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UserVoice vs QuestionPro Comparison

Last updated:

UserVoice

4.2(358 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…

QuestionPro

4.3(805 reviews)

Starting at $129 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…

QuestionPro leads on user satisfaction with a 4.3-star rating across 805 reviews.

UserVoice vs QuestionPro — at a glance

FeatureUserVoiceQuestionPro
Rating4.2 / 54.3 / 5
Reviews358805
Starting priceContact for pricing$129 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between UserVoice and QuestionPro

  • Pricing: QuestionPro starts at $129 /Month. UserVoice pricing is not publicly listed.
  • User satisfaction: QuestionPro scores higher with a 4.3-star average.
  • Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

UserVoice vs QuestionPro — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

UserVoice - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
QuestionPro - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

UserVoice

Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Choose if
  • You require strong integration with Salesforce, Zapier, and other platforms.
  • Your product or customer experience teams need actionable insights from user feedback.
  • You have 50+ employees and can manage a medium-complexity setup process.
Consider alternatives if
  • You are a very small business with a limited budget and need low-cost solutions.
  • You want quick, out-of-the-box survey templates without customization or setup effort.

QuestionPro

Best for mid-to-large teams needing comprehensive survey and analysis tools.

Choose if
  • You require end-to-end survey management from creation to presentation.
  • Your team values robust data analysis and customizable charting features.
  • You are a market research, customer success, or HR team in a mid-sized or larger company.
Consider alternatives if
  • You need highly specialized survey customizations beyond standard templates.
  • You are a very small business or startup with minimal survey needs and tight budgets.

UserVoice: Best for mid-to-large teams needing advanced user feedback and sentiment insights. QuestionPro: Best for mid-to-large teams needing comprehensive survey and analysis tools.

Description

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro

Entry Level Pricing

  • Not Available
  • Starts from $129

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.9/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do UserVoice and QuestionPro Compare on Features?

Total Features

11 Features

16 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare UserVoice and QuestionPro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $129

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      QuestionPro pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      UserVoice User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 358 reviews)

      4.3

      (based on 805 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • Integration capabilities
      • Actionable customer insights
      • Effective feedback management

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Buyer sentiment

      Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity.

      What buyers like

      • Feature completeness
      • Data visualization and reporting
      • Ease of publishing and exporting results

      Common complaints

      • Pricing opacity
      • Steep learning curve

      Pros and Cons

      • Effective collection and organization of user feedback

      • Integration capabilities with platforms like Zapier and Salesforce

      • Actionable insights to measure customer sentiment

      • Pricing is not publicly available, requiring sales contact

      • Lack of detailed use case examples and pros/cons in available data

      • Comprehensive survey creation and administration tools

      • Robust data analysis and charting capabilities

      • Ability to publish and export findings easily

      • Pricing details are not fully transparent and may require sales contact

      • Some users report a learning curve due to feature richness

      List of Customers

      Customers

      No Customers information available.

      Amazon

      Amazon

      Microsoft

      Microsoft

      Google

      Google

      Media and Screenshots

      Screenshots

      UserVoice screenshot

      4 Screenshots

      QuestionPro screenshot

      7 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to UserVoice and QuestionPro in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, UserVoice or QuestionPro?
      QuestionPro edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do UserVoice and QuestionPro offer a free trial?
      Yes, both UserVoice and QuestionPro offer a free trial.
      What is the starting price of UserVoice vs QuestionPro?
      UserVoice starts at Contact for pricing. QuestionPro starts at $129 /Month.
      What are the top alternatives to UserVoice?
      Top alternatives to UserVoice include SmartSurvey, QuestionPro, SurveySparrow, GetFeedback, Feedbacks.
      What are the top alternatives to QuestionPro?
      Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.

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