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Best Customer Self-Service Software For Free

Top picks for Customer Self-Service Software available for Free

Streamline customer support with LabiKnow.

4.5

Very Good

Free Trial available, Try Now

Freemium not available

Starts from $39.00/month when Billed Yearly

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Streamline support with personalized AI agents.

No ratings available

Free trial not available

Freemium

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Elevate your customer service to new heights!

No ratings available

Free trial not available

Freemium

Starts from $16.58/month when Billed Yearly

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List of the Best Customer Self-Service Software For Free as of June 2025

LabiKnow

LabiKnow

Streamline customer support with LabiKnow.

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4.5

(3)

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Product Description

Meet LabiKnow, the ultimate solution for a customizable and scalable knowledge base software. With LabiKnow, you can create a robust knowledge base and streamline customer onboarding effortlessly. The software offers an embeddable help widget with a plethora of answers, a customizable help ...

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Pricing

Free Trial available, Try Now

Starts from $39.00/month when Billed Yearly

ChatLink

ChatLink

Streamline support with personalized AI agents.

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Product Description

Experience the power of ChatLink, the innovative solution for crafting AI agents to enhance your customer support. With the tagline "Craft AI Agents for Support", ChatLink revolutionizes the way busy professionals manage customer inquiries effortlessly. By leveraging this cutting-edge tool, ...

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ParrotChat

ParrotChat

Elevate your customer service to new heights!

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Product Description

Introducing ParrotChat, the ultimate solution for personalized chatbots powered by ChatGPT technology. Revolutionize your customer service experience with ParrotChat, which uses advanced algorithms to automatically respond to inquiries with a tailored touch. This innovative platform is ...

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Pricing

Starts from $16.58/month when Billed Yearly, also offers free forever plan

Aselector

Aselector

Revolutionize your call center with intelligent decision-making.

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Product Description

Introducing Aselector, a groundbreaking solution that revolutionizes decision-making processes with its intelligent and interactive decision trees. With Aselector, agents are empowered to navigate through complex customer interactions seamlessly, ensuring a smooth call-handling process every ...

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Pricing

Starts from $25.00/user / month when Billed Yearly, also offers free forever plan

Faqprime - New SaaS Software

Faqprime

Boost sales and engage customers effortlessly.

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Product Description

Faqprime is an essential tool for any business looking to boost their sales and enhance customer engagement. With this platform, managing incoming support tickets becomes effortless, resulting in improved sales conversions. Personalize your messaging by using custom segments according to URL ...

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Pricing

Free Trial available, Try Now

Starts from $39/Month when Billed Yearly

ProProfs Knowledge Base - New SaaS Software

ProProfs Knowledge Base

Powering informed decisions and better customer experiences.

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Product Description

ProProfs Knowledge Base Software helps teams come together to build a secure and user-friendly knowledge portal. Create a visually engaging platform where staff can quickly search and access relevant information while also delighting customers and reducing help desk tickets. This reliable and ...

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Pricing

Free Trial available, Try Now

Starts from $0.30/Month when Billed Yearly, also offers free forever plan

Kbee - New SaaS Software

Kbee

Efficiently organize and collaborate with ease.

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Product Description

Kbee is a platform that brings together the functionality of a searchable wiki and the convenience of Google Drive. perfect for teams and customers alike. This software enables users to quickly and accurately search through large volumes of content. Plus, you can customize the look and feel of ...

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Pricing

Free Trial available, Try Now

Starts from $19/Month

KnowledgeBase - New SaaS Software

KnowledgeBase

Efficiently solve customer queries with ease.

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Product Description

KnowledgeBase is a powerful software developed for customer service that allows for fast and easy self-service. Our knowledge base articles provide customers with a comprehensive understanding of how to solve their issues. Optimized for SEO, you'll rank higher in search results and attract even ...

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Pricing

Free Trial available, Try Now

Starts from $59/Month

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

These are the key features of Customer Self-Service Software. Self Service Portal, Customer Support, Content Management, Knowledge Base, Collaboration, Call Monitoring, Conversion Tracking, Customizable Branding, Targeted Notification and Customer Engagement

Yes. Here are some Customer Self-Service Software with free trial

Yes. Here are some Customer Self-Service Software available with the mobile app

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].