Moxtra Review: Is It The Right Customer Self-Service Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Moxtra offers custom pricing plan
Verizon
Raiffeisen Bank
Mitel
Van Lanschot
Intrepid NetworksTrusted by teams including Verizon
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Moxtra?
Moxtra is a powerful customer service platform that facilitates efficient collaboration between businesses and their customers. It provides businesses with the capability to effortlessly onboard new clients, bill them and quickly resolve any queries with easy-to-access text, audio, and video messaging. Admins can create to-do lists, set schedules and utilize binders to monitor company's progress. Moreover, Moxtra records and stores customer-related conversations with sophisticated security and encryption for added security and compliance with the GD
Pricing
Moxtra offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Moxtra Software Demo
Moxtra was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Moxtra
- Team types
- Large Enterprises, Medium Business
Why teams choose Moxtra
Clear, user-friendly client portals that streamline onboarding and collaboration.
Polished, branded white-label experience for presenting to customers.
Centralizes messaging, content, scheduling, signatures and video calls in one workspace.
Is Moxtra right for you?
Moxtra pros and cons
- Moxtra pros
Clear, user-friendly client portals that streamline onboarding and collaboration.
Polished, branded white-label experience for presenting to customers.
Centralizes messaging, content, scheduling, signatures and video calls in one workspace.
Ready to try it?
Get started with Moxtra
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Moxtra side-by-side with top Customer Self-Service Software alternatives.
What is the pricing of Moxtra?
Moxtra uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Moxtra Pricing Plans
Weighing your options?
Not sure if Moxtra fits your budget?
Moxtra reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 51 reviews, with clear strengths and a few common watchouts.
What buyers like
- Clear, user-friendly client portals that streamline onboarding and collaboration.
- Polished, branded white-label experience for presenting to customers.
- Centralizes messaging, content, scheduling, signatures and video calls in one workspace.
Are you using Moxtra?
What users are saying
BB
Brock B
01/03/24
"Surprised this is not a more used software"
What do you like best about Moxo? The team at Moxo is probably the most helpful and supportive team that I have met while enabling a software over my ...
Read more
BB
Brock B
01/03/24
"Surprised this is not a more used software"
What do you like best about Moxo? The team at Moxo is probably the most helpful and supportive team that I have met while enabling a software over my ...
Read more
AS
Asma S
11/30/23
"Enabling efficient task management"
What do you like best about Moxo? Moxo has helped us immensely by creating a platform to onboard our clients seamlessly and track all our ongoing ...
Read more
AS
Asma S
11/30/23
"Enabling efficient task management"
What do you like best about Moxo? Moxo has helped us immensely by creating a platform to onboard our clients seamlessly and track all our ongoing ...
Read more
JC
Jae C
11/17/23
"MOXO, a robust and cost-effective online platform to deliver coaching services"
What do you like best about Moxo? It has many useful functions included in MOXO platform that makes paying for other services for video calls, ...
Read more
SM
Suzanne M
11/06/23
"User-friendly platform for non-technical teams"
What do you like best about Moxo? - Easy to implement and set up - Proactive customer support
- See if Moxtra fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Moxtra?
Audit history, also known as activity log or audit trail, is a software feature that records all changes and actions made within the system.…
Collaboration has received a lot of attention in the marketing world recently. It's taking off in a big way but still has many questions sur…
A customer portal is a website that allows current customers to access services and information. It's usually safe and confidential, and it…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Encryption is a crucial software feature that is used to protect sensitive information and data from unauthorized access. It involves conver…
A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…
Simple Deployment is a software feature that enables users to easily and quickly deploy or release a new software version to a target enviro…
User Management is a crucial feature in software which aims to efficiently manage the users accessing the system. This feature enables the a…
Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…
Moxtra security and data handling
Key compliance certifications and security features for IT and security teams evaluating Moxtra.
Certifications
Developer & data
Alternatives to Moxtra
Moxtra Customers
Verizon
Raiffeisen Bank
Mitel
Van Lanschot
Intrepid Networks
citibank
Suzie Turner
Hibernia College
PowerSchool
Moxtra Support Options
Frequently Asked Questions About Moxtra
Common questions buyers ask before choosing Moxtra.
Moxtra is a Customer Self-Service Software. Moxtra offers User Management, Collaboration, Knowledge Database, Customer Portal, Simple Deployment and many more functionalities.
Some top alternatives to Moxtra includes SalesCRM, Salesforce Service Cloud, CogniSaaS, SuiteDash and OneSaaS.
Moxtra offers Quotation Based pricing model
The starting price is not disclosed by Moxtra. You can visit Moxtra pricing page to get the latest pricing.
Ready to try it?
Get started with Moxtra
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].