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Best Free GrowthScore Alternatives — 12 Tools Compared in 2026

Explore 12 alternatives to GrowthScore — vetted by our editors with real user reviews, pricing, and feature comparisons.

The 12 strongest free GrowthScore alternatives, side by side

Quick answer

If GrowthScore isn't working out, the best alternatives are Zonka Feedback, SatisMeter and SmileBack. Zonka Feedback ranks first with a SpotScore of 9.8 and a 4.95★ rating. See all 12 compared on score, rating, and price below.

Some teams leave GrowthScore for the price, others for features or fit. Whatever yours is, these 12 nps software free alternatives are the picks we'd start with, ranked by SpotScore (real-user satisfaction plus market presence), ratings, and pricing. Editors review each. The table is your quick comparison; the sections below add depth.

ProductSpotScoreRatingPricingBest for
Zonka FeedbackListen, improve, and exceed customer expectations.9.8★★★★★ 4.95(48)Freefrom $24/moteams of all sizes
SatisMeterMeasure customer satisfaction and boost loyalty.9★★★★★ 4.97(40)Freefrom $49/moteams of all sizes
SmileBackCustomer satisfaction made simple.8.9★★★★★ 4.87(40)Freefrom $83/moteams of all sizes
FeedbackLinkBoost loyalty with real-time customer feedback.8.5Not yet ratedFreefrom $15/moteams of all sizes
piHAPPINESSInstant insights for happy customers.Not yet ratedFreefrom $42.49/moteams of all sizes
TrustmaryBuilding trust, one score at a time.9.4★★★★★ 4.59(11)FreeFree Trial · Subscriptionteams of all sizes
StartquestionMeasuring loyalty, not just satisfaction.9.4★★★★★ 4.76(19)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
Customer.guruTransform customer feedback into business success.9.1★★★★★ 4.58(13)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
YesInsightsBoost customer loyalty with efficient NPS management.8.8★★★★★ 4.79(12)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
Promoter NinjaEngage, empower, and elevate your sales team today!8.5★★★★★ 5FreeFree Trial · Subscriptionteams of all sizes
ThermostatEffortlessly control comfort from anywhere with Thermostat.8.4Not yet ratedFreeFreemium · Subscriptionteams of all sizes
eNPSEmpower your business with valuable customer insights.8.2Not yet ratedFreeFree Trial · Subscriptionsmall & mid-size businesses

9.8

SpotScore

Zonka Feedback - NPS Software

Zonka Feedback

Listen, improve, and exceed customer expectations.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Zonka Feedback?

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building branded surveys to generating sentiment reports and closing the loop with ...

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Free TrialTry Free →

9.0

SpotScore

SatisMeter - NPS Software

SatisMeter

Measure customer satisfaction and boost loyalty.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is SatisMeter?

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...

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Free TrialTry Free →·

SatisMeter offers custom pricing plan

Spotsaas Ads

Want your product up here? Put it in front of buyers the moment they're comparing your category.

Reach in-market buyersRank above rivals2M+ buyers a year

8.9

SpotScore

SmileBack - NPS Software

SmileBack

Customer satisfaction made simple.

Best for: SMB teams · Mid-market · Enterprise

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What is SmileBack?

SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with advanced analytics and interactive dashboards. Utilize segments, filters and tags to uncover further ...

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Free TrialTry Free →

8.5

SpotScore

FeedbackLink - NPS Software

FeedbackLink

Boost loyalty with real-time customer feedback.

Best for: SMB teams · Mid-market · Enterprise

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What is FeedbackLink?

FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfaction trends in a simple reporting view. Teams requiring advanced segmentation, ...

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Free TrialTry Free →·

FeedbackLink offers custom pricing plan

piHAPPINESS - New SaaS Software

piHAPPINESS

Instant insights for happy customers.

Best for: SMB teams · Mid-market · Enterprise

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What is piHAPPINESS?

piHappiness is a comprehensive customer feedback app that provides real-time input using emoticons, capturing vital human insights in under 30 seconds. Businesses can create beautiful, fully customizable feedback forms, gathering feedback in person or through a survey kiosk setup. The app ...

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Free Trial

9.4

SpotScore

Trustmary - NPS Software

Trustmary

Building trust, one score at a time.

Best for: SMB teams · Mid-market · Enterprise

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What is Trustmary?

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A user's reputation is verified by NPS(Net Promoter Score) through deeplinks ...

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Free TrialTry Free →·

Starts from $190/Month

9.4

SpotScore

Startquestion - NPS Software

Startquestion

Measuring loyalty, not just satisfaction.

Best for: SMB teams · Mid-market · Enterprise

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What is Startquestion?

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues. It is the next generation of customer analytics that goes beyond gauging ...

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Free TrialTry Free →·

Starts from $41/Month when Billed Yearly

9.1

SpotScore

Customer.guru - NPS Software

Customer.guru

Transform customer feedback into business success.

Best for: SMB teams · Mid-market · Enterprise

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What is Customer.guru?

Customer.guru is an NPS tracking tool used by SaaS founders and small customer success teams to embed Net Promoter Score surveys in transactional emails and monitor customer loyalty trends over time. It automates survey delivery, sends branded emails with customizable logos, and aggregates ...

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Free TrialTry Free →·

Starts from $50/Month

8.8

SpotScore

YesInsights - NPS Software

YesInsights

Boost customer loyalty with efficient NPS management.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is YesInsights?

YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey campaigns and route responses to a central dashboard integrated with their customer database. Conditional ...

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Free Trial·

Starts from $20/Month

8.5

SpotScore

Promoter Ninja - NPS Software

Promoter Ninja

Engage, empower, and elevate your sales team today!

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

Add to compare

What is Promoter Ninja?

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...

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Free TrialTry Free →

8.4

SpotScore

Thermostat - NPS Software

Thermostat

Effortlessly control comfort from anywhere with Thermostat.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Thermostat?

The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they are. The NPS Thermostat also allows users to control their thermostat and schedule energy consumption ...

Read more about Thermostat

Starts from $40.83/Month when Billed Yearly, also offers free forever plan

8.2

SpotScore

eNPS - NPS Software

eNPS

Empower your business with valuable customer insights.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is eNPS?

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100 means the customer would tell everyone to avoid like the plague, while 100 ...

Read more about eNPS
Free Trial·

Starts from $29/Month

Why we picked these GrowthScore alternatives

Zonka Feedback9.8Best for teams of all sizes

Clean interface that works well for enterprise deployments.

Watch for: Limited intelligence behind surveys; does not adapt based on prior responses or patterns.

SatisMeter9Best for teams of all sizes

Easy setup and integration with data platforms, making it quick to start gathering feedback.

Watch for: Customizations and advanced features may be overwhelming for new users without proper guidance or support.

SmileBack8.9Best for teams of all sizes

Easy to use for both customers and internal users, boosting response rates.

Watch for: Some users find the simplicity of the system may limit advanced customizations.

FeedbackLink8.5Best for teams of all sizes

Simple NPS solution

Watch for: Limited advanced features

piHAPPINESSBest for teams of all sizes
Trustmary9.4Best for teams of all sizes

Easy to use interface with constant improvements, making it versatile and user-friendly for feedback collection.

Watch for: Lack of advanced features in the widget for website integration.

Startquestion9.4Best for teams of all sizes

Easy to use interface, making it user-friendly for beginners.

Watch for: Limited selection of advanced features and customizations.

Customer.guru9.1Best for teams of all sizes

Easy to set up and use, with a simple user interface and quick survey setup.

Watch for: Limited customization options and marketplace for additional apps and connectors.

YesInsights8.8Best for teams of all sizes

Easy-to-use interface for creating and conducting surveys quickly.

Watch for: Limited integration options and marketplace for expanding functionalities may restrict advanced features.

Promoter Ninja8.5Best for teams of all sizes

User-friendly interface

Watch for: Limited to NPS metrics

Thermostat8.4Best for teams of all sizes

Smartphone control

Watch for: Requires Wi-Fi connection

eNPS8.2Best for small & mid-size businesses

Real-time customer ranking

Watch for: Limited features for large enterprises

Why teams look for a GrowthScore alternative

What sends teams searching for a GrowthScore alternative usually boils down to these:

  • May be too basic for large enterprises
  • Limited integrations
  • Requires setup time
  • Not suitable for niche markets

The factors that matter in a GrowthScore alternative

A look at the 12 nps software free alternatives by the figures: 12 offer a free tier; paid plans run $15–$83, with FeedbackLink the cheapest entry point; and SatisMeter is the highest rated at 4.97 across 40 reviews.

How the ranking holds up.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to GrowthScore are Promoter Ninja (5.0★), SatisMeter (5.0★), Zonka Feedback (5.0★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to GrowthScore, prioritize: Email Surveys, Survey Builder, Customer NPS, Third-party Integration, Email Marketing, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

GrowthScore starts from $19 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply GrowthScore is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to match a GrowthScore alternative to your team

  • On a budget / just exploring: start with a free tier — Zonka Feedback, SatisMeter and SmileBack let you evaluate without paying upfront.
  • If real-user ratings matter most: SatisMeter has the strongest star rating (4.97★) among the options with verified reviews.
  • Want the safest pick: Zonka Feedback has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Your migration plan from GrowthScore

Switching from GrowthScore doesn't have to be painful. Begin with a data export and verify the new tool imports it. Confirm feature parity, pilot the change on a trial, and keep GrowthScore running in parallel until you're sure. Many tools above let you test for free first.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].