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Zoho SalesIQ vs Xeno vs Bigin by Zoho CRM Comparison

Last updated:

Zoho SalesIQ

4.4(273 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all inte…

Xeno

Starting at $65 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Xeno CRM is the right choice for you. Xeno makes it possible to do customer relationship management from your home or office wherever you are. It lets you track sales leads, organise customer information, and manage cust…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Zoho SalesIQ leads on user satisfaction with a 4.4-star rating across 273 reviews.

Zoho SalesIQ vs Xeno vs Bigin by Zoho CRM — at a glance

FeatureZoho SalesIQXenoBigin by Zoho CRM
Rating4.4 / 54.3 / 5
Reviews273119
Starting price$7 /User/Month$65 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryLive Chat SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
Certifications
Data residencyGlobalGlobalGlobal

Key differences between Zoho SalesIQ and Xeno

  • Pricing: Zoho SalesIQ starts at $7 /User/Month, while Xeno starts at $65 /Month.
  • Deployment: Zoho SalesIQ supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Xeno supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Zoho SalesIQ vs Xeno vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho SalesIQ
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Xeno - CRM Software
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Biggest differences

Start here before you go deeper into features.

Zoho SalesIQ

Best for

Large Enterprises, Medium Business, Small Business

Xeno

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Zoho SalesIQ typically suits Large Enterprises and Medium Business. Xeno tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor ... Read More about Zoho SalesIQ

Xeno CRM is the right choice for you. Xeno makes it possible to do customer relationship management from your home or office wherever you are. It lets you track sales leads, organise ... Read More about Xeno

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Starts from $65 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.9/10

8.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
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Software Demo

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How do Zoho SalesIQ, Xeno and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

18 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoho SalesIQ, Xeno and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $7 , Billed Yearly
        • $65 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Free

          • 3 operator licenses included

          • File sharing

          • Track and engage with 10K visitors/month

          Show more +

        • Basic

          • Includes features of Free plan, plus

          • Email signature chat

          • Chat transfer and group chat

          Show more +

        • Professional

          • Includes features of Basic plan, plus

          • Data and action widgets

          • Block IP

          Show more +

        • Browse all pricing plans
        • Satellite

          • 1 user included, then $25 / user / month

          • Chatbox

          • Collaborative team inbox

          Show more +

        • Lunar Rover

          • 3 users included, then $32 / user / month

          • Chatbox

          • Emails

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Zoho SalesIQ pricing
        Xeno pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Zoho SalesIQ vs Xeno User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        186

        77

        10

        6

        4

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 283 reviews, with strong overall satisfaction.

        What buyers like

        • Seamlessly integrates with other Zoho products, providing a unified ecosystem for all business needs.
        • Offers a wide range of features such as visitor tracking, live chat, and automation, enhancing customer engagement.
        • Affordable pricing and accessibility make it suitable for small and medium-sized businesses.

        Common complaints

        • Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
        • Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.
        • Requires proper training and support to fully utilize the richness of features, which can be complex for newcomers.

        What buyers like

        • Web-based access
        • Sales lead tracking
        • Customer account management

        Common complaints

        • Limited advanced features
        • Basic reporting tools
        • No mobile app

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • All-in-one platform simplifies customer engagement.

        • Visitor tracking provides valuable insights.

        • May be complex for new users to navigate.

        • Customization options could be limited.

        • Accessible from anywhere with internet

        • Simple and intuitive design

        • Effective for tracking sales leads

        • May not support large-scale operations

        • Limited customization options

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Renault

        Renault

        Suzuki

        Suzuki

        IIFL

        IIFL

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Zoho SalesIQ

        9 Screenshots

        Customization

        4 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Zoho SalesIQ or Xeno?
        Zoho SalesIQ edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Zoho SalesIQ and Xeno offer a free trial?
        Yes, both Zoho SalesIQ and Xeno offer a free trial.
        What is the starting price of Zoho SalesIQ vs Xeno?
        Zoho SalesIQ starts at $7 /User/Month. Xeno starts at $65 /Month.
        What are the top alternatives to Zoho SalesIQ?
        Top alternatives to Zoho SalesIQ include ZoomInfo Chat, Xeno, LiveAgent, LiveChat, LiveEngage.
        What are the top alternatives to Xeno?
        Top alternatives to Xeno include Bigin by Zoho CRM, ClickUp, Zoho CRM, Thryv, RealtimeCRM.

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