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VIENNA Advantage vs Odoo CRM vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

VIENNA Advantage

4.7(20 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

VIENNA Advantage is an ERP and CRM suite that combines document management, financial automation, and accounting tools in a single platform. It includes an Application Development Framework for building custom business a…

Odoo CRM

4.2(109 reviews)

Starting at $7.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact record…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

VIENNA Advantage leads on user satisfaction with a 4.7-star rating across 20 reviews.

VIENNA Advantage vs Odoo CRM vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureVIENNA AdvantageOdoo CRMBigin by Zoho CRMCreatio CRM
Rating4.7 / 54.2 / 54.6 / 5
Reviews20109243
Starting priceContact for pricing$7.25 /Month$7 /User/Month$40 /user/month
Free trial No Yes Yes No
Free version No No No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryERP SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, OnlineOnline
CertificationsGDPRSOC 2SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobalGlobalUnited States, United Kingdom, Australia, European Union

Key differences between VIENNA Advantage and Odoo CRM

  • Pricing: Odoo CRM starts at $7.25 /Month. VIENNA Advantage pricing is not publicly listed.
  • Free trial: Odoo CRM offers a free trial; VIENNA Advantage does not.
  • Target audience: VIENNA Advantage is built for Individuals and Freelancers / Consultants, while Odoo CRM targets Large Enterprises and Medium Business.
  • User satisfaction: VIENNA Advantage scores higher with a 4.7-star average.
  • Deployment: VIENNA Advantage supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Odoo CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare VIENNA Advantage vs Odoo CRM vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most ERP Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

VIENNA Advantage - ERP Software
Talk to an expert
Talk to an expert
Odoo CRM - CRM Software
Talk to an expert
Talk to an expert

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Biggest differences

Start here before you go deeper into features.

VIENNA Advantage

Highly customizable ERP ideal for medium to large enterprises with development needs.

Choose if
  • You need an ERP with integrated BI, reporting, and workflow management.
  • Your team includes IT or project managers who can leverage the app development framework.
  • You want an open-source platform enabling extensive customization and cost efficiency.
Consider alternatives if
  • You are a small business or lack coding expertise among users.
  • You require a broad third-party app marketplace and extensive pre-built integrations.

Odoo CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

VIENNA Advantage typically suits Individuals and Freelancers / Consultants. Odoo CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

VIENNA Advantage is an ERP and CRM suite that combines document management, financial automation, and accounting tools in a single platform. It includes an Application Development Framework ... Read More about VIENNA Advantage

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help ... Read More about Odoo CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Not Available
  • Starts from $7.25 , Billed Yearly
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.0/10

9.0/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.7

(20)

4.15

(109)

Best Company Size

50-500 employeesMedium to Large Enterprises
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

VIENNA Advantage

  • Flexible Customization: VIENNA Advantage lets your organization modify the software to meet unique business needs. You can adjust workflows, dashboards, and reports to match your operational goals.
  • Cost Efficiency: By using an open-source model, we help you significantly reduce licensing costs. Many of our users have experienced savings that can be reinvested into other key areas of their operations.
  • User-Friendly Interface: The intuitive interface lets your team adopt the system quickly without extensive training. This improves productivity and reduces downtime during implementation.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

VIENNA Advantage

  • 50-500 employees.
  • Industries: SaaS, Consulting, Fintech, Supply Chain Management, Manufacturing.
  • Job Titles: IT Managers, Project Managers, Business Analysts, Software Developers, Operations Managers.

Odoo CRM

No best-fit guidance available yet.

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

VIENNA Advantage

  • Pricing and licensing costs exceed budgets for cost-conscious organizations seeking core functionality without premium fees
  • Missing industry-specific features forces teams with specialized workflows to evaluate competitors with vertical-focused toolsets
  • Interface complexity and navigation issues drive users to platforms with simpler, more direct workflows

Odoo CRM

No alternatives guidance available yet.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

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How do VIENNA Advantage, Odoo CRM, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

12 Features

9 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare VIENNA Advantage, Odoo CRM, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • Not Available
          • $7.25 , Billed Yearly
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Not Available
          • One App

            • Get the insights to make smarter decisions

            • Design custom dashboards

            • Real-time reports and flow charts

            Show more +

          • Standard

            • Sales

            • Marketing

            • Sign

            Show more +

          • Custom

            • Sales

            • Marketing

            • Sign

            Show more +

          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          Pricing information not available

          Odoo CRM pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No

          GDPR

          ✓ Yes

          ISO 27001

          Single Sign-On (SSO)

          ✓ Yes

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global

          VIENNA Advantage vs Odoo CRM vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          22

          8

          0

          0

          0

          70

          31

          15

          10

          4

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights VIENNA Advantage's flexibility, customization capabilities, and user-friendly interface, while noting complexity for non-technical users and limited marketplace options.

          What buyers like

          • Customizability
          • Ease of module development
          • User-friendly interface

          Common complaints

          • Steep learning curve for newcomers
          • Limited app marketplace

          Buyer sentiment

          Buyer sentiment is positive across 130 reviews, with strong overall satisfaction.

          What buyers like

          • Covers sales processes end-to-end: delivery tracking, follow-up, lead organization, and classification.
          • Interface is easy to navigate for non-technical users.
          • Integrates with WhatsApp, SMS, and email to automate workflows.

          Common complaints

          • Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.
          • Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.
          • Some users report the need for minor adjustments to ensure optimal usability.

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • Highly customizable ERP modules with integrated BI, reporting, and workflow management

          • Easy development of new modules via the application development framework

          • User-friendly interface that facilitates quick adoption and minimizes training

          • Steep learning curve for users without coding knowledge due to feature richness

          • Limited marketplace offerings for additional apps and connectors

          • All-in-one solution covers various business needs.

          • Strong collaboration tools enhance team productivity.

          • Intuitive interface simplifies complex tasks.

          • Initial setup can be time-consuming.

          • May overwhelm new users with features.

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used VIENNA Advantage, Odoo CRM, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          AGFA

          AGFA

          CSG

          CSG

          ICT Africa

          ICT Africa

          Creativi Quadrati

          Creativi Quadrati

          Vectis

          Vectis

          BertinChamps

          BertinChamps

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          Business Activity

          2 Screenshots

          Odoo CRM screenshot

          3 Screenshots

          Videos

          video-0

          4 Videos

          video-0

          2 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, VIENNA Advantage or Odoo CRM?
          VIENNA Advantage edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do VIENNA Advantage and Odoo CRM offer a free trial?
          Odoo CRM offers a free trial. VIENNA Advantage does not.
          What is the starting price of VIENNA Advantage vs Odoo CRM?
          VIENNA Advantage starts at Contact for pricing. Odoo CRM starts at $7.25 /Month.
          What are the top alternatives to VIENNA Advantage?
          Top alternatives to VIENNA Advantage include Odoo Accounting, Odoo CRM, abas ERP, SAP ERP, SAP Business One.
          What are the top alternatives to Odoo CRM?
          Top alternatives to Odoo CRM include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.