VictorOps vs Splunk On-Call vs Incident.io Comparison
VictorOps
Starting at $5 /User/Month
- Free Trial
- Medium Business
- Enterprise
VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stre…
Splunk On-Call
Starting at $5 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitiv…
Incident.io
Starting at $16 /User/Month
- Large Enterprises
- Medium Business
Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business operations, from infrastructure o…
VictorOps vs Splunk On-Call vs Incident.io — at a glance
| Feature | VictorOps | Splunk On-Call | Incident.io |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.6 / 5 | 4.8 / 5 |
| Reviews | 53 | 90 | 22 |
| Starting price | $5 /User/Month | $5 /User/Month | $16 /User/Month |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Medium Business, Enterprise, Large Enterprises | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software | Incident Management Software |
| Platforms | — | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | Available | — |
| Support modes | — | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, GDPR | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, GDPR |
| Data residency | US | Global | US |
Key differences between VictorOps and Splunk On-Call
- Pricing: VictorOps starts at $5 /User/Month, while Splunk On-Call starts at $5 /User/Month.
- Target audience: VictorOps is built for Medium Business and Enterprise, while Splunk On-Call targets Large Enterprises and Medium Business.
Compare VictorOps vs Splunk On-Call vs Incident.io — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for DevOps teams needing flexible, integrated incident management with mobile support.
- You require fine-grained control over team-specific escalation thresholds and workflows.
- Your team values extensive integrations and smart alert customization for efficient incident handling.
- You need a mobile app to manage incidents and escalations remotely and on-the-go.
- You want a minimal, highly simplified incident management tool with low setup complexity.
- Your organization is very small (under 10 employees) with limited IT complexity.
Best for flexible, configurable incident management with strong mobile alerting.
- You need customizable alerting and shift management via a powerful rules engine.
- Your DevOps or IT operations team requires quick, accurate incident notifications anywhere.
- You want proactive monitoring integrated with extensive business application connections.
- Your team is small without dedicated incident management needs or prefers simplicity.
- You require a minimalistic alerting tool or extensive marketplace apps and connectors.
Best for Slack-centric teams needing simple, scalable incident response automation.
- Your organization relies heavily on Slack for team communication and collaboration.
- You need a low-complexity, rapid setup incident management tool for growing tech teams.
- You want to automate manual incident response tasks to improve operational efficiency.
- Your team requires highly customizable or advanced incident management workflows.
- You need integrations beyond Slack or a broader marketplace of add-ons.
VictorOps: Best for DevOps teams needing flexible, integrated incident management with mobile support. Splunk On-Call: Best for flexible, configurable incident management with strong mobile alerting.
Description | VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data ... Read More about VictorOps | Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More about Splunk On-Call | Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More about Incident.io |
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Spotsaas ScoreWhat's this? ↗ | 8.4/10 | 8.0/10 | 7.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees501-2000 employees | 51-500 employees500+ employees | 51-500 employees500+ employees |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |
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How do VictorOps, Splunk On-Call and Incident.io Compare on Features?
Total Features | 4 Features | 7 Features | 5 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare VictorOps, Splunk On-Call and Incident.io on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | ✓ Yes |
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HIPAA | — | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global | 🇺🇸 US |
VictorOps vs Splunk On-Call User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights VictorOps' strong incident management capabilities and mobile convenience, tempered by concerns about UI complexity and pricing. What buyers like
Common complaints
| Buyer sentiment Users generally praise Splunk On-Call for its flexibility, powerful alerting, and mobile responsiveness, though some find the interface complex and the web portal cumbersome. What buyers like
Common complaints
| Buyer sentiment Users highly value Incident.io for its Slack integration, ease of use, and automation capabilities, though some desire more advanced features and customization. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Crowdtap  Craftsy  Myob | No Customers information available. |  Trainline  Loom  dbt Labs |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |  4 Screenshots |
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Videos |  3 Videos |  1 Videos |  1 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Incident Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, VictorOps or Splunk On-Call?
- VictorOps and Splunk On-Call are closely matched with equal user ratings of 4.6. The right choice depends on your team size, budget, and specific Incident Management Software needs.
- Do VictorOps and Splunk On-Call offer a free trial?
- Yes, both VictorOps and Splunk On-Call offer a free trial.
- What is the starting price of VictorOps vs Splunk On-Call?
- VictorOps starts at $5 /User/Month. Splunk On-Call starts at $5 /User/Month.
- What are the top alternatives to VictorOps?
- Top alternatives to VictorOps include Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps.
- What are the top alternatives to Splunk On-Call?
- Top alternatives to Splunk On-Call include Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps.