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Zoho Survey vs 123FormBuilder Comparison

Last updated:

Zoho Survey

Starting at $25 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…

123FormBuilder

4.3(593 reviews)

Starting at $19.99 /Month

  • Large Enterprises
  • Medium Business

123FormBuilder is a drag-and-drop online form builder used by small business teams and marketers who need to collect registrations, survey responses, and contact submissions without writing code. It handles email notific…

123FormBuilder leads on user satisfaction with a 4.3-star rating across 593 reviews.

Zoho Survey vs 123FormBuilder — at a glance

FeatureZoho Survey123FormBuilder
Rating4.3 / 5
Reviews593
Starting price$25 /Month$19.99 /Month
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareOnline Form Builder Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRHIPAA, GDPR
Data residencyGlobalGlobal

Key differences between Zoho Survey and 123FormBuilder

  • Pricing: Zoho Survey starts at $25 /Month, while 123FormBuilder starts at $19.99 /Month.
  • Free trial: Zoho Survey offers a free trial; 123FormBuilder does not.
  • Target audience: Zoho Survey is built for Freelancers / Consultants and Large Enterprises, while 123FormBuilder targets Large Enterprises and Medium Business.
  • Deployment: Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 123FormBuilder supports SaaS/Web/Cloud.

Zoho Survey vs 123FormBuilder — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho Survey - Survey/ User Feedback Software
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Talk to an expert
123FormBuilder - Online Form Builder Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Zoho Survey

Best for simple, all-in-one survey creation and multi-channel feedback collection.

Choose if
  • You need an easy-to-use platform for customer, market, or employee surveys.
  • Your team requires integrated survey creation, publishing, and analysis in one tool.
  • You are a small or medium business seeking straightforward feedback collection without complex setup.
Consider alternatives if
  • You require highly advanced survey customization beyond basic templates and logic.
  • Your enterprise demands deep integrations with complex workflows and extensive analytics.

123FormBuilder

Best for small to mid-sized teams needing easy, unlimited online form creation.

Choose if
  • You want a user-friendly drag-and-drop interface with quick form setup.
  • You need unlimited free forms without any download or setup fees.
  • You require seamless integration with popular tools like Zendesk and Salesforce.
Consider alternatives if
  • Your enterprise demands extensive third-party app integrations beyond available options.
  • You seek highly advanced customization without relying on vendor support.

Zoho Survey: Best for simple, all-in-one survey creation and multi-channel feedback collection. 123FormBuilder: Best for small to mid-sized teams needing easy, unlimited online form creation.

Description

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey

123FormBuilder is a drag-and-drop online form builder used by small business teams and marketers who need to collect registrations, survey responses, and contact submissions without writing ... Read More about 123FormBuilder

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $19.99 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.0/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
1-50 employees51-500 employees
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Software Demo

Demo

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How do Zoho Survey and 123FormBuilder Compare on Features?

Total Features

16 Features

26 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoho Survey and 123FormBuilder on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , Billed Yearly
      • $19.99 , Billed Yearly

      Pricing Plans

      Pricing Page

      Zoho Survey pricing
      123FormBuilder pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zoho Survey User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      138

      8

      6

      1

      4

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing.

      What buyers like

      • Ease of use
      • All-in-one survey management
      • Multi-channel feedback collection

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Buyer sentiment

      Users generally praise 123FormBuilder for its ease of use, helpful customer support, and effective form-building features, though some find the platform complex and limited in integrations.

      What buyers like

      • Ease of use
      • Customer support
      • Template availability

      Common complaints

      • Limited integrations
      • Complexity for beginners

      Pros and Cons

      • All-in-one platform for creating, publishing, collecting, and analyzing surveys

      • Supports capturing feedback through multiple channels including website and sales force

      • User-friendly interface suitable for businesses of all sizes

      • Limited advanced customization options for complex survey requirements

      • Pricing details are not fully transparent upfront

      • User-friendly interface with drag-and-drop form creation

      • Excellent and responsive customer support

      • Pre-made templates enabling quick form setup

      • Limited marketplace options for additional apps and connectors

      • Complexity for beginners due to feature richness

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Zoho Survey or 123FormBuilder? Tell buyers what actually differs.

      List of Customers

      Customers

      Zoho Survey_customers_0

      Zoho Survey_customers_0

      Zoho Survey_customers_1

      Zoho Survey_customers_1

      Zoho Survey_customers_2

      Zoho Survey_customers_2

      Airbus

      Airbus

      University of Oxford

      University of Oxford

      LG

      LG

      Media and Screenshots

      Screenshots

      Zoho Survey screenshot

      6 Screenshots

      Text edit

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      4 Videos

      Top Alternatives to Zoho Survey and 123FormBuilder in 2026

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      Related Blogs and Articles for Online Form Builder Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zoho Survey or 123FormBuilder?
      123FormBuilder edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zoho Survey and 123FormBuilder offer a free trial?
      Zoho Survey offers a free trial. 123FormBuilder does not.
      What is the starting price of Zoho Survey vs 123FormBuilder?
      Zoho Survey starts at $25 /Month. 123FormBuilder starts at $19.99 /Month.
      What are the top alternatives to Zoho Survey?
      Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.
      What are the top alternatives to 123FormBuilder?
      Top alternatives to 123FormBuilder include Formsite, Typeform, Jotform, MightyForms, stepFORM.