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Compare Zendesk Chat vs 360dialog

Zendesk Chat - Live Chat Software
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360dialog - Conversational Marketing Software
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Overview

Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More

None

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.0/10

Not Available

User Ratings
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Software Demo

Demo

Features

Total Features

9 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $19 , Billed Yearly
        • Not Available
        Pricing Plans
        • Sell Team

          • Email integration

          • Up to 3 paid users

          • 1 custom sales pipeline

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        • Sell professional

          • Email integration

          • Unlimited paid users

          • 1 custom sales pipeline

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        • Sell Enterprise

          • Email integration

          • Unlimited paid users

          • 2 sales pipelines

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        • Browse all pricing plans
        • Not Available
        Pricing Pagezendesk-chat pricing360dialog pricing

        Other Details

        Organization Types supported
        • Individuals
        • Small Business
        • Large Enterprises
        • Medium Business
        • Freelancers
        • Individuals
        • Small Business
        • Large Enterprises
        • Medium Business
        • Freelancers
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        20

        Very Good

        1

        Good

        1

        Poor

        0

        Terible

        7

        Expert's Review generated by AI

        Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Integrates well with other Zendesk products for seamless customer support management.

        • Easy to use interface, allowing for efficient communication and chat management.

        • Real-time connection and communication with customers, facilitating prompt issue resolution.

        • Provides a range of useful features like chat hours, notifications, triggers, and automations.

        • Some challenges with integration, especially when accessing CRM software behind firewalls.

        • Lack of advanced capabilities like screen sharing for both agents and customers.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        5 Screenshots

        No screenshots available.

        Videos
        video-0

        4 Videos

        video-0

        1 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Zendesk Chat and 360dialog offer a Free Trial.

        Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        360dialog is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Zendesk Chat begins at $19/User/Month when Billed Yearly, while pricing details for 360dialog are unavailable.

        Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

        Some top alternatives to 360dialog includes MessageDesk, Drift, Drift Email, ChatFunnels, Bonzo, Twilio Flex, Convin, Messenger Communication Platform, DialogTab and Conversocial.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].