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Zoho CRM Plus vs Creatio Comparison

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Zoho CRM Plus

4.2(62 reviews)

Starting at $57 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your business from sales to service. The…

Creatio

4.5(422 reviews)

Starting at $25 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Creatio is a no-code platform to automate CRM and enterprise workflows with a maximum degree of freedom. It provides a range of offerings including a no-code platform (Studio Creatio), CRM applications (marketing, sales,…

Creatio leads on user satisfaction with a 4.5-star rating across 422 reviews.

Zoho CRM Plus vs Creatio — at a glance

FeatureZoho CRM PlusCreatio
Rating4.2 / 54.5 / 5
Reviews62422
Starting price$57 /User/Month$25 /user/month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareLow Code Development Platforms (LCDP) Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Zoho CRM Plus and Creatio

  • Pricing: Zoho CRM Plus starts at $57 /User/Month, while Creatio starts at $25 /user/month.
  • User satisfaction: Creatio scores higher with a 4.5-star average.
  • Deployment: Zoho CRM Plus supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Zoho CRM Plus vs Creatio — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho CRM Plus - CRM Software
Talk to an expert
Talk to an expert
Creatio - Low Code Development Platforms (LCDP) Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zoho CRM Plus

Best for

Large Enterprises, Medium Business, Small Business

Creatio

Best for automating and customizing CRM workflows without coding.

Choose if
  • You need a no-code platform with high customization freedom for CRM and workflows.
  • Your business fits medium to large size with 50-500 employees requiring industry-specific workflows.
  • You want a comprehensive CRM suite covering marketing, sales, and service in one platform.
Consider alternatives if
  • Your team has very limited technical expertise and struggles with integrations.
  • You are a small business sensitive to pricing and steep learning curves.

Zoho CRM Plus typically suits Large Enterprises and Medium Business. Creatio tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your ... Read More about Zoho CRM Plus

Creatio is a no-code platform to automate CRM and enterprise workflows with a maximum degree of freedom. It provides a range of offerings including a no-code platform (Studio Creatio), CRM ... Read More about Creatio

Entry Level Pricing

  • Starts from $57 , Billed Yearly
  • Starts from $25 , monthly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.8/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

4.2

(62)

Best Company Size

50 to 500 employeesMedium to large enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Creatio

  • Streamlined Processes: Creatio empowers teams to automate routine workflows, ensuring that tasks are completed efficiently and allowing managers to focus on strategic initiatives rather than repetitive tasks.
  • Customizable Solutions: With its low-code platform, you can easily tailor applications to fit your unique business needs. This flexibility means that you can adapt quickly to market changes without heavy reliance on IT resources.
  • Enhanced Collaboration: By facilitating seamless communication across departments, Creatio fosters a collaborative environment. Executives will appreciate how this leads to better decision-making and improved organizational alignment.
Best fit

Best fit

Creatio

  • 50 to 500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Creatio

  • Users may seek alternatives to Creatio due to budget constraints, as some businesses find the pricing structure higher than their financial capabilities or may require more cost-effective solutions for their CRM needs.
  • Organizations with specific industry requirements might look for alternatives that offer tailored features or integrations not available in Creatio, ensuring a better fit for their unique operational workflows.
  • Companies experiencing rapid growth may require more scalable CRM solutions that can easily adapt to evolving business needs and accommodate larger teams without compromising performance.

Software Demo

Demo

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How do Zoho CRM Plus and Creatio Compare on Features?

Total Features

9 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoho CRM Plus and Creatio on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $57 , Billed Yearly
      • $25 , monthly

      Pricing Plans

      • Zoho CRM Plus

        • Leads

        • Contacts

        • Accounts

        Show more +

      • Growth

        $25

        /user/month

        • Number of users : 5

        • Number of applications : Unlimited

        • Number of workflows : Unlimited

        Show more +

      • Enterprise

        $55

        /user/month

        • Number of users : 5

        • Number of applications : Unlimited

        • Number of workflows : Unlimited

        Show more +

      • Unlimited

        $85

        /user/month

        • Number of users : 50

        • Number of applications : Unlimited

        • Number of workflows : Unlimited

        Show more +

      Pricing Page

      Zoho CRM Plus pricing
      Creatio pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zoho CRM Plus User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      32

      8

      0

      0

      0

      2

      5

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

      What buyers like

      • Intuitive and user-friendly interface with easy navigation, requiring minimal support or technical skills for basic usage.
      • Extensive customization capabilities enable tailoring to specific business and sales processes, including workflows, reports, and forms.
      • Seamless integration with other Zoho products, social media, WhatsApp, and VoIP systems for a unified platform experience.

      Common complaints

      • Steep learning curve for advanced features and customization, which might require some technical expertise for optimal use.
      • Occasional inconsistencies in live chat availability and delayed resolution of complex issues.
      • Limited marketplace offerings for third-party integrations and additional apps, which could restrict certain advanced functionalities.

      Buyer sentiment

      Overall positive sentiment highlights Creatio's powerful no-code automation and customization, tempered by concerns over learning curve and integration complexity.

      What buyers like

      • Ease of use for non-technical users
      • Customization flexibility
      • Comprehensive CRM functionality

      Common complaints

      • Steep learning curve
      • Integration difficulties

      Pros and Cons

      • Rich modules for various business processes

      • Strong customer support and resources

      • Flexible pricing plans for different needs

      • May require training for full utilization

      • Some features may be overwhelming for beginners

      • No-code workflow automation accessible to non-technical users

      • High customization freedom to tailor CRM and workflows

      • Comprehensive CRM suite covering marketing, sales, and service

      • Learning curve for users unfamiliar with CRM systems

      • Integration challenges requiring technical expertise

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      star health insurance

      star health insurance

      atlantci tactial

      atlantci tactial

      ciel ingenio para la vida

      ciel ingenio para la vida

      Skeyes

      Skeyes

      DFS Aviation Services

      DFS Aviation Services

      Onco360

      Onco360

      Media and Screenshots

      Screenshots

      Zoho CRM Plus screenshot

      7 Screenshots

      Creatio

      10 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Zoho CRM Plus and Creatio in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zoho CRM Plus or Creatio?
      Creatio edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zoho CRM Plus and Creatio offer a free trial?
      Yes, both Zoho CRM Plus and Creatio offer a free trial.
      What is the starting price of Zoho CRM Plus vs Creatio?
      Zoho CRM Plus starts at $57 /User/Month. Creatio starts at $25 /user/month.
      What are the top alternatives to Zoho CRM Plus?
      Top alternatives to Zoho CRM Plus include Bigin by Zoho CRM, Zoho One, ClickUp, Zoho CRM, Salesforce.
      What are the top alternatives to Creatio?
      Top alternatives to Creatio include Zoho CRM, Zoho CRM Plus, Zoho Creator, Appian, Mendix.

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