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VictorOps vs Rootly Comparison

Last updated:

VictorOps

4.6(53 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Medium Business
  • Enterprise

VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stre…

Rootly

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, automatically involving all relevant team…

VictorOps leads on user satisfaction with a 4.6-star rating across 53 reviews.

SpotSaaS Analysis

VictorOpsRootly

The core difference between VictorOps and Rootly lies in VictorOps offering flexible, integrated incident management with a focus on mobile support, while Rootly emphasizes automated incident response specifically designed for Slack integration. VictorOps is ideal for DevOps teams seeking detailed control over incident workflows, whereas Rootly suits teams looking for seamless integration and automation in their incident response processes.

- Best for DevOps teams needing integrated incident management - Offers mobile support for on-the-go incident handling - Allows fine-grained control over escalation thresholds - Features extensive integrations for efficient workflows - Priced at $5 per user - Suitable for companies with 51-2000 employees

- Best for teams utilizing Slack for incident management - Focuses on automated incident response workflows - Seamlessly integrates with PagerDuty for alerts - Rapidly involves relevant responders during incidents - Pricing details not listed - Ideal for companies with 51-500 or 500+ employees

VictorOps vs Rootly — at a glance

FeatureVictorOpsRootly
Rating4.6 / 5
Reviews53
Starting price$5 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forMedium Business, Enterprise, Large EnterprisesLarge Enterprises, Medium Business, Small Business
CategoryIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud
APIAvailable
Support modesOnline
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between VictorOps and Rootly

  • Pricing: VictorOps starts at $5 /User/Month. Rootly pricing is not publicly listed.
  • Free trial: VictorOps offers a free trial; Rootly does not.
  • Target audience: VictorOps is built for Medium Business and Enterprise, while Rootly targets Large Enterprises and Medium Business.

VictorOps vs Rootly — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

VictorOps - Incident Management Software
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Talk to an expert
Rootly - Incident Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

VictorOps

Best for DevOps teams needing flexible, integrated incident management with mobile support.

Choose if
  • You require fine-grained control over team-specific escalation thresholds and workflows.
  • Your team values extensive integrations and smart alert customization for efficient incident handling.
  • You need a mobile app to manage incidents and escalations remotely and on-the-go.
Consider alternatives if
  • You want a minimal, highly simplified incident management tool with low setup complexity.
  • Your organization is very small (under 10 employees) with limited IT complexity.

Rootly

Best for Slack-integrated, automated incident response with customizable workflows.

Choose if
  • You need seamless PagerDuty and Slack integration for incident alerts.
  • Your team requires automated, rapid involvement of relevant responders.
  • You want flexible, customizable incident management workflows within Slack.
Consider alternatives if
  • Your organization does not use Slack or PagerDuty tools.
  • You prefer simple alerting without complex workflow configurations.

VictorOps: Best for DevOps teams needing flexible, integrated incident management with mobile support. Rootly: Best for Slack-integrated, automated incident response with customizable workflows.

Description

VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data ... Read More about VictorOps

Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, ... Read More about Rootly

Entry Level Pricing

  • Starts from $5 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.4/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.6

(53)

Best Company Size

51-500 employees501-2000 employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Rootly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do VictorOps and Rootly Compare on Features?

Total Features

4 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare VictorOps and Rootly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $5 , Billed Yearly
      • Not Available

      Pricing Plans

      • Starter

        • Users: 10

        • 100+ Out-of-the-Box Integrations

        • ITSM Integrations (ServiceNow, JIRA)

        Show more +

      • Growth

        • Includes Starter Plan features, plus

        • Users: Unlimited

        • Enriched Notifications with Runbooks and Annotations

      • Enterprise

        • Includes Growth Plan features, plus

        • ITSM Integrations (ServiceNow, JIRA)

        • Similar Incidents

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      VictorOps pricing
      Rootly pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      VictorOps User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      33

      11

      0

      0

      1

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights VictorOps' strong incident management capabilities and mobile convenience, tempered by concerns about UI complexity and pricing.

      What buyers like

      • Ease of incident handling
      • Integration capabilities
      • Mobile app functionality

      Common complaints

      • User interface complexity
      • Pricing concerns

      Buyer sentiment

      Insufficient user reviews available to determine overall sentiment.

      What buyers like

      • Integration with Slack
      • Automation of incident response
      • Workflow customization

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Pros and Cons

      • Centralizes troubleshooting workflow for software engineers and IT workers

      • Mobile app enables effective incident handling and escalations remotely

      • Offers extensive integrations and smart alert customization

      • Potential price increases following acquisition

      • User interface can be cluttered and difficult to navigate

      • Seamless integration with Slack and PagerDuty

      • Automated involvement of relevant teams within seconds

      • Customizable workflow templates for incident management

      • Pricing details are not publicly available

      • Limited information on user ratings and feedback

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Crowdtap

      Crowdtap

      Craftsy

      Craftsy

      Myob

      Myob

      No Customers information available.

      Media and Screenshots

      Screenshots

      Team page

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to VictorOps and Rootly in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, VictorOps or Rootly?
      VictorOps edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do VictorOps and Rootly offer a free trial?
      VictorOps offers a free trial. Rootly does not.
      What is the starting price of VictorOps vs Rootly?
      VictorOps starts at $5 /User/Month. Rootly starts at Contact for pricing.
      What are the top alternatives to VictorOps?
      Top alternatives to VictorOps include Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps.
      What are the top alternatives to Rootly?
      Top alternatives to Rootly include Freshservice, PagerDuty, Amixr, AlertOps, Spike.sh.

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