spotsaas-logo
Get Listed

Vision Helpdesk vs Zendesk Support vs LiveAgent vs Zoho Desk - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Entry Level Pricing

  • Starts from $12 , Billed Yearly
  • Starts from $19 , yearly
  • Starts from $15

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

9.4/10

9.2/10

9.8/10

User Ratings

Get Quote
Get Quote

Software Demo

Demo

How do Vision Helpdesk, Zendesk Support, LiveAgent and Zoho Desk Compare on Features?

Total Features

16 Features

29 Features

25 Features

Unique Features

        Get Quote
        Get Quote

        What Do Vision Helpdesk, Zendesk Support, LiveAgent and Zoho Desk Cost?

        Pricing Option

              Starting From

              • $12 , Billed Yearly
              • $19 , yearly
              • $15

              Pricing Plans

              • Starter Help Desk

                • $8 per Agent per Month billed Yearly

                • $10 per Agent per Month billed Monthly

                • $200 per Agent

                Show more +

              • Pro Help Desk

                • Location : USA / UK / EU / IN

                • Free support and software updates

                • $16 per Agent per Month billed Yearly

                Show more +

              • Satellite Help Desk

                • Location : USA / UK / EU / IN

                • Free support and software updates

                • $20 per Agent per Month billed Yearly

                Show more +

              • Browse all pricing plans
              • Support Team

                $25

                /user/month

                • Ticketing system

                • Email

                • Contact form and Web Widget

                Show more +

              • Suite Team

                $69

                /user/month

                • Support Team; plus

                • AI agents

                • Customer and internal knowledge base

                Show more +

              • Suite Professional

                $149

                /user/month

                • Suite Team plus

                • Live and custom analytics

                • Skills-based routing

                Show more +

              • Browse all pricing plans
              • Not Available

              Pricing Page

              vision-helpdesk pricingzendesk-support pricingliveagent pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
              Get Quote
              Get Quote

              Vision Helpdesk vs Zendesk Support vs LiveAgent User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              92

              Very Good

              10

              Good

              0

              Poor

              1

              Terible

              0

              Excellent

              1493

              Very Good

              214

              Good

              31

              Poor

              7

              Terible

              12

              Excellent

              682

              Very Good

              173

              Good

              13

              Poor

              1

              Terible

              1

              Expert's Review generated by AI

              No Expert ai Review available for the product

              Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

              No Expert ai Review available for the product

              Pros and Cons

              Pros and Cons of Vision Helpdesk

              Pros and Cons of Zendesk Support

              • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

              • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

              • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

              • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

              • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

              Pros and Cons of LiveAgent

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              List of Customers

              Customers

              Quickheal

              Quickheal

              ecophos

              ecophos

              Healthpointe Solutions

              Healthpointe Solutions

              Uber

              Uber

              Siemens

              Siemens

              Shopify

              Shopify

              LiveAgent_customers_0

              LiveAgent_customers_0

              LiveAgent_customers_1

              LiveAgent_customers_1

              LiveAgent_customers_2

              LiveAgent_customers_2

              Media and Screenshots

              Screenshots

              Incidents screenshot

              2 Screenshots

              Zendesk

              5 Screenshots

              Inside of Tickets

              14 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              2 Videos

              video-0

              5 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Vision Helpdesk and Zendesk Support offer a Free Trial.

              Vision Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for Vision Helpdesk Starts at $12/User/Month when Billed Yearly whereas for Zendesk Support Starts at $19/user/month when yearly.

              Some top alternatives to Vision Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Kayako, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, eStreamDesk, BoldDesk and Scopedesk.

              Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

              Connecting Smart Buyers with Leading Sellers

              Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed