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WATI vs SyncMate vs Bigin by Zoho CRM Comparison

Last updated:

WATI

Starting at $40 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a hosted CRM solution. It has feature…

SyncMate

Starting at $8.00 per month

  • Free Trial
  • Large Enterprises
  • Small Business

SyncMate ensures that professionals can remain in touch with their clients without compromising effectiveness or convenience. Users can enjoy the convenience of WhatsApp and the sophistication of Hubspot without ever nee…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

WATI vs SyncMate vs Bigin by Zoho CRM — at a glance

FeatureWATISyncMateBigin by Zoho CRM
Rating4.3 / 5
Reviews119
Starting price$40 /Month$8.00 per month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Small Business, Medium BusinessSmall Business
CategoryChatbots SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSBrowser Based (Cloud)SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between WATI and SyncMate

  • Pricing: WATI starts at $40 /Month, while SyncMate starts at $8.00 per month.
  • Target audience: WATI is built for Individuals and Large Enterprises, while SyncMate targets Large Enterprises and Small Business.
  • Deployment: WATI supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SyncMate supports Browser Based (Cloud).

Compare WATI vs SyncMate vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Chatbots Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

WATI - Chatbots Software
Talk to an expert
Talk to an expert
SyncMate
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

WATI

Best for

Individuals, Large Enterprises, Medium Business

SyncMate

Best for

Large Enterprises, Small Business, Medium Business

Bigin by Zoho CRM

Best for

Small Business

WATI typically suits Individuals and Large Enterprises. SyncMate tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a ... Read More about WATI

SyncMate ensures that professionals can remain in touch with their clients without compromising effectiveness or convenience. Users can enjoy the convenience of WhatsApp and the ... Read More about SyncMate

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $40 , Billed Yearly
  • Starts from $8.00 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

Not Available

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

SyncMate has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do WATI, SyncMate and Bigin by Zoho CRM Compare on Features?

Total Features

0 Features

7 Features

10 Features

Unique Features

No features

No unique features

No unique features

Get Quote
Get Quote

Compare WATI, SyncMate and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $40 , Billed Yearly
        • $8.00 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Premium

          • Contact management

          • Broadcast Messages

          • chatbot Builder

          Show more +

        • Starter

          $10.00

          per month

          • Single user

          • Unlimited Contacts

          • Unlimited Deals

          Show more +

        • Basic

          $25.00

          per month

          • Maximum 5 users

          • Unlimited Contacts

          • Unlimited Deals

          Show more +

        • Premium

          $45.00

          per month

          • Maximum 30 users

          • Unlimited Contact

          • Unlimited Deals

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        WATI pricing
        SyncMate pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        WATI vs SyncMate User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        1

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Cloud-based solution
        • Increases sales productivity
        • Secure and reliable

        Common complaints

        • Limited customization options
        • May lack advanced features
        • Pricing may not suit all budgets

        What buyers like

        • Syncs multiple platforms
        • User-friendly
        • Convenient communication

        Common complaints

        • Limited to HubSpot integration
        • May require setup
        • Not suitable for non-HubSpot users

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • WATI's cloud-based nature ensures accessibility from anywhere.

        • The platform's focus on productivity helps sales teams prioritize effectively.

        • Its user-friendly interface allows for quick adoption by new users.

        • Customization options are limited compared to competitors.

        • Advanced features may be lacking for larger teams.

        • Seamless integration with WhatsApp enhances communication.

        • User-friendly interface simplifies client management.

        • Cross-device access ensures convenience for users.

        • Limited to HubSpot users only.

        • May require initial setup for syncing.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Chats

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, WATI or SyncMate?
        WATI and SyncMate are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do WATI and SyncMate offer a free trial?
        Yes, both WATI and SyncMate offer a free trial.
        What is the starting price of WATI vs SyncMate?
        WATI starts at $40 /Month. SyncMate starts at $8.00 per month.
        What are the top alternatives to WATI?
        Top alternatives to WATI include Alterra, BusinessOnBot, 360dialog, Hilos, Gallabox.
        What are the top alternatives to SyncMate?
        Top alternatives to SyncMate include Bigin by Zoho CRM, WATI, BusinessOnBot, HubSpot Service Hub, SyncApps.

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