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Zoom vs Levitate vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

Zoom

4.4(5,971 reviews)

Starting at $13.33 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zoom is a comprehensive communication platform designed to bring teams, clients, and partners together through seamless video conferencing, messaging, and collaboration tools. Built for organizations of all sizes, it sup…

Levitate

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Levitate is a relationship marketing platform built for small businesses that want to stay connected with clients, generate referrals, and grow without adding more work to their plate. The platform combines email market…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Zoom leads on user satisfaction with a 4.4-star rating across 5,971 reviews.

Zoom vs Levitate vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureZoomLevitateBigin by Zoho CRMCreatio CRM
Rating4.4 / 5—4.6 / 5—
Reviews5,971—243—
Starting price$13.33 /user/monthContact for pricing$7 /User/Month$40 /user/month
Free trial Yes Yes Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large EnterprisesSmall BusinessLarge Enterprises, Medium Business
CategoryVideo Conferencing SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations—12+ apps—5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailable—AvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA—SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUnited StatesGlobalUnited States, United Kingdom, Australia, European Union

Key differences between Zoom and Levitate

  • Pricing: Zoom starts at $13.33 /user/month. Levitate pricing is not publicly listed.
  • Target audience: Zoom is built for Large Enterprises and Medium Business, while Levitate targets Individuals and Freelancers / Consultants.
  • Deployment: Zoom supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Levitate supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Zoom vs Levitate vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Video Conferencing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoom - Video Conferencing Software
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Levitate - CRM Software
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Zoom, Levitate, Bigin by Zoho CRM vs Creatio CRM: Biggest differences

Start here before you go deeper into features.

Zoom

Best for scalable, high-quality video meetings with strong integrations.

Choose if
  • You need reliable HD video and audio for large group meetings.
  • Your organization uses Google Workspace, Microsoft Teams, Salesforce, or Slack.
  • You require AI-powered tools like automated meeting summaries and task suggestions.
Consider alternatives if
  • You need extensive app marketplace options for advanced customization.
  • Your users prefer very simple, minimal feature sets due to low technical expertise.

Levitate

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Zoom typically suits Large Enterprises and Medium Business. Levitate tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zoom is a comprehensive communication platform designed to bring teams, clients, and partners together through seamless video conferencing, messaging, and collaboration tools. Built for ... Read More about Zoom

Levitate is a relationship marketing platform built for small businesses that want to stay connected with clients, generate referrals, and grow without adding more work to their plate. The ... Read More about Levitate

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $13.33 , yearly
  • Not Available
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.8/10

8.1/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.44

(5971)

Best Company Size

50-500 employees500-5,000+ employees
—
—
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Zoom

  • Scalable Collaboration for Any Business Size: Zoom adapts to businesses of all sizes, from small teams hosting quick check-ins to large enterprises running global webinars and conferences. Its reliable infrastructure maintains solid performance regardless of participant numbers, while features like breakout rooms, webinar hosting, and cloud phone services let organizations expand their collaboration efforts as they grow. This makes it a dependable solution for long-term business communication needs.
  • Unified Workflows Through Strong Integrations: Zoom integrates with Google Workspace, Microsoft Teams, Salesforce, and Slack, letting businesses manage all communication and collaboration needs in one place. This approach reduces switching between applications, improving efficiency and reducing errors. Teams can easily schedule meetings, share documents, track progress, and communicate within their existing software ecosystems.
  • Clear Cross-Industry Communication: Zoom lets organizations across various industries connect easily with reliable video, audio, and chat features. Whether it's a healthcare consultation, an educational lecture, or a financial services meeting, the platform keeps communication clear without interruptions. Its AI-enhanced productivity tools, such as automated meeting summaries and smart task suggestions, simplify workflows and help teams save time and focus on what matters most.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

Zoom

  • 50–5,000+ Employees
  • Education, Healthcare, Financial Services, Government, Retail, Manufacturing, Technology
  • Business Executives, Project Managers, Educators, Healthcare Professionals, HR Managers, Sales Executives, IT Administrators, Customer Support Leads

Levitate

No best-fit guidance available yet.

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

Zoom

  • Some organizations opt for Microsoft Teams due to its tighter integration with Office 365 and enterprise-level controls.
  • Companies in regulated industries may prefer Cisco Webex for its enhanced security and compliance features.
  • Businesses already using Google Workspace often choose Google Meet for its built-in access and simpler pricing model.

Levitate

No alternatives guidance available yet.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

No software demo available

Levitate has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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  • Understand the tradeoffs before you talk to vendors
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How do Zoom, Levitate, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

19 Features

27 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoom, Levitate, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $13.33 , yearly
          • Not Available
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Basic

            Free

            • Host up to 100 participants

            • 1:1 meetings with no time limit

            • Group meetings with up to 40-minute limit

            Show more +

          • Pro

            $16.99

            /user/month

            • Everything in Free plus:

            • Group meeting duration up to 30 hours

            • Assign alternative host

            Show more +

          • Business

            $21.99

            /user/month

            • Everything in Pro plus:

            • Up to 300 participants

            • Dedicated phone support

            Show more +

          • Browse all pricing plans
          • Not Available
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          Zoom pricing
          Levitate pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          Zoom, Levitate, Bigin by Zoho CRM vs Creatio CRM: Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Zoom, Levitate, Bigin by Zoho CRM vs Creatio CRM Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✓ Yes
          ✓ Yes

          GDPR

          ✓ Yes
          ✗ No

          ISO 27001

          ✓ Yes
          ✗ No

          Single Sign-On (SSO)

          ✓ Yes
          —

          Multi-Factor Auth (MFA)

          ✓ Yes
          —

          Data Encryption

          ✓ Yes
          —

          Audit Logs

          ✓ Yes
          —

          Data Residency

          🌐 Global
          🇺🇸 United States

          Zoom vs Levitate vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          4610

          1000

          154

          56

          314

          No reviews available for this product

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights Zoom's high-quality video/audio and ease of use, though some users find the feature set complex and customization options limited.

          What buyers like

          • Ease of use
          • Video and audio quality
          • Integration capabilities

          Common complaints

          • Limited app marketplace
          • Complexity for new or less technical users

          What buyers like

          • User-friendly interface
          • Dealership features
          • Integrated chat functionality

          Common complaints

          • Limited to dealership industry
          • Higher learning curve for advanced features
          • May lack customization options

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • High-quality audio and video even with large groups

          • Intuitive interface and user-friendly experience for organizers and participants

          • Strong integrations with platforms like Google Workspace, Microsoft Teams, Salesforce, and Slack

          • Limited marketplace selection restricting advanced functionality customization

          • Feature richness can be overwhelming for newcomers without adequate support

          • Designed specifically for dealerships, enhancing user relevance.

          • Combines multiple functionalities into a single platform for efficiency.

          • User-friendly interface facilitates quick adoption.

          • May not cater to non-dealership businesses.

          • Advanced features may require training.

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Zoom, Levitate, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Zoom, Levitate, Bigin by Zoho CRM and Creatio CRM Customers

          Customers

          Zendesk

          Zendesk

          Veeva

          Veeva

          Splunk

          Splunk

          No Customers information available.

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          Zoom - AI Companion

          4 Screenshots

          Dashboard

          6 Screenshots

          Videos

          video-0

          6 Videos

          No videos available.

          Alternatives to Zoom, Levitate, Bigin by Zoho CRM, Creatio CRM

          Expand your comparison

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Zoom or Levitate?
          Zoom edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Zoom and Levitate offer a free trial?
          Yes, both Zoom and Levitate offer a free trial.
          What is the starting price of Zoom vs Levitate?
          Zoom starts at $13.33 /user/month. Levitate starts at Contact for pricing.
          What are the top alternatives to Zoom?
          Top alternatives to Zoom include Livestorm, GotoMeeting, FreeConferenceCall.com, Lifesize, Pexip.
          What are the top alternatives to Levitate?
          Top alternatives to Levitate include Bigin by Zoho CRM, Creatio CRM, SymVolli, Wyvern Magic, Atollon CRM.