CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on ... Read More about monday sales CRM by monday.com | Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More about Zoho CRM | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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SpotScoreWhat's this? ↗ | 8.3/10 | 9.8/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 50-500 employees. | 1-50 employees51-500 employees | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
monday sales CRM by monday.com
- Organized Sales Processes: With monday sales CRM, you'll manage your sales pipeline more effectively. It lets you track leads, opportunities, and customer interactions, so no potential sale gets missed.
- Customizable Workflows: You can design the platform to fit your team's unique needs. Whether you're in sales management or administration, monday.com lets you create workflows that reflect your specific sales processes, making it easier for everyone to stay aligned and focused.
- Real-Time Collaboration: Build smooth communication within your team. The platform's collaborative features provide instant updates and feedback, so you stay aligned with your colleagues and can respond quickly to client needs.
- Streamlined Sales Processes: With Zoho CRM, your sales team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. Managers will appreciate the time saved and the increase in productivity.
- Customer Insights: The platform offers reliable analytics and reporting features that let administrators understand customer behavior. This data-driven approach helps you design strategies that work for your target audience.
- Smooth Integration: Zoho CRM integrates with a wide range of third-party applications, making it easy for executives to unify their tech stack. This compatibility keeps all teams aligned and working efficiently toward common goals.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
monday sales CRM by monday.com
- 50-500 employees.
- Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
- Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
- 1-500 employees.
- Martech, SaaS, Consulting, Sales Automation, Fintech.
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
monday sales CRM by monday.com
- Users may seek alternatives if they find monday sales CRM lacking in specific features or customization options that better fit their unique sales processes and workflows.
- Some businesses might prefer more advanced analytics and reporting tools that offer deeper insights into their sales performance, which could be limited in monday.com's offerings.
- Companies with strict budget constraints may look for more cost-effective CRM solutions that still provide essential functionalities without the additional costs associated with monday.com.
- Steep learning curve on setup and configuration — teams under 20 typically need 2–4 weeks of dedicated training before reaching productivity
- Limited customization for industry-specific workflows — manufacturing and construction firms often add custom development or switch to Salesforce
- Pricing scales quickly above 10 users — many teams find Pipedrive or HubSpot CRM cheaper at similar user counts
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
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How do monday sales CRM by monday.com, Zoho CRM, Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 7 Features | 47 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare monday sales CRM by monday.com, Zoho CRM, Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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monday sales CRM by monday.com, Zoho CRM, Bigin by Zoho CRM vs Creatio CRM: Other Details
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monday sales CRM by monday.com, Zoho CRM, Bigin by Zoho CRM vs Creatio CRM Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
monday sales CRM by monday.com vs Zoho CRM vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 20 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, customization, and cost-effectiveness, tempered by concerns about scalability and occasional performance issues. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. | No Integration information available. |
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monday sales CRM by monday.com, Zoho CRM, Bigin by Zoho CRM and Creatio CRM Customers
Customers |  Adobe  NBC  Coca-Cola |  Amazon  EuroKids  HotStar |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Media and Screenshots
Screenshots |  3 Screenshots |  4 Screenshots |
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Videos |  3 Videos |  1 Videos |
Alternatives to monday sales CRM by monday.com, Zoho CRM, Bigin by Zoho CRM, Creatio CRM
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Zoho CRM or monday CRM by team type
- Very small teams that want to start free: Zoho CRM.
- Businesses already on Zoho apps: Zoho CRM.
- Teams that sell and then deliver projects: monday CRM.
- Sales managers without admin support: monday CRM.
- Larger organisations with several sales teams: Zoho CRM Enterprise or Ultimate.
Frequently asked questions
- Is Zoho CRM cheaper than monday CRM?
- At entry level and for teams of 3 or fewer, yes, because Zoho CRM is free for up to 3 users. For 10 users with automation, monday CRM Standard ($170 a month) costs less than Zoho CRM Professional ($230), billed yearly in September 2026.
- Does monday CRM have a free plan like Zoho?
- No, only a 14-day trial. Zoho CRM's free edition covers up to 3 users.
- Which is easier to set up?
- monday CRM, for most small teams, because the sales manager can build boards and automations without an admin. Zoho CRM's depth tends to reward an admin or implementation partner.
- What is the smallest monday CRM bill?
- $36 a month: 3 Basic seats billed yearly (checked September 2026).
- Which works better with project management?
- monday CRM, if delivery runs on monday.com, since won deals move to work management boards on the same platform. Zoho CRM pairs with Zoho Projects inside the Zoho suite.