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ZoomInfo Chat vs LiveAgent vs Helpshift - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $15
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

Spotsaas Score

8.2/10

9.8/10

9.3/10

User Ratings

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Software Demo

Demo

ZoomInfo Chat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

How do ZoomInfo Chat, LiveAgent and Helpshift Compare on Features?

Total Features

7 Features

25 Features

24 Features

Unique Features

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        What Do ZoomInfo Chat, LiveAgent and Helpshift Cost?

        Pricing Option

              Starting From

              • Not Available
              • $15
              • Not Available

              Pricing Plans

              • Not Available
              • Not Available
              • Not Available

              Pricing Page

              zoominfo-chat pricingliveagent pricinghelpshift pricing

              Other Details

              Organization Types supported

              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              ZoomInfo Chat vs LiveAgent User Reviews & Rating Comparison

              User Ratings

              No reviews available for the product

              Rating Distribution

              No reviews available for the product

              Excellent

              682

              Very Good

              173

              Good

              13

              Poor

              1

              Terible

              1

              Excellent

              226

              Very Good

              138

              Good

              30

              Poor

              6

              Terible

              2

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more

              Pros and Cons

              Pros and Cons of ZoomInfo Chat

              Pros and Cons of LiveAgent

              Pros and Cons of Helpshift

              • Integrates well with other resources and systems for easier customer service.

              • Offers a variety of possibilities to search for information and manage client requests effectively.

              • Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.

              • Automation and filter settings are great for streamlining support processes.

              • Occasional system crashes and slow response times.

              • Limited customization options and lack of certain platform support on the Help Center.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              List of Customers

              Customers

              No Customers information available.

              LiveAgent_customers_0

              LiveAgent_customers_0

              LiveAgent_customers_1

              LiveAgent_customers_1

              LiveAgent_customers_2

              LiveAgent_customers_2

              Microsoft

              Microsoft

              Playrix

              Playrix

              Zynga

              Zynga

              Media and Screenshots

              Screenshots

              Chat screenshot

              2 Screenshots

              Inside of Tickets

              14 Screenshots

              Dashboard

              2 Screenshots

              Videos

              No videos available.

              video-0

              5 Videos

              video-0

              2 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              LiveAgent offers Free Trial, but ZoomInfo Chat does not.

              ZoomInfo Chat is designed for Large Enterprises, Medium Business and Small Business.

              LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              The starting price of LiveAgent begins at $15/User/Month, while pricing details for ZoomInfo Chat are unavailable.

              Some top alternatives to ZoomInfo Chat includes LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz, Lime Talk, Smartchat, raychat, ChatFlow247 and 13chats.

              Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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