TOPdesk vs Richdesk - Which Service Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TOPdesk (1) Get Quote Get Quote	Richdesk (2) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More	RichDesk is an innovative helpdesk and asset management software solution designed to optimize customer service and employee support. It contains all the necessary features to do just that ... Read More
Free Trial Availability	Get Free Trial	Free Trial available
User Ratings	2.3 (412)	4.3 (61)
	Get Quote	Get Quote

Software Demo

Demo

What Do TOPdesk and Richdesk Cost?

Pricing Option
Pricing Plans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

TOPdesk User Reviews & Rating Comparison

User Ratings	2.3 (based on 412 reviews)	4.3 (based on 61 reviews)
Rating Distribution	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 1	Excellent 0 Very Good 2 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Peterborough UniDesk University of Memphis	NHS Hyundai Tuffnells

Media and Screenshots

Screenshots	6 Screenshots	4 Screenshots
Videos	4 Videos	3 Videos

Top Alternatives to TOPdesk and Richdesk in 2025

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both TOPdesk and Richdesk offer a Free Trial.

TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Richdesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both TOPdesk and Richdesk are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

Some top alternatives to Richdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Mint Service Desk, HelpDesk, SysAid, HESK, Track-It, Simplydesk and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

TOPdesk vs Richdesk - Which Service Desk Software Platform Is Better in July 2025?

TOPdesk

Richdesk

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Free Trial Availability

User Ratings

Software Demo

Demo

What Do TOPdesk and Richdesk Cost?

Pricing Option

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

TOPdesk User Reviews & Rating Comparison

User Ratings

Rating Distribution

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to TOPdesk and Richdesk in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure