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UserVoice vs 123FormBuilder Comparison

Last updated:

UserVoice

4.2(358 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…

123FormBuilder

4.3(593 reviews)

Starting at $19.99 /Month

  • Large Enterprises
  • Medium Business

123FormBuilder is a drag-and-drop online form builder used by small business teams and marketers who need to collect registrations, survey responses, and contact submissions without writing code. It handles email notific…

123FormBuilder leads on user satisfaction with a 4.3-star rating across 593 reviews.

UserVoice vs 123FormBuilder — at a glance

FeatureUserVoice123FormBuilder
Rating4.2 / 54.3 / 5
Reviews358593
Starting priceContact for pricing$19.99 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareOnline Form Builder Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsHIPAA, GDPR
Data residencyGlobalGlobal

Key differences between UserVoice and 123FormBuilder

  • Pricing: 123FormBuilder starts at $19.99 /Month. UserVoice pricing is not publicly listed.
  • Free trial: UserVoice offers a free trial; 123FormBuilder does not.
  • User satisfaction: 123FormBuilder scores higher with a 4.3-star average.
  • Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; 123FormBuilder supports SaaS/Web/Cloud.

UserVoice vs 123FormBuilder — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

UserVoice - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
123FormBuilder - Online Form Builder Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

UserVoice

Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Choose if
  • You require strong integration with Salesforce, Zapier, and other platforms.
  • Your product or customer experience teams need actionable insights from user feedback.
  • You have 50+ employees and can manage a medium-complexity setup process.
Consider alternatives if
  • You are a very small business with a limited budget and need low-cost solutions.
  • You want quick, out-of-the-box survey templates without customization or setup effort.

123FormBuilder

Best for small to mid-sized teams needing easy, unlimited online form creation.

Choose if
  • You want a user-friendly drag-and-drop interface with quick form setup.
  • You need unlimited free forms without any download or setup fees.
  • You require seamless integration with popular tools like Zendesk and Salesforce.
Consider alternatives if
  • Your enterprise demands extensive third-party app integrations beyond available options.
  • You seek highly advanced customization without relying on vendor support.

UserVoice: Best for mid-to-large teams needing advanced user feedback and sentiment insights. 123FormBuilder: Best for small to mid-sized teams needing easy, unlimited online form creation.

Description

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice

123FormBuilder is a drag-and-drop online form builder used by small business teams and marketers who need to collect registrations, survey responses, and contact submissions without writing ... Read More about 123FormBuilder

Entry Level Pricing

  • Not Available
  • Starts from $19.99 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.9/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
1-50 employees51-500 employees
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Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do UserVoice and 123FormBuilder Compare on Features?

Total Features

11 Features

26 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare UserVoice and 123FormBuilder on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $19.99 , Billed Yearly

      Pricing Plans

      • Not Available

      Pricing Page

      Pricing information not available

      123FormBuilder pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      UserVoice User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 358 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      138

      8

      6

      1

      4

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • Integration capabilities
      • Actionable customer insights
      • Effective feedback management

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Buyer sentiment

      Users generally praise 123FormBuilder for its ease of use, helpful customer support, and effective form-building features, though some find the platform complex and limited in integrations.

      What buyers like

      • Ease of use
      • Customer support
      • Template availability

      Common complaints

      • Limited integrations
      • Complexity for beginners

      Pros and Cons

      • Effective collection and organization of user feedback

      • Integration capabilities with platforms like Zapier and Salesforce

      • Actionable insights to measure customer sentiment

      • Pricing is not publicly available, requiring sales contact

      • Lack of detailed use case examples and pros/cons in available data

      • User-friendly interface with drag-and-drop form creation

      • Excellent and responsive customer support

      • Pre-made templates enabling quick form setup

      • Limited marketplace options for additional apps and connectors

      • Complexity for beginners due to feature richness

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used UserVoice or 123FormBuilder? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Airbus

      Airbus

      University of Oxford

      University of Oxford

      LG

      LG

      Media and Screenshots

      Screenshots

      UserVoice screenshot

      4 Screenshots

      Text edit

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to UserVoice and 123FormBuilder in 2026

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      Related Blogs and Articles for Online Form Builder Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, UserVoice or 123FormBuilder?
      123FormBuilder edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do UserVoice and 123FormBuilder offer a free trial?
      UserVoice offers a free trial. 123FormBuilder does not.
      What is the starting price of UserVoice vs 123FormBuilder?
      UserVoice starts at Contact for pricing. 123FormBuilder starts at $19.99 /Month.
      What are the top alternatives to UserVoice?
      Top alternatives to UserVoice include SmartSurvey, QuestionPro, SurveySparrow, GetFeedback, Feedbacks.
      What are the top alternatives to 123FormBuilder?
      Top alternatives to 123FormBuilder include Formsite, Typeform, Jotform, MightyForms, stepFORM.