Zonka Feedback vs Formstack Comparison
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…
Formstack
Starting at $50 /Month
- Free Trial
- Large Enterprises
- Medium Business
Formstack makes it easy to create forms. The online form builder software lets the user integrate seamlessly with the website, receive responses, and share data easily. Solo-preneurs and businesses managing a large numbe…
Zonka Feedback leads on user satisfaction with a 4.7-star rating across 130 reviews.
Zonka Feedback vs Formstack — at a glance
| Feature | Zonka Feedback | Formstack |
|---|---|---|
| Rating | 4.7 / 5 | 4.3 / 5 |
| Reviews | 130 | 315 |
| Starting price | $24 /Month | $50 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | Online Form Builder Software |
| Integrations | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between Zonka Feedback and Formstack
- Pricing: Zonka Feedback starts at $24 /Month, while Formstack starts at $50 /Month.
- User satisfaction: Zonka Feedback scores higher with a 4.7-star average.
- Deployment: Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Formstack supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Zonka Feedback vs Formstack — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Best for efficient, customizable data collection with integrated CRM support.
- You need an easy-to-use form builder for marketing, support, or operations teams.
- You want to centralize data collection and improve lead generation with CRM integration.
- You require flexible forms with conditional logic and customizable themes.
- Your priority is highly creative or visually distinctive form designs.
- You depend on complex third-party app integrations that require seamless syncing.
Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities. Formstack: Best for efficient, customizable data collection with integrated CRM support.
Description | Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback | Formstack makes it easy to create forms. The online form builder software lets the user integrate seamlessly with the website, receive responses, and share data easily. Solo-preneurs and ... Read More about Formstack |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.8/10 | 9.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
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Software Demo
Demo |
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How do Zonka Feedback and Formstack Compare on Features?
Total Features | 28 Features | 26 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Zonka Feedback and Formstack on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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API Support |
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Zonka Feedback User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, customization options, and strong customer support, with some concerns about pricing and integration issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  Leroy Merlin  SAP  BCG |  NetFlix  NHL Cleveland Clinic |
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Media and Screenshots
Screenshots |  5 Screenshots |  2 Screenshots |
|---|---|---|
Videos |  1 Videos |  4 Videos |
Top Alternatives to Zonka Feedback and Formstack in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zonka Feedback or Formstack?
- Zonka Feedback edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zonka Feedback and Formstack offer a free trial?
- Yes, both Zonka Feedback and Formstack offer a free trial.
- What is the starting price of Zonka Feedback vs Formstack?
- Zonka Feedback starts at $24 /Month. Formstack starts at $50 /Month.
- What are the top alternatives to Zonka Feedback?
- Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
- What are the top alternatives to Formstack?
- Top alternatives to Formstack include Cognito Forms, Zoho Forms, Formsite, Typeform, Google Forms.