Trillian Review: Is It The Right Business Instant Messaging Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
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Starts from $3.33 / Month when Billed Yearly, also offers free forever plan
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ProtoCallTrusted by many companies including SOR
Overview
Pricing
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Trillian?
Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to communicate with them regardless of their location, AIM or ICQ account, online status, or time zone. With its powerful remote synchronization feature, Trillian makes sure users' address book is up-to-date on all computers.
Pricing
Starts from $3.33 / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Trillian Screenshots
Trillian was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Trillian
- Team types
- Large Enterprises, Medium Business
Why teams choose Trillian
Integration of messaging and email simplifies communication.
Remote synchronization keeps contacts updated.
User-friendly interface encourages adoption.
Is Trillian right for you?
What buyers should know before shortlisting Trillian
Trillian integrates messaging and email into a single platform, making it easy for users to manage communications. However, it may not offer the advanced features some businesses require.
Trillian pros and cons
- Trillian pros
Integration of messaging and email simplifies communication.
Remote synchronization keeps contacts updated.
User-friendly interface encourages adoption.
- Trillian cons
Limited advanced features may not satisfy all needs.
Basic security options may be a concern.
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Try the free plan and upgrade when ready.
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Compare Trillian side-by-side with top Business Instant Messaging Software alternatives.
What is the pricing of Trillian?
Trillian Pricing Plans
Individual Free
1 user
Free Windows, Mac, and Linux desktop clients
Free iOS and Android mobile clients
Optionally chat right in the web browser
Send messages, images, and files
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Individual Pro
1 user
All of the features from Individual Free
Access chat history from any device
Nag-free messaging experience
Themes and accent colors
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Business
5 user minimum
All of the features from Individual Pro
Centralized user administration
Control over employee contact lists
Public, browseable group chats
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Enterprise
5 user minimum
All of the features from Business
Optional on-premises Trillian Server deployment
Enables HIPAA compliance
Advanced user device security policies and 2FA
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Trillian reviews and ratings
What buyers like
- Integrated messaging and email
- Remote synchronization
- User-friendly interface
Common complaints
- Limited advanced features
- Basic security options
- No task management
What users are saying
TR
Terry R
11/25/23
"A great alternative to WhatsApp and Microsoft Teams"
What do you like best about Trillian? I have used Trillian for a while and like the way I can have it on multiple devices with the option to receive, ...
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SP
Sandra P
10/16/23
"good"
What do you like best about Trillian? I like that it is very fast and efficient to communicate from one person to another. What do you dislike about ...
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AU
Anonymous User
08/15/23
"Unified Communication Platform"
What do you like best about Trillian? Back in the days when push messaging didnt exist Trillian is the platform that best served my needs and the fact ...
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AU
Anonymous User
08/15/23
"Unified Communication Platform"
What do you like best about Trillian? Back in the days when push messaging didnt exist Trillian is the platform that best served my needs and the fact ...
Read more
AU
Anonymous User
03/05/23
"I'm extremely happy that Trillian exists."
What do you like best about Trillian? The support staff is quick to respond to my needs. What do you dislike about Trillian?
CG
Chris G
02/23/23
"Straightforward IM Solution"
What do you like best about Trillian? Very easy to use. Very reliable. Robust set of tools. What do you dislike about Trillian?
Trillian security and data handling
Key compliance certifications and security features for IT and security teams evaluating Trillian.
Certifications
Developer & data
Alternatives to Trillian
Trillian Customers
SOR
New Pig
ProtoCall
Trillian Support Options
Frequently Asked Questions About Trillian
Common questions buyers ask before choosing Trillian.
Buyers commonly note the following limitations of Trillian: Limited advanced features may not satisfy all needs.; Basic security options may be a concern.; No task management capabilities..
Some top alternatives to Trillian includes Google Chat, HCL Sametime, Output Messenger, Dialog and Brosix.
Trillian offers Freemium, Subscription, Quotation Based pricing models
The starting price of Trillian is $3.33/Month when Billed Yearly
Ready to try it?
Get started with Trillian
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].