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Compare Zendesk Sunshine vs CloudCC CRM vs Salesforce Sales Cloud vs Thryv

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Overview

Description

Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More

CloudCC is a cloud based Customer Relationship Management (CRM) Software that takes care of day to day customer experience management. It's easy-to-use interface saves time, effort and ... Read More

Entry Level Pricing
  • Starts from $19
  • Starts from $5 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

7.9/10

8.5/10

User Ratings

4.2

(22)
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Software Demo

Demo

Features

Total Features

4 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19
          • $5 , Billed Yearly
          Pricing Plans
          • Not Available
          • Professional

            • iPhone and Android Apps

            • CCChat

            • Appointments

            Show more +

          • Enterprise

            • iPhone and Android Apps

            • CCChat

            • Appointments

            Show more +

          • Unlimited

            • iPhone and Android Apps

            • CCChat

            • Appointments

            Show more +

          Pricing Pagezendesk-sunshine pricingcloudcc-crm pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          30

          Very Good

          13

          Good

          9

          Poor

          0

          Terible

          1

          Excellent

          1

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zendesk Sunshine has garnered significant praise over the past year for its ease of use, flexibility, and robust capabilities. Users consistently highlight its intuitive interface, which ...Read more

          CloudCC is a cloud-based CRM software designed to streamline customer experience management. Its user-friendly interface saves businesses time and resources by simplifying daily tasks. The ...Read more

          Pros and Cons
          • Intuitive and user-friendly interface, requiring little to no training for basic usage.

          • Seamless organization and management of customer tickets, chats, and emails in one system.

          • Provides flexible architecture with open APIs, enabling smooth integrations and customizations for innovative customer experiences.

          • Efficient omnichannel support allows integration with third-party chatbot platforms and various communication tools across multiple social channels.

          • Advanced features and configuration can feel daunting to new users without prior experience or adequate training.

          • Limited sophistication in transaction-related data handling, requiring improvements for better usability.

          • Being cloud-based, CloudCC allows easy access from anywhere, enhancing remote collaboration.

          • The intuitive interface simplifies daily CRM tasks, saving time and effort for users.

          • The integrated bug-tracking feature ensures no customer tickets are overlooked, promoting better customer service

          • One-click access to notifications, tasks, and notes keeps users connected and informed in real time.

          • Analytics and reporting features may not be as advanced as other CRM solutions.

          • Integrating with third-party tools could be challenging for some businesses.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          MCM

          MCM

          ASG Technologies

          ASG Technologies

          MakeSpace

          MakeSpace

          No Customers information available.

          Media and Screenshots

          Screenshots
          Custom Objects

          2 Screenshots

          CloudCC CRM screenshot

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Sunshine and CloudCC CRM offer a Free Trial.

          Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          CloudCC CRM is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Sunshine Starts at $19/User/Month whereas for CloudCC CRM Starts at $5/User/Month when Billed Yearly.

          Some top alternatives to Zendesk Sunshine includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, eZnet CRM, Keap, SalesCRM, CloudCC CRM, Freshdesk, CRMdesk and Custerem.

          Some top alternatives to CloudCC CRM includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Salesforce, SimpleCRM, CRM.me, Efficy CRM, 1CRM, Second CRM, webCRM, DigitalCRM.com, LOGICRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].