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webCRM vs Dex vs Bigin by Zoho CRM Comparison

Last updated:

webCRM

4.1(79 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built to be flexible and scalable, a…

Dex

Starting at $12 /Month

  • Large Enterprises
  • Medium Business

Dex is an indispensable CRM platform that helps users build strong relationships and facilitates consistent communication with their contacts. Its functions, such as notifications and reminders, help users stay in touch…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

webCRM leads on user satisfaction with a 4.1-star rating across 79 reviews.

webCRM vs Dex vs Bigin by Zoho CRM — at a glance

FeaturewebCRMDexBigin by Zoho CRM
Rating4.1 / 54.3 / 5
Reviews79119
Starting priceContact for pricing$12 /Month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSGlobal

Key differences between webCRM and Dex

  • Pricing: Dex starts at $12 /Month. webCRM pricing is not publicly listed.
  • Free trial: webCRM offers a free trial; Dex does not.
  • Deployment: webCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Dex supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare webCRM vs Dex vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

webCRM - CRM Software
Talk to an expert
Talk to an expert
Dex - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

webCRM

Best for

Large Enterprises, Medium Business, Small Business

Dex

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

webCRM typically suits Large Enterprises and Medium Business. Dex tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built ... Read More about webCRM

Dex is an indispensable CRM platform that helps users build strong relationships and facilitates consistent communication with their contacts. Its functions, such as notifications and ... Read More about Dex

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $12
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.4/10

7.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.1

(79)
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Software Demo

Demo

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How do webCRM, Dex and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

11 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare webCRM, Dex and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $12
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        webCRM pricing
        Dex pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        webCRM vs Dex User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        20

        0

        0

        0

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 20 reviews, with strong overall satisfaction.

        What buyers like

        • Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup.
        • Intuitive and user-friendly interface, making it accessible for both beginners and seasoned users.
        • Flexible and adaptable for a variety of business needs, including lead generation, client databases, and large-scale projects.

        Common complaints

        • Some users mention a learning curve for fully understanding and leveraging the advanced customization options.
        • Requires sufficient input and effort from the user to derive maximum value, which might be challenging for smaller teams or companies.
        • May not adapt precisely to every organization's unique workflow, as expected with highly customizable CRM solutions.

        What buyers like

        • Strong relationship management
        • Custom fields for organization
        • Automated reminders

        Common complaints

        • Limited advanced analytics
        • No mobile app
        • Basic reporting features

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Offers extensive customization to fit unique business needs.

        • Scalable for growing organizations.

        • Affordable pricing structure compared to competitors.

        • Initial setup may require technical expertise.

        • User interface can be complex for new users.

        • Excellent for maintaining contact relationships

        • Customizable fields enhance organization

        • Automated reminders ensure timely follow-ups

        • May lack advanced features for larger teams

        • Limited integrations with other tools

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Axios

        Axios

        TechCrunch

        TechCrunch

        Combinator

        Combinator

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, webCRM or Dex?
        webCRM edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do webCRM and Dex offer a free trial?
        webCRM offers a free trial. Dex does not.
        What is the starting price of webCRM vs Dex?
        webCRM starts at Contact for pricing. Dex starts at $12 /Month.
        What are the top alternatives to webCRM?
        Top alternatives to webCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
        What are the top alternatives to Dex?
        Top alternatives to Dex include Bigin by Zoho CRM, ClickUp, Zoho CRM, Interface 365, Thryv.

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