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Zultys MXIE vs LiveVox Comparison

Last updated:

Zultys MXIE

4.0(28 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, adaptability, and many other capabi…

LiveVox

4.4(54 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our solution also incorporates adv…

LiveVox leads on user satisfaction with a 4.4-star rating across 54 reviews.

Zultys MXIE vs LiveVox — at a glance

FeatureZultys MXIELiveVox
Rating4.0 / 54.4 / 5
Reviews2854
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
API
Support modesBusiness HoursOnline
CertificationsSOC 2
Data residencyUSGlobal

Key differences between Zultys MXIE and LiveVox

  • User satisfaction: LiveVox scores higher with a 4.4-star average.
  • Deployment: Zultys MXIE supports SaaS/Web/Cloud; LiveVox supports SaaS/Web/Cloud, Mobile - iOS.

Zultys MXIE vs LiveVox — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zultys MXIE - Contact Center Operations Software
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LiveVox - Contact Center Operations Software
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Talk to an expert

Free PDF comparison

Download this Zultys MXIE vs LiveVox comparison

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Biggest differences

Start here before you go deeper into features.

Zultys MXIE

Best for

Large Enterprises, Medium Business, Small Business

LiveVox

Best for

Large Enterprises, Medium Business, Small Business

Zultys MXIE typically suits Large Enterprises and Medium Business. LiveVox tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, ... Read More about Zultys MXIE

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More about LiveVox

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.98

(28)

4.38

(54)
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

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How do Zultys MXIE and LiveVox Compare on Features?

Total Features

5 Features

4 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Zultys MXIE and LiveVox on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Zultys MXIE User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      13

      9

      5

      0

      1

      42

      28

      4

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 28 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Innovative features
      • Enhanced analytics
      • Mobile capabilities

      Common complaints

      • Learning curve for new users
      • Limited integrations
      • Pricing may be high

      Buyer sentiment

      Buyer sentiment is positive across 74 reviews, with strong overall satisfaction.

      What buyers like

      • Almost fully automated with daily job builds and ongoing platform improvements.
      • Integrates all communication channels in one platform.
      • Offers omni-channel telephony for contact center operations.

      Common complaints

      • Some users need faster support turnaround for completing custom requests.
      • Limited marketplace selection restricts access to advanced integrations.

      Pros and Cons

      • Innovative features enhance operational efficiency.

      • Strong analytics capabilities provide valuable insights.

      • May require training for effective use.

      • Integration options are limited.

      • Supports high interaction volumes

      • Strong compliance features

      • Comprehensive omnichannel support

      • May be complex for new users

      • Training may be necessary

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Zultys MXIE or LiveVox? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Paypal

      Paypal

      Patelco

      Patelco

      BECU

      BECU

      Media and Screenshots

      Screenshots

      No screenshots available.

      Next Generation Contact Platform

      1 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Zultys MXIE and LiveVox in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zultys MXIE or LiveVox?
      LiveVox edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zultys MXIE and LiveVox offer a free trial?
      Neither Zultys MXIE nor LiveVox currently lists a free trial.
      What is the starting price of Zultys MXIE vs LiveVox?
      Zultys MXIE starts at Contact for pricing. LiveVox starts at Contact for pricing.
      What are the top alternatives to Zultys MXIE?
      Top alternatives to Zultys MXIE include uContact, ZIWO, NICE inContact CXone, 3CX, ice Contact Center.
      What are the top alternatives to LiveVox?
      Top alternatives to LiveVox include Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live.