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VictorOps vs Splunk On-Call vs Zenduty Comparison

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VictorOps

4.6(53 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Medium Business
  • Enterprise

VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stre…

Splunk On-Call

4.6(90 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitiv…

Zenduty

Starting at $5 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on service, data, context and time o…

VictorOps vs Splunk On-Call vs Zenduty — at a glance

FeatureVictorOpsSplunk On-CallZenduty
Rating4.6 / 54.6 / 5
Reviews5390
Starting price$5 /User/Month$5 /User/Month$5 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forMedium Business, Enterprise, Large EnterprisesLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryIncident Management SoftwareIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyUSGlobalUS

Key differences between VictorOps and Splunk On-Call

  • Pricing: VictorOps starts at $5 /User/Month, while Splunk On-Call starts at $5 /User/Month.
  • Target audience: VictorOps is built for Medium Business and Enterprise, while Splunk On-Call targets Large Enterprises and Medium Business.

Compare VictorOps vs Splunk On-Call vs Zenduty — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

VictorOps - Incident Management Software
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Splunk On-Call - Incident Management Software
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Zenduty - Incident Management Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

VictorOps

Best for DevOps teams needing flexible, integrated incident management with mobile support.

Choose if
  • You require fine-grained control over team-specific escalation thresholds and workflows.
  • Your team values extensive integrations and smart alert customization for efficient incident handling.
  • You need a mobile app to manage incidents and escalations remotely and on-the-go.
Consider alternatives if
  • You want a minimal, highly simplified incident management tool with low setup complexity.
  • Your organization is very small (under 10 employees) with limited IT complexity.

Splunk On-Call

Best for flexible, configurable incident management with strong mobile alerting.

Choose if
  • You need customizable alerting and shift management via a powerful rules engine.
  • Your DevOps or IT operations team requires quick, accurate incident notifications anywhere.
  • You want proactive monitoring integrated with extensive business application connections.
Consider alternatives if
  • Your team is small without dedicated incident management needs or prefers simplicity.
  • You require a minimalistic alerting tool or extensive marketplace apps and connectors.

Zenduty

Best for DevOps teams needing advanced incident routing and escalation.

Choose if
  • You require complex, context-aware routing rules for incident alerts.
  • Your team needs flexible on-call rotations with overrides and vacation management.
  • You want to minimize false alarms and noise to improve response efficiency.
Consider alternatives if
  • Your organization lacks a dedicated incident management process.
  • You only need simple alerting without complex escalation or routing.

VictorOps: Best for DevOps teams needing flexible, integrated incident management with mobile support. Splunk On-Call: Best for flexible, configurable incident management with strong mobile alerting.

Description

VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data ... Read More about VictorOps

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More about Splunk On-Call

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on ... Read More about Zenduty

Entry Level Pricing

  • Starts from $5 , Billed Yearly
  • Starts from $5 , Billed Yearly
  • Starts from $5 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.4/10

8.0/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.6

(53)

4.6

(90)

Best Company Size

51-500 employees501-2000 employees
51-500 employees500+ employees
Small BusinessMedium Business
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Software Demo

Demo

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How do VictorOps, Splunk On-Call and Zenduty Compare on Features?

Total Features

4 Features

7 Features

12 Features

Unique Features

No unique features

No unique features

No unique features

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Compare VictorOps, Splunk On-Call and Zenduty on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $5 , Billed Yearly
        • $5 , Billed Yearly
        • $5 , Billed Yearly

        Pricing Plans

        • Starter

          • Users: 10

          • 100+ Out-of-the-Box Integrations

          • ITSM Integrations (ServiceNow, JIRA)

          Show more +

        • Growth

          • Includes Starter Plan features, plus

          • Users: Unlimited

          • Enriched Notifications with Runbooks and Annotations

        • Enterprise

          • Includes Growth Plan features, plus

          • ITSM Integrations (ServiceNow, JIRA)

          • Similar Incidents

          Show more +

        • Browse all pricing plans
        • Starter

          • Users: Up to 10

          • 100+ Out-of-the-Box Integrations

          • Advanced Splunk Integrations

          Show more +

        • Growth

          • Includes features of the Starter plan, plus

          • Users: Unlimited

          • Unlimited Email and Push Notifications

        • Enterprise

          • Includes features of Growth plan, plus

          • ITSM Integrations (ServiceNow, JIRA)

          • Similar Incidents

          Show more +

        • Free

          • SMS/Phone/Email/Slack/Teams/Push Notifications

          • On call scheduling

          • Android/iOS application

          Show more +

        • Starter

          • Includes features of Free plan, plus

          • Outgoing/two-way integrations with Jira, Slack, Zoom, Freshdesk, Statuspage and others

          • Incident Responders

          Show more +

        • Growth

          • Includes features of Starter plan, plus

          • Unlimited SMS/Phone call alerts

          • API access

          Show more +

        • Browse all pricing plans

        Pricing Page

        VictorOps pricing
        Splunk On-Call pricing
        Zenduty pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global
        🇺🇸 US

        VictorOps vs Splunk On-Call User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        33

        11

        0

        0

        1

        36

        12

        0

        0

        1

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights VictorOps' strong incident management capabilities and mobile convenience, tempered by concerns about UI complexity and pricing.

        What buyers like

        • Ease of incident handling
        • Integration capabilities
        • Mobile app functionality

        Common complaints

        • User interface complexity
        • Pricing concerns

        Buyer sentiment

        Users generally praise Splunk On-Call for its flexibility, powerful alerting, and mobile responsiveness, though some find the interface complex and the web portal cumbersome.

        What buyers like

        • Flexibility and configurability
        • Mobile application integration
        • Quick and accurate alerting

        Common complaints

        • Complexity for new users
        • Limited marketplace integrations

        Buyer sentiment

        Insufficient review data available to determine overall buyer sentiment.

        What buyers like

        • Reduces downtime significantly
        • Customizable routing rules
        • Intelligent context for alerts

        Common complaints

        • Requires setup time
        • May overwhelm new users
        • Integration challenges with other tools

        Pros and Cons

        • Centralizes troubleshooting workflow for software engineers and IT workers

        • Mobile app enables effective incident handling and escalations remotely

        • Offers extensive integrations and smart alert customization

        • Potential price increases following acquisition

        • User interface can be cluttered and difficult to navigate

        • Flexible and configurable incident management processes

        • Quick alerting and incident review capabilities

        • Mobile app integration enabling response from anywhere

        • Complexity and steep learning curve for newcomers

        • Limited marketplace apps and connectors restricting advanced functionality

        • Highly customizable routing and escalation policies

        • Effective noise and false alarm suppression

        • Intelligent context for rapid root cause analysis

        • No publicly available pricing information

        • Limited user reviews and ratings to validate performance

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Crowdtap

        Crowdtap

        Craftsy

        Craftsy

        Myob

        Myob

        No Customers information available.

        Zolo

        Zolo

        Qoala

        Qoala

        UrbanPiper

        UrbanPiper

        Media and Screenshots

        Screenshots

        Team page

        5 Screenshots

        No screenshots available.

        screenshot

        1 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, VictorOps or Splunk On-Call?
        VictorOps and Splunk On-Call are closely matched with equal user ratings of 4.6. The right choice depends on your team size, budget, and specific Incident Management Software needs.
        Do VictorOps and Splunk On-Call offer a free trial?
        Yes, both VictorOps and Splunk On-Call offer a free trial.
        What is the starting price of VictorOps vs Splunk On-Call?
        VictorOps starts at $5 /User/Month. Splunk On-Call starts at $5 /User/Month.
        What are the top alternatives to VictorOps?
        Top alternatives to VictorOps include Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps.
        What are the top alternatives to Splunk On-Call?
        Top alternatives to Splunk On-Call include Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps.

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