Zoho Survey vs SurveyMonkey Enterprise Comparison
Zoho Survey
Starting at $25 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…
SurveyMonkey Enterprise
Starting at $25 /User/Month
- Large Enterprises
- Medium Business
SurveyMonkey Enterprise is a powerful and secure survey management platform for businesses. Its top-grade data encryption, SSAE-16 SOCII and SSO compliant data centers, GDPR and HIPAA compliance make sure all feedback-re…
SurveyMonkey Enterprise leads on user satisfaction with a 4.5-star rating across 4,378 reviews.
Zoho Survey vs SurveyMonkey Enterprise — at a glance
| Feature | Zoho Survey | SurveyMonkey Enterprise |
|---|---|---|
| Rating | 4.4 / 5 | 4.5 / 5 |
| Reviews | 1,156 | 4,378 |
| Starting price | $25 /Month | $25 /User/Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep) |
| Certifications | GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between Zoho Survey and SurveyMonkey Enterprise
- Pricing: Zoho Survey starts at $25 /Month, while SurveyMonkey Enterprise starts at $25 /User/Month.
- Free trial: Zoho Survey offers a free trial; SurveyMonkey Enterprise does not.
- Target audience: Zoho Survey is built for Freelancers / Consultants and Large Enterprises, while SurveyMonkey Enterprise targets Large Enterprises and Medium Business.
- User satisfaction: SurveyMonkey Enterprise scores higher with a 4.5-star average.
- Deployment: Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SurveyMonkey Enterprise supports SaaS/Web/Cloud.
Zoho Survey vs SurveyMonkey Enterprise — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for simple, all-in-one survey creation and multi-channel feedback collection.
- You need an easy-to-use platform for customer, market, or employee surveys.
- Your team requires integrated survey creation, publishing, and analysis in one tool.
- You are a small or medium business seeking straightforward feedback collection without complex setup.
- You require highly advanced survey customization beyond basic templates and logic.
- Your enterprise demands deep integrations with complex workflows and extensive analytics.
Large Enterprises, Medium Business
Zoho Survey typically suits Freelancers / Consultants and Large Enterprises. SurveyMonkey Enterprise tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey | SurveyMonkey Enterprise is a powerful and secure survey management platform for businesses. Its top-grade data encryption, SSAE-16 SOCII and SSO compliant data centers, GDPR and HIPAA ... Read More about SurveyMonkey Enterprise |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
Spotsaas ScoreWhat's this? ↗ | 9.0/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do Zoho Survey and SurveyMonkey Enterprise Compare on Features?
Total Features | 16 Features | 15 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Zoho Survey and SurveyMonkey Enterprise on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
| |
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Zoho Survey User Reviews & Rating Comparison
User Ratings | 4.4 (based on 1156 reviews) | 4.5 (based on 4378 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 4378 reviews, with consistently positive feedback. What buyers like
Common complaints
|
Pros and Cons |
|
|
List of Customers
Customers |  Zoho Survey_customers_0  Zoho Survey_customers_1  Zoho Survey_customers_2 | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  6 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  2 Videos |  1 Videos |
Top Alternatives to Zoho Survey and SurveyMonkey Enterprise in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zoho Survey or SurveyMonkey Enterprise?
- SurveyMonkey Enterprise edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zoho Survey and SurveyMonkey Enterprise offer a free trial?
- Zoho Survey offers a free trial. SurveyMonkey Enterprise does not.
- What is the starting price of Zoho Survey vs SurveyMonkey Enterprise?
- Zoho Survey starts at $25 /Month. SurveyMonkey Enterprise starts at $25 /User/Month.
- What are the top alternatives to Zoho Survey?
- Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.
- What are the top alternatives to SurveyMonkey Enterprise?
- Top alternatives to SurveyMonkey Enterprise include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, GetFeedback.