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ZIWO vs Speakeasy Comparison

Last updated:

ZIWO

4.7(110 reviews)

Starting at $109 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with features such as CRM plugins, virtual…

Speakeasy

Starting at $5.99 /Month

  • Large Enterprises
  • Medium Business

Introducing Speakeasy - the ultimate solution for efficient team communication. With its lightweight screensharing feature, you can instantly connect and collaborate with anyone, whether they are inside or outside your o…

ZIWO leads on user satisfaction with a 4.7-star rating across 110 reviews.

ZIWO vs Speakeasy — at a glance

FeatureZIWOSpeakeasy
Rating4.7 / 5
Reviews110
Starting price$109 /User/Month$5.99 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsGDPR
Data residencyGlobalUS

Key differences between ZIWO and Speakeasy

  • Pricing: ZIWO starts at $109 /User/Month, while Speakeasy starts at $5.99 /Month.
  • Free trial: ZIWO offers a free trial; Speakeasy does not.
  • Deployment: ZIWO supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Speakeasy supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

ZIWO vs Speakeasy — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ZIWO - Call Center Software
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Talk to an expert
Speakeasy - Business Instant Messaging Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ZIWO

Cloud contact center solution excelling in CRM integration and call tracking.

Choose if
  • You need seamless integration with multiple CRMs for call logging and analytics.
  • Your team values advanced IVR and automated phone number country code detection.
  • You want a user-friendly interface with strong call tracking and recording features.
Consider alternatives if
  • Your company requires highly stable voice quality without occasional disruptions.
  • You depend on extensive call analytics like call counting on home page and call number search.

Speakeasy

Best for

Large Enterprises, Medium Business, Small Business

ZIWO typically suits Large Enterprises and Medium Business. Speakeasy tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More about ZIWO

Introducing Speakeasy - the ultimate solution for efficient team communication. With its lightweight screensharing feature, you can instantly connect and collaborate with anyone, whether ... Read More about Speakeasy

Entry Level Pricing

  • Starts from $109
  • Starts from $5.99

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ZIWO

  • Streamlined Communication: ZIWO enhances team collaboration by providing a centralized platform for all communication channels, ensuring that everyone is on the same page and reducing the likelihood of miscommunication.
  • Intuitive User Interface: Users will appreciate ZIWO’s easy-to-navigate interface, which minimizes training time and boosts productivity. This means your team can focus more on their core tasks rather than struggling with technology.
  • Real-Time Analytics: Managers can leverage ZIWO’s robust analytics dashboard to gain insights into performance metrics. This feature allows for data-driven decisions, helping to optimize processes and enhance customer satisfaction.
Best fit

Best fit

ZIWO

  • 50 to 500 employees.
  • Industries include Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting.
  • Typical users are Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators.
Watchouts

Reasons buyers look elsewhere

ZIWO

  • Users may seek alternatives to ZIWO due to budget constraints, as other solutions might offer similar features at a lower price point, making them more accessible for small businesses or startups.
  • Some users might find that ZIWO lacks specific integrations with their existing software ecosystem, prompting them to explore options that better align with their current technology stack.
  • A desire for enhanced customer support or training resources can lead users to consider alternatives, particularly if they feel ZIWO's support does not meet their expectations or needs.

Speakeasy

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Speakeasy has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do ZIWO and Speakeasy Compare on Features?

Total Features

11 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare ZIWO and Speakeasy on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $109
      • $5.99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ZIWO pricing
      Speakeasy pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      ZIWO User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      28

      4

      1

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with praise for usability and call tracking, tempered by concerns about occasional technical issues and voice quality.

      What buyers like

      • Ease of use
      • Call tracking and recording
      • Integration with CRMs

      Common complaints

      • System freezes and logout issues
      • Voice quality inconsistencies

      What buyers like

      • Lightweight screensharing
      • Efficient team collaboration
      • Clearer chats

      Common complaints

      • Limited features
      • No advanced analytics
      • Basic integrations

      Pros and Cons

      • Automated detection of phone number country codes

      • Excellent call tracking and recording capabilities

      • User-friendly interface with easy navigation

      • Occasional system freezes causing delays

      • Automatic logout after page refresh

      • Lightweight design enhances user experience

      • Effective for both internal and external communication

      • Screensharing feature boosts collaboration

      • Limited advanced features compared to competitors

      • No analytics or reporting tools

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      5 Videos

      No videos available.

      Top Alternatives to ZIWO and Speakeasy in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ZIWO or Speakeasy?
      ZIWO edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ZIWO and Speakeasy offer a free trial?
      ZIWO offers a free trial. Speakeasy does not.
      What is the starting price of ZIWO vs Speakeasy?
      ZIWO starts at $109 /User/Month. Speakeasy starts at $5.99 /Month.
      What are the top alternatives to ZIWO?
      Top alternatives to ZIWO include Nextiva, TalkDesk, Calabrio One, CallTools, uContact.
      What are the top alternatives to Speakeasy?
      Top alternatives to Speakeasy include uShare.to, Output Messenger, Trillian, Dialog, Office Chat.

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