spotsaas-logo
Get Listed

Zoho Desk vs Teamwork Desk vs Vision Helpdesk vs Zendesk Support - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage ... Read More

The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their ... Read More

The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, ... Read More

Entry Level Pricing

  • Starts from $7 , yearly
  • Starts from $8.50 , Billed Yearly
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

9.7/10

8.9/10

9.4/10

User Ratings

Get Quote
Get Quote

Software Demo

Demo

How do Zoho Desk, Teamwork Desk, Vision Helpdesk and Zendesk Support Compare on Features?

Total Features

27 Features

14 Features

16 Features

Unique Features

        Get Quote
        Get Quote

        What Do Zoho Desk, Teamwork Desk, Vision Helpdesk and Zendesk Support Cost?

        Pricing Option

              Starting From

              • $7 , yearly
              • $8.50 , Billed Yearly
              • $12 , Billed Yearly

              Pricing Plans

              • Express

                $9

                /user/month

                • Small business essentials:

                • Email

                • Social media

                Show more +

              • Standard

                $20

                /user/month

                • Everything in Express +

                • Live chat (Business Messaging)

                • Instant messaging

                Show more +

              • Professional

                $35

                /user/month

                • Everything in Standard +

                • Telephony

                • Blueprints

                Show more +

              • Browse all pricing plans
              • Starter Help Desk

                • $8 per Agent per Month billed Yearly

                • $10 per Agent per Month billed Monthly

                • $200 per Agent

                Show more +

              • Pro Help Desk

                • Location : USA / UK / EU / IN

                • Free support and software updates

                • $16 per Agent per Month billed Yearly

                Show more +

              • Satellite Help Desk

                • Location : USA / UK / EU / IN

                • Free support and software updates

                • $20 per Agent per Month billed Yearly

                Show more +

              • Browse all pricing plans

              Pricing Page

              zoho-desk pricingteamwork-desk pricingvision-helpdesk pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
              Get Quote
              Get Quote

              Zoho Desk vs Teamwork Desk vs Vision Helpdesk User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              2628

              Very Good

              1272

              Good

              213

              Poor

              15

              Terible

              19

              Excellent

              49

              Very Good

              24

              Good

              2

              Poor

              1

              Terible

              0

              Excellent

              92

              Very Good

              10

              Good

              0

              Poor

              1

              Terible

              0

              Expert's Review generated by AI

              Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Pros and Cons

              Pros and Cons of Zoho Desk

              • Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.

              • Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.

              • Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.

              • Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.

              • Although mobile support is available, certain functionalities may be more limited compared to the desktop version.

              • Configuring advanced features and integrations may require time and technical knowledge.

              Pros and Cons of Teamwork Desk

              Pros and Cons of Vision Helpdesk

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              List of Customers

              Customers

              NHS

              NHS

              Rogers

              Rogers

              ESSILOR

              ESSILOR

              go creative

              go creative

              Seegreen

              Seegreen

              Chupi

              Chupi

              Quickheal

              Quickheal

              ecophos

              ecophos

              Healthpointe Solutions

              Healthpointe Solutions

              Media and Screenshots

              Screenshots

              Zoho Desk

              4 Screenshots

              No screenshots available.

              Incidents screenshot

              2 Screenshots

              Videos

              video-0

              4 Videos

              video-0

              2 Videos

              video-0

              2 Videos

              Add to Compare

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Zoho Desk and Teamwork Desk offer a Free Trial.

              Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

              Teamwork Desk is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for Zoho Desk Starts at $7/user/month when yearly whereas for Teamwork Desk Starts at $8.50/User/Month when Billed Yearly.

              Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

              Some top alternatives to Teamwork Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, Helpspot, ReadyDesk, AzureDesk, HESK and Help Desk Premier.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

              Connecting Smart Buyers with Leading Sellers

              Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed