ZooM SFA vs FieldAssist vs Bigin by Zoho CRM vs Creatio CRM Comparison
ZooM SFA
Starting at $24 /User/Month
- Large Enterprises
- Medium Business
ZooM is an easy Field Management application for small service providers to run their business and track their on-site technician tasks, expenses and time. Based on a simple, self-service principle all information is at…
FieldAssist
Starting at Contact for pricing
- Large Enterprises
- Medium Business
FieldAssist is an industry-leading cloud-based Sales Force Automation (SFA) software that grants sales teams the power to manage orders using a smartphone rather than order papers. Sales representatives are given access…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
FieldAssist leads on user satisfaction with a 4.8-star rating across 2 reviews.
ZooM SFA vs FieldAssist vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | ZooM SFA | FieldAssist | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | — | 4.8 / 5 | 4.6 / 5 | — |
| Reviews | — | 2 | 243 | — |
| Starting price | $24 /User/Month | Contact for pricing | $7 /User/Month | $40 /user/month |
| Free trial | No | No | Yes | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business | Large Enterprises, Medium Business |
| Category | Field Service Management Software | CRM Software | CRM Software | CRM Software |
| Integrations | — | — | — | 5+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Installed - Windows | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | — | — | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Business Hours, Online | Online |
| Certifications | — | SOC 2 | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | US | US | Global | United States, United Kingdom, Australia, European Union |
Key differences between ZooM SFA and FieldAssist
- Pricing: ZooM SFA starts at $24 /User/Month. FieldAssist pricing is not publicly listed.
- Deployment: ZooM SFA supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows; FieldAssist supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare ZooM SFA vs FieldAssist vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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ZooM SFA, FieldAssist, Bigin by Zoho CRM vs Creatio CRM: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Small Business
Large Enterprises, Medium Business
ZooM SFA typically suits Large Enterprises and Medium Business. FieldAssist tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ZooM is an easy Field Management application for small service providers to run their business and track their on-site technician tasks, expenses and time. Based on a simple, self-service ... Read More about ZooM SFA | FieldAssist is an industry-leading cloud-based Sales Force Automation (SFA) software that grants sales teams the power to manage orders using a smartphone rather than order papers. Sales ... Read More about FieldAssist | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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SpotScoreWhat's this? ↗ | 8.4/10 | Not Available | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | — | — | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
No key benefits available yet.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
No best-fit guidance available yet.
No best-fit guidance available yet.
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
No alternatives guidance available yet.
No alternatives guidance available yet.
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
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How do ZooM SFA, FieldAssist, Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 8 Features | 7 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ZooM SFA, FieldAssist, Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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ZooM SFA, FieldAssist, Bigin by Zoho CRM vs Creatio CRM: Other Details
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Get help choosing | Get help choosing |
ZooM SFA, FieldAssist, Bigin by Zoho CRM vs Creatio CRM Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | — |
ISO 27001 | — | — |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ZooM SFA vs FieldAssist vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 2 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. | No Integration information available. |
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ZooM SFA, FieldAssist, Bigin by Zoho CRM and Creatio CRM Customers
Customers | No Customers information available. |  Bisleri  Haldirams Nagpur  Modi Revlon |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Media and Screenshots
Screenshots |  8 Screenshots | No screenshots available. |
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Videos |  2 Videos |  2 Videos |
Alternatives to ZooM SFA, FieldAssist, Bigin by Zoho CRM, Creatio CRM
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ZooM SFA or FieldAssist?
- FieldAssist edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ZooM SFA and FieldAssist offer a free trial?
- Neither ZooM SFA nor FieldAssist currently lists a free trial.
- What is the starting price of ZooM SFA vs FieldAssist?
- ZooM SFA starts at $24 /User/Month. FieldAssist starts at Contact for pricing.
- What are the top alternatives to ZooM SFA?
- Top alternatives to ZooM SFA include Service Fusion, Housecall Pro, WorkWave Route Manager, Smart Service, FieldEZ.
- What are the top alternatives to FieldAssist?
- Top alternatives to FieldAssist include Bigin by Zoho CRM, Creatio CRM, Bizom, ZooM SFA, Agentforce Sales (formerly Salesforce Sales Cloud).