xMatters vs Rootly vs AreYouSafe? Comparison
xMatters
Starting at $16 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize actions, and uncover meaningful opp…
Rootly
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, automatically involving all relevant team…
AreYouSafe?
Starting at Contact for pricing
- Large Enterprises
- Medium Business
"Introducing AreYouSafe? - your go-to crisis management bot, designed to help safety admins and HR teams ensure a safe work environment. This innovative product allows for real-time updates and personalized incident mana…
xMatters leads on user satisfaction with a 4.4-star rating across 897 reviews.
xMatters vs Rootly vs AreYouSafe? — at a glance
| Feature | xMatters | Rootly | AreYouSafe? |
|---|---|---|---|
| Rating | 4.4 / 5 | — | — |
| Reviews | 897 | — | — |
| Starting price | $16 /User/Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Online |
| Certifications | SOC 2, GDPR, ISO 27001 | SOC 2, GDPR | — |
| Data residency | Global | US | US |
Key differences between xMatters and Rootly
- Pricing: xMatters starts at $16 /User/Month. Rootly pricing is not publicly listed.
- Free trial: xMatters offers a free trial; Rootly does not.
- Deployment: xMatters supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Rootly supports SaaS/Web/Cloud.
Compare xMatters vs Rootly vs AreYouSafe? — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for IT teams needing automated, integrated incident management workflows.
- You require automated workflows and alerts to improve incident response times.
- Your organization needs multiple integration options with existing IT systems.
- You want diverse alerting channels to ensure critical information delivery.
- You need highly customizable individual alert preferences, such as alert sounds.
- You prefer simple, minimal alerting without complex workflow automation.
Best for Slack-integrated, automated incident response with customizable workflows.
- You need seamless PagerDuty and Slack integration for incident alerts.
- Your team requires automated, rapid involvement of relevant responders.
- You want flexible, customizable incident management workflows within Slack.
- Your organization does not use Slack or PagerDuty tools.
- You prefer simple alerting without complex workflow configurations.
Large Enterprises, Medium Business, Small Business
xMatters: Best for IT teams needing automated, integrated incident management workflows. Rootly: Best for Slack-integrated, automated incident response with customizable workflows.
Description | xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More about xMatters | Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, ... Read More about Rootly | "Introducing AreYouSafe? - your go-to crisis management bot, designed to help safety admins and HR teams ensure a safe work environment. This innovative product allows for real-time updates ... Read More about AreYouSafe? |
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Spotsaas ScoreWhat's this? ↗ | 9.4/10 | 8.3/10 | 7.1/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Medium BusinessLarge Enterprises | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |  Rootly has not given any software demo yet If you're the owner of this profile, add your demo.Contact us | AreYouSafe? has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Step 1 of 4
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How do xMatters, Rootly and AreYouSafe? Compare on Features?
Total Features | 9 Features | 8 Features | 4 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare xMatters, Rootly and AreYouSafe? on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  |  | Pricing information not available |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | — |
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GDPR | ✓ Yes | ✓ Yes | — |
ISO 27001 | ✓ Yes | — | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | — |
Audit Logs | ✓ Yes | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US | 🇺🇸 US |
xMatters vs Rootly User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally find xMatters reliable and efficient for incident management, praising its integrations and alerting capabilities while noting some usability and customization limitations. What buyers like
Common complaints
| Buyer sentiment Insufficient user reviews available to determine overall sentiment. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Accenture  Viasat  Principal | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. | No screenshots available. |
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Videos |  3 Videos | No videos available. | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, xMatters or Rootly?
- xMatters edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do xMatters and Rootly offer a free trial?
- xMatters offers a free trial. Rootly does not.
- What is the starting price of xMatters vs Rootly?
- xMatters starts at $16 /User/Month. Rootly starts at Contact for pricing.
- What are the top alternatives to xMatters?
- Top alternatives to xMatters include Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps.
- What are the top alternatives to Rootly?
- Top alternatives to Rootly include Freshservice, PagerDuty, Amixr, AlertOps, Spike.sh.