Which is better, Zendesk Sunshine or eZnet CRM?

Zendesk Sunshine edges out eZnet CRM based on user ratings across 22 reviews. That said, the best pick depends on your workflow — eZnet CRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Zendesk Sunshine and eZnet CRM?

Key differences between Zendesk Sunshine and eZnet CRM include pricing (Zendesk Sunshine starts at $19 vs eZnet CRM at $10). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Zendesk Sunshine and eZnet CRM offer a Free trial?

Yes, both Zendesk Sunshine and eZnet CRM offer a Free Trial.

Who are the typical users of Zendesk Sunshine?

Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business, Small Business.

Who are the typical users of eZnet CRM?

eZnet CRM is designed for Individuals, Large Enterprises, Medium Business, Small Business.

What is the starting price of Zendesk Sunshine and eZnet CRM?

Pricing for Zendesk Sunshine starts at $19/User/Month, whereas eZnet CRM starts at $10/User/Month.

What are the best alternatives to Zendesk Sunshine?

Some top alternatives to Zendesk Sunshine include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

What are the best alternatives to eZnet CRM?

Some top alternatives to eZnet CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

Zendesk Sunshine vs eZnet CRM vs Bigin by Zoho CRM Comparison

Last updated: May 19, 2026

Zendesk Sunshine

4.2(22 reviews)

Starting at $19 /User/Month

Free Trial
Individuals
Large Enterprises

Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your sales teams. And, with the abili…

View Pricing Read Reviews

eZnet CRM

4.0(1 reviews)

Starting at $10 /User/Month

Free Trial
Individuals
Large Enterprises

eZnet CRM Software has all the functionality of a large, enterprise level CRM software, but it is specifically designed for the small business. It is easy to use, and extremely affordable and flexible. eZnet CRM is a sca…

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Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

View Pricing Read Reviews

Zendesk Sunshine leads on user satisfaction with a 4.2-star rating across 22 reviews.

Zendesk Sunshine vs eZnet CRM vs Bigin by Zoho CRM — at a glance

Feature	Zendesk Sunshine	eZnet CRM	Bigin by Zoho CRM
Rating	4.2 / 5	4.0 / 5	4.6 / 5
Reviews	22	1	294
Starting price	$19 /User/Month	$10 /User/Month	$7 /User/Month
Free trial	Yes	Yes	Yes
Free version	No	No	No
Best for	Individuals, Large Enterprises, Medium Business	Individuals, Large Enterprises, Medium Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available	Available
Support modes	24/7 (Live rep), Online	Online	Business Hours, Online
Certifications	SOC 2	—	—
Data residency	Global	Global	Global

Key differences between Zendesk Sunshine and eZnet CRM

Pricing: Zendesk Sunshine starts at $19 /User/Month, while eZnet CRM starts at $10 /User/Month.
User satisfaction: Zendesk Sunshine scores higher with a 4.2-star average.
Deployment: Zendesk Sunshine supports SaaS/Web/Cloud; eZnet CRM supports SaaS/Web/Cloud, Mobile - Android.

Compare Zendesk Sunshine vs eZnet CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Zendesk Sunshine (53) Talk to an expert Talk to an expert	eZnet CRM (5) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Zendesk Sunshine

Best for

Individuals, Large Enterprises, Medium Business

eZnet CRM

Best for

Individuals, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Zendesk Sunshine typically suits Individuals and Large Enterprises. eZnet CRM tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More about Zendesk Sunshine	eZnet CRM Software has all the functionality of a large, enterprise level CRM software, but it is specifically designed for the small business. It is easy to use, and extremely affordable ... Read More about eZnet CRM	Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $19	Starts from $10	Starts from $7 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial	Get Free Trial
SpotScore What's this? ↗	7.9/10	8.3/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.2 (22)	4 (1)	4.57 (294)
	Get pricing help	Get pricing help	Visit website

Software Demo

Demo		eZnet CRM has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

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How do Zendesk Sunshine, eZnet CRM and Bigin by Zoho CRM Compare on Features?

Total Features	4 Features	9 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Zendesk Sunshine, eZnet CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$19	$10	$7 , Billed Yearly
Pricing Plans	Not Available	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	✗ No
Data Residency	🌐 Global	🌐 Global

Zendesk Sunshine vs eZnet CRM User Reviews & Rating Comparison

User Ratings	4.2 (based on 22 reviews)	4 (based on 1 reviews)	4.57 (based on 294 reviews)
Rating Distribution	30 13 9 0 1	0 5 0 0 0	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 53 reviews, with strong overall satisfaction. What buyers like Interface requires little to no training for basic usage. Consolidates customer tickets, chats, and emails in one system. Open APIs allow integrations and customizations for tailored customer experiences. Common complaints Advanced features and configuration can be daunting for new users without training. Transaction-related data handling is limited and needs improvement. Integration setups can be expensive, raising overall adoption costs for some workflows.	Buyer sentiment Buyer sentiment is positive across 5 reviews, with strong overall satisfaction. What buyers like Affordable pricing User-friendly design Scalable for small businesses Common complaints Limited advanced features Not suitable for large enterprises Customization options may be basic	Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like Simple design with a short learning curve — accessible for non-technical users. Pricing targets startups and small businesses with core CRM features at low cost. Pipeline management and workflow automation reduce manual steps in sales processes. Common complaints Limited integrations with social media apps and LinkedIn or Facebook ad platforms. Lacks advanced features needed by larger enterprises or complex workflows. Customer support availability is inconsistent, affecting issue resolution during critical moments.
Pros and Cons	User-friendly customization tools streamline setup. Robust self-service options enhance customer satisfaction. Secure architecture ensures data protection. May require training for effective use. Pricing can escalate with added features.	Affordable pricing makes it accessible for startups. Easy to use, reducing training time. Scalable to grow with the business. Limited features for larger teams. Customization may not meet all needs.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	MCM ASG Technologies MakeSpace	No Customers information available.	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	2 Screenshots	6 Screenshots
Videos	3 Videos	No videos available.

Alternatives

Alternatives	Bigin by Zoho CRM 4.57 ClickUp 4.4 Zoho CRM 4.07	Bigin by Zoho CRM 4.57 ClickUp 4.4 Zoho CRM 4.07	ClickUp 4.4 Zoho CRM 4.07 Freshsales 4.67

Frequently asked questions

Which is better, Zendesk Sunshine or eZnet CRM?: Zendesk Sunshine edges out the other on user ratings (4.2 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Zendesk Sunshine and eZnet CRM offer a free trial?: Yes, both Zendesk Sunshine and eZnet CRM offer a free trial.
What is the starting price of Zendesk Sunshine vs eZnet CRM?: Zendesk Sunshine starts at $19 /User/Month. eZnet CRM starts at $10 /User/Month.
What are the top alternatives to Zendesk Sunshine?: Top alternatives to Zendesk Sunshine include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
What are the top alternatives to eZnet CRM?: Top alternatives to eZnet CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

Zendesk Sunshine vs eZnet CRM vs Bigin by Zoho CRM Comparison

Zendesk Sunshine

eZnet CRM

Bigin by Zoho CRM

Zendesk Sunshine vs eZnet CRM vs Bigin by Zoho CRM — at a glance

Key differences between Zendesk Sunshine and eZnet CRM

Compare Zendesk Sunshine vs eZnet CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Zendesk Sunshine

eZnet CRM

Download this Zendesk Sunshine vs eZnet CRM vs Bigin by Zoho CRM comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

SpotScore

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do Zendesk Sunshine, eZnet CRM and Bigin by Zoho CRM Compare on Features?

Compare Zendesk Sunshine, eZnet CRM and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Zendesk Sunshine vs eZnet CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions