Zendesk Chat vs Tiledesk vs ZoomInfo Chat Comparison
Zendesk Chat
Starting at $19 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their que…
Tiledesk
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Zendesk Chat vs Tiledesk vs ZoomInfo Chat — at a glance
| Feature | Zendesk Chat | Tiledesk | ZoomInfo Chat |
|---|---|---|---|
| Rating | — | — | — |
| Reviews | — | — | — |
| Starting price | $19 /User/Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | 1+ apps | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | Online | Business Hours, Online |
| Certifications | — | — | SOC 2 |
| Data residency | Global | Global | US |
Key differences between Zendesk Chat and Tiledesk
- Pricing: Zendesk Chat starts at $19 /User/Month. Tiledesk pricing is not publicly listed.
- Target audience: Zendesk Chat is built for Freelancers / Consultants and Large Enterprises, while Tiledesk targets Large Enterprises and Medium Business.
- Deployment: Zendesk Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Tiledesk supports SaaS/Web/Cloud.
Compare Zendesk Chat vs Tiledesk vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Zendesk Chat typically suits Freelancers / Consultants and Large Enterprises. Tiledesk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More about Zendesk Chat | Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them ... Read More about Tiledesk | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.0/10 | 7.7/10 | 8.2/10 |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Zendesk Chat, Tiledesk and ZoomInfo Chat Compare on Features?
Total Features | 9 Features | 121 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Zendesk Chat, Tiledesk and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🌐 Global |
Zendesk Chat vs Tiledesk User Reviews & Rating Comparison
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers | No Customers information available. |  Allianz Insurance | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots |  4 Screenshots |
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Videos |  4 Videos |  4 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zendesk Chat or Tiledesk?
- Zendesk Chat and Tiledesk are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Live Chat Software needs.
- Do Zendesk Chat and Tiledesk offer a free trial?
- Yes, both Zendesk Chat and Tiledesk offer a free trial.
- What is the starting price of Zendesk Chat vs Tiledesk?
- Zendesk Chat starts at $19 /User/Month. Tiledesk starts at Contact for pricing.
- What are the top alternatives to Zendesk Chat?
- Top alternatives to Zendesk Chat include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom.
- What are the top alternatives to Tiledesk?
- Top alternatives to Tiledesk include ZoomInfo Chat, LiveAgent, ChatBot, LiveChat, Crisp.