WorkWave Route Manager Review: Is It The Right Route Planning Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $49 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is WorkWave Route Manager?
WorkWave Route Manager is a route planning software program that makes it easy to create professional quality maps of field service routes. It offers enhanced productivity and profitability through improved route accuracy, reduced mileage, higher customer response rates, and less time spent driving along unproductive routes.
Pricing
Starts from $49 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
WorkWave Route Manager Software Demo
WorkWave Route Manager was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider WorkWave Route Manager
- Use cases
- Field service companies, Delivery and logistics businesses, Utility and maintenance service providers
- Team types
- Route planners and dispatchers, Operations managers
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose WorkWave Route Manager
Great data visualization, GPS tracking, and live route updates enhance operational efficiency and driver accountability
API integration capability facilitates process automation and increased productivity
Easy setup and user-friendly interface accessible to non-technical users
Is WorkWave Route Manager right for you?
Best for small to medium field service teams needing reliable route planning.
Choose WorkWave Route Manager if
- You operate a small or medium-sized field service or delivery business.
- You need easy setup with a user-friendly interface for non-technical users.
- You want strong live route updates and GPS tracking to boost driver accountability.
Consider alternatives if
- Your business requires highly dynamic, real-time route changes throughout the day.
- You need advanced reporting customization and a wide range of app integrations.
What buyers should know before shortlisting WorkWave Route Manager
Workwave offers a versatile and efficient solution for route management, as highlighted by satisfied users. The system's ease of use and quick setup were praised, especially regarding driver tracking and live route updates.
Integration capabilities and API support were commended for streamlining processes and enhancing automation. Users appreciated the time-saving benefits and improved driver accountability provided by Workwave.
Additionally, the ability to optimize routes and track real-time performance were standout features. Despite some minor concerns like limited CRM integration and occasional technical issues in rural areas, the overall consensus remains positive.
Workwave effectively addresses the needs of businesses by simplifying route planning, enhancing operational efficiency, and delivering reliable customer service. While some users expressed preferences for additional features or improvements, Workwave stands out as a valuable tool for optimizing delivery operations and increasing productivity.
WorkWave Route Manager pros and cons
- WorkWave Route Manager pros
Great data visualization, GPS tracking, and live route updates enhance operational efficiency and driver accountability
API integration capability facilitates process automation and increased productivity
Easy setup and user-friendly interface accessible to non-technical users
- WorkWave Route Manager cons
Limited adaptability for dynamic route changes during the day
App stability issues during data connection disruptions affecting route availability
Ready to try it?
Get started with WorkWave Route Manager
Connect with the team for a personalised demo.
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See how it stacks up
Compare WorkWave Route Manager side-by-side with top Route Planning Software alternatives.
What is the pricing of WorkWave Route Manager?
WorkWave Route Manager Pricing Plans
WorkWave Route Manager
$49
/Month
Route Planning and Optimization
Time Window Planning
Navigo™ Menu Toolbar
API & Order Management Integration
Driver App
Show more +
WorkWave Route Manager 360
$49
/Month
GPS via Smartphone
WorkWave: GPS Track (Manager's App)
Record Arrival/Departure
Real-time Planning
Automated Customer Notification with Live Tracking
Show more +
WorkWave Route Manager 360+
$49
/Month
GPS in-Vehicle (OBD or Hard-wired)
Events and Stops
Mobile Barcode Scanning
Driver Behavior
Breadcrumbs
Show more +
WorkWave Route Manager reviews and ratings
Buyer sentiment
Users generally express positive sentiment highlighting ease of use, operational efficiency, and strong customer support, tempered by concerns over limited dynamic routing and reporting features.
What buyers like
- Ease of use
- Live route updates and GPS tracking
- Customer support
Common complaints
- Limited dynamic route adaptability
- App stability during poor data connections
What users are saying
DS
Diamond S
04/25/19
Workwave Route Manager Reviews.
What do you like best? Workwave is moderately easy to utilize and get set up. The dispatcher interface has great data and the driver application is ...
Read more
AI
Administrator in Insurance
07/26/18
WorkWave Scheduling
What do you like best? Workwave helps to minimize driving times for our field team, so they are able to spend more time with members. It also gives ...
Read more
AI
Administrator in Cosmetics
03/27/18
Best customer service
What do you like best? The software is excellent and is a critical part of managing our business. Customer support is fantastic - they always go ...
Read more
UI
User in Business Supplies and Equipment
01/02/18
Most Precise Route Planner and Manager
What do you like best? This route manager utilized my time and resources (gas and mileage) by optimizing my stops. The app even planned for time ...
Read more
FA
Francisco A
12/13/17
General Manager
What do you like best? Route planning, ability to inspect performance from a single screen, android integration, real time feedback. What do you ...
Read more
AI
Administrator in Transportation/Trucking/Railroad
12/12/17
It's been a wonderful and helpful experience.
What do you like best? We love how easy it is to complete the routing which would of took us hours before. What do you dislike? If i had to ...
Read more
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What are the features of WorkWave Route Manager?
Distance analysis in route planning software refers to the process of calculating and evaluating optimal distances between multiple location…
Mileage tracking is a software feature that allows an individual or a company to accurately track and record the distance traveled by their…
Productivity in route planning software refers to the ability to optimize travel routes, schedules, and resource allocation to maximize effi…
Route assignment in route planning software refers to the process of automatically allocating optimized travel routes to drivers, vehicles,…
The process of selecting the most cost-effective route is known as route optimization. Finding the shortest path between two points is more…
WorkWave Route Manager security and data handling
Key compliance certifications and security features for IT and security teams evaluating WorkWave Route Manager.
Developer & data
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Frequently Asked Questions About WorkWave Route Manager
Common questions buyers ask before choosing WorkWave Route Manager.
WorkWave Route Manager is a Route Planning Software. WorkWave Route Manager offers Route Optimization, Route Assignment, Productivity, Distance Analysis and many more functionalities.
WorkWave Route Manager is a strong fit if: You operate a small or medium-sized field service or delivery business.; You need easy setup with a user-friendly interface for non-technical users.. Consider alternatives if: Your business requires highly dynamic, real-time route changes throughout the day.; You need advanced reporting customization and a wide range of app integrations..
Buyers commonly note the following limitations of WorkWave Route Manager: Limited adaptability for dynamic route changes during the day; App stability issues during data connection disruptions affecting route availability; Limited reporting capabilities and lack of diverse marketplace apps/connectors.
Some top alternatives to WorkWave Route Manager includes Uber for Business, Google Routes, Routingo, Locus DispatchIQ and MyRouteOnline.
WorkWave Route Manager offers Subscription pricing model
The starting price of WorkWave Route Manager is $49/Month
Ready to try it?
Get started with WorkWave Route Manager
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].