List of Customer Self-Service Software for SMBs in 2025

Showing 1-14 out of 14

List of the Best Customer Self-Service Software For Small Business as of June 2025

LabiKnow

Streamline customer support with LabiKnow.

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4.5

(3)

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Product Description

Meet LabiKnow, the ultimate solution for a customizable and scalable knowledge base software. With LabiKnow, you can create a robust knowledge base and streamline customer onboarding effortlessly. The software offers an embeddable help widget with a plethora of answers, a customizable help ...

Pricing

Free Trial available, Try Now

Starts from $39.00/month when Billed Yearly

EverAfter

Empower your team, delight your customers.

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4.5

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Product Description

Introducing EverAfter, the ultimate Customer Collaboration Platform that goes beyond just satisfying customers. With its fully white-labeled and customizable features, EverAfter empowers the customer success team to provide exceptional service. It offers intelligent widget-based hubs, allowing ...

Pricing

EverAfter offers custom pricing plan

Pega Customer Service

Transforming customer journeys with personalized service.

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4.2

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Product Description

Experience Pega Customer Service - Empowering Your Customer Journeys Embark on a transformative journey with Pega Customer Service, where personalizing customer experiences reigns supreme at every touchpoint. In this digital age of multifaceted demands, rise above the rest by optimizing costs ...

Pricing

Pega Customer Service offers custom pricing plan

Synthetix

Elevate your customer service experience with Synthetix.

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3.8

(4)

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Product Description

Introducing Synthetix, a cutting-edge Conversational AI Software designed to enhance your customer service experience. This innovative software automates business workflows and offers a comprehensive knowledge-base to quickly convert leads in real-time. Engage your customers with seamless CRM ...

Pricing

Synthetix offers custom pricing plan

ChatLink

Streamline support with personalized AI agents.

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Product Description

Experience the power of ChatLink, the innovative solution for crafting AI agents to enhance your customer support. With the tagline "Craft AI Agents for Support", ChatLink revolutionizes the way busy professionals manage customer inquiries effortlessly. By leveraging this cutting-edge tool, ...

Pricing

ParrotChat

Elevate your customer service to new heights!

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Product Description

Introducing ParrotChat, the ultimate solution for personalized chatbots powered by ChatGPT technology. Revolutionize your customer service experience with ParrotChat, which uses advanced algorithms to automatically respond to inquiries with a tailored touch. This innovative platform is ...

Pricing

Starts from $16.58/month when Billed Yearly, also offers free forever plan

Helpix

Revolutionize your customer support experience.

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Product Description

Experience the future of customer service with Helpix – your one-stop solution for automated, intelligent customer support. Imagine having a savvy, AI-powered assistant that interacts with your customers in a friendly, conversational manner across various communication channels, including text, ...

Pricing

Helpix offers custom pricing plan

Echowin

Revolutionizing customer service through advanced AI technology.

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Product Description

Step into the future of customer service with Echowin – the ultimate solution for businesses seeking top-notch AI call answering capabilities. By harnessing cutting-edge Artificial Intelligence technology, Echowin stands out as a trailblazer in the realm of natural language understanding, ...

Pricing

Starts from $19.99/month when Billed Yearly

ReadyYet.net

Effortless service tracking for small businesses.

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Product Description

ReadyYet.net is the all-in-one solution for small businesses seeking efficient service tracking. With its tagline "Easy Service Tracking," this innovative tool revolutionizes the way you interact with customers. Gone are the days of endless phone calls - ReadyYet.net empowers clients to ...

Pricing

Aselector

Revolutionize your call center with intelligent decision-making.

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Product Description

Introducing Aselector, a groundbreaking solution that revolutionizes decision-making processes with its intelligent and interactive decision trees. With Aselector, agents are empowered to navigate through complex customer interactions seamlessly, ensuring a smooth call-handling process every ...

Pricing

Starts from $25.00/user / month when Billed Yearly, also offers free forever plan

Faqprime

Boost sales and engage customers effortlessly.

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Product Description

Faqprime is an essential tool for any business looking to boost their sales and enhance customer engagement. With this platform, managing incoming support tickets becomes effortless, resulting in improved sales conversions. Personalize your messaging by using custom segments according to URL ...

Pricing

Free Trial available, Try Now

Starts from $39/Month when Billed Yearly

ProProfs Knowledge Base

Powering informed decisions and better customer experiences.

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Product Description

ProProfs Knowledge Base Software helps teams come together to build a secure and user-friendly knowledge portal. Create a visually engaging platform where staff can quickly search and access relevant information while also delighting customers and reducing help desk tickets. This reliable and ...

Pricing

Free Trial available, Try Now

Starts from $0.30/Month when Billed Yearly, also offers free forever plan

Kbee

Efficiently organize and collaborate with ease.

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Product Description

Kbee is a platform that brings together the functionality of a searchable wiki and the convenience of Google Drive. perfect for teams and customers alike. This software enables users to quickly and accurately search through large volumes of content. Plus, you can customize the look and feel of ...

Pricing

Free Trial available, Try Now

Starts from $19/Month

KnowledgeBase

Efficiently solve customer queries with ease.

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Product Description

KnowledgeBase is a powerful software developed for customer service that allows for fast and easy self-service. Our knowledge base articles provide customers with a comprehensive understanding of how to solve their issues. Optimized for SEO, you'll rank higher in search results and attract even ...

Pricing

Free Trial available, Try Now

Starts from $59/Month

Best Customer Self-Service Software For Small Business

LabiKnow

Streamline customer support with LabiKnow.

Meet LabiKnow, the ultimate solution for a customizable and scalable knowledge base software. With LabiKnow, you can create a robust knowledge base and streamline customer onboarding effortlessly. The software offers an embeddable help widget with a plethora of answers, a customizable help ...

EverAfter

Empower your team, delight your customers.

Introducing EverAfter, the ultimate Customer Collaboration Platform that goes beyond just satisfying customers. With its fully white-labeled and customizable features, EverAfter empowers the customer success team to provide exceptional service. It offers intelligent widget-based hubs, allowing ...

Pega Customer Service

Transforming customer journeys with personalized service.

Experience Pega Customer Service - Empowering Your Customer Journeys Embark on a transformative journey with Pega Customer Service, where personalizing customer experiences reigns supreme at every touchpoint. In this digital age of multifaceted demands, rise above the rest by optimizing costs ...

Synthetix

Elevate your customer service experience with Synthetix.

Introducing Synthetix, a cutting-edge Conversational AI Software designed to enhance your customer service experience. This innovative software automates business workflows and offers a comprehensive knowledge-base to quickly convert leads in real-time. Engage your customers with seamless CRM ...

ChatLink

Streamline support with personalized AI agents.

Experience the power of ChatLink, the innovative solution for crafting AI agents to enhance your customer support. With the tagline "Craft AI Agents for Support", ChatLink revolutionizes the way busy professionals manage customer inquiries effortlessly. By leveraging this cutting-edge tool, ...

ParrotChat

Elevate your customer service to new heights!

Introducing ParrotChat, the ultimate solution for personalized chatbots powered by ChatGPT technology. Revolutionize your customer service experience with ParrotChat, which uses advanced algorithms to automatically respond to inquiries with a tailored touch. This innovative platform is ...

Helpix

Revolutionize your customer support experience.

Echowin

Revolutionizing customer service through advanced AI technology.

Step into the future of customer service with Echowin – the ultimate solution for businesses seeking top-notch AI call answering capabilities. By harnessing cutting-edge Artificial Intelligence technology, Echowin stands out as a trailblazer in the realm of natural language understanding, ...

ReadyYet.net

Effortless service tracking for small businesses.

ReadyYet.net is the all-in-one solution for small businesses seeking efficient service tracking. With its tagline "Easy Service Tracking," this innovative tool revolutionizes the way you interact with customers. Gone are the days of endless phone calls - ReadyYet.net empowers clients to ...

Aselector

Revolutionize your call center with intelligent decision-making.

Introducing Aselector, a groundbreaking solution that revolutionizes decision-making processes with its intelligent and interactive decision trees. With Aselector, agents are empowered to navigate through complex customer interactions seamlessly, ensuring a smooth call-handling process every ...

Faqprime

Boost sales and engage customers effortlessly.

Faqprime is an essential tool for any business looking to boost their sales and enhance customer engagement. With this platform, managing incoming support tickets becomes effortless, resulting in improved sales conversions. Personalize your messaging by using custom segments according to URL ...

ProProfs Knowledge Base

Powering informed decisions and better customer experiences.

ProProfs Knowledge Base Software helps teams come together to build a secure and user-friendly knowledge portal. Create a visually engaging platform where staff can quickly search and access relevant information while also delighting customers and reducing help desk tickets. This reliable and ...

Kbee

Efficiently organize and collaborate with ease.

Kbee is a platform that brings together the functionality of a searchable wiki and the convenience of Google Drive. perfect for teams and customers alike. This software enables users to quickly and accurately search through large volumes of content. Plus, you can customize the look and feel of ...

KnowledgeBase

Efficiently solve customer queries with ease.

KnowledgeBase is a powerful software developed for customer service that allows for fast and easy self-service. Our knowledge base articles provide customers with a comprehensive understanding of how to solve their issues. Optimized for SEO, you'll rank higher in search results and attract even ...

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