ZoomInfo Chat vs Gong Comparison
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Gong
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, monitor customer interactions…
Gong leads on user satisfaction with a 4.6-star rating across 9,516 reviews.
ZoomInfo Chat vs Gong — at a glance
| Feature | ZoomInfo Chat | Gong |
|---|---|---|
| Rating | — | 4.6 / 5 |
| Reviews | — | 9,516 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Conversation Intelligence Software |
| Integrations | 1+ apps | — |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2 | SOC 2, GDPR |
| Data residency | US | Global |
Key differences between ZoomInfo Chat and Gong
- Deployment: ZoomInfo Chat supports SaaS/Web/Cloud; Gong supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
ZoomInfo Chat vs Gong — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for tech sales teams needing advanced deal and call analytics.
- You manage remote or distributed sales teams requiring performance coaching.
- Your enterprise relies on accurate revenue forecasting and deal health insights.
- You want to replicate behaviors of top-performing sales representatives.
- You are a startup or small sales team with limited budget.
- You need highly customizable dashboards and reports for niche workflows.
ZoomInfo Chat typically suits Large Enterprises and Medium Business. Gong tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat | Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, ... Read More about Gong |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.2/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 51-500 employees500+ employees |
Get pricing help |
Software Demo
Demo |  ZoomInfo Chat has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do ZoomInfo Chat and Gong Compare on Features?
Total Features | 7 Features | 14 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare ZoomInfo Chat and Gong on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
ZoomInfo Chat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Users highly value Gong's impact on sales forecasting accuracy and team coaching, though some find the platform complex and costly for smaller teams. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers | No Customers information available. |  Shopify  Dropbox  ADP |
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Media and Screenshots
Screenshots |  2 Screenshots |  3 Screenshots |
|---|---|---|
Videos | No videos available. |  2 Videos |
Top Alternatives to ZoomInfo Chat and Gong in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ZoomInfo Chat or Gong?
- Gong edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ZoomInfo Chat and Gong offer a free trial?
- Neither ZoomInfo Chat nor Gong currently lists a free trial.
- What is the starting price of ZoomInfo Chat vs Gong?
- ZoomInfo Chat starts at Contact for pricing. Gong starts at Contact for pricing.
- What are the top alternatives to ZoomInfo Chat?
- Top alternatives to ZoomInfo Chat include LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz.
- What are the top alternatives to Gong?
- Top alternatives to Gong include SalesLoft, Conversica, ZoomInfo, Refract, VoiceLab.