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Userlytics vs UserX vs Figma Comparison

Last updated:

Userlytics

3.3(246 reviews)

Starting at $49 /User

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Established in 2009, Userlytics stands as a state-of-the-art user experience research platform, boasting a global participant pool of nearly 2 million panelists. Over the years, this platform has assisted enterprises and…

UserX

Starting at $299 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

UserX UX software was developed to empower businesses to clearly communicate with their users. Solving the problem of the siloed UX tools by providing a comprehensive solution for aggregating disparate UX metrics. Each t…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

Userlytics leads on user satisfaction with a 3.3-star rating across 246 reviews.

Userlytics vs UserX vs Figma — at a glance

FeatureUserlyticsUserXFigma
Rating3.3 / 54.5 / 5
Reviews2462,143
Starting price$49 /User$299 /Month$12 /User/Month
Free trial Yes Yes No
Free version No No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness HoursOnline
CertificationsGDPRSOC 2, GDPR
Data residencyGlobalUS

Key differences between Userlytics and UserX

  • Pricing: Userlytics starts at $49 /User, while UserX starts at $299 /Month.
  • Target audience: Userlytics is built for Individuals and Freelancers / Consultants, while UserX targets Large Enterprises and Medium Business.
  • Deployment: Userlytics supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; UserX supports SaaS/Web/Cloud.

Compare Userlytics vs UserX vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Userlytics - UX Software
Talk to an expert
Talk to an expert
UserX - UX Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Userlytics

Best for UX research with global panel and mobile app testing support.

Choose if
  • You need access to a large, diverse global participant pool for testing.
  • You require support for both moderated and unmoderated usability studies, including mobile apps.
  • You want faster, cost-effective customer feedback collection with responsive support.
Consider alternatives if
  • You need a simple, fully transparent pricing model with clear credit usage.
  • You prioritize a highly intuitive interface and flawless navigation for video review.

UserX

Best for

Large Enterprises, Medium Business, Small Business

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Userlytics typically suits Individuals and Freelancers / Consultants. UserX tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Established in 2009, Userlytics stands as a state-of-the-art user experience research platform, boasting a global participant pool of nearly 2 million panelists. Over the years, this ... Read More about Userlytics

UserX UX software was developed to empower businesses to clearly communicate with their users. Solving the problem of the siloed UX tools by providing a comprehensive solution for ... Read More about UserX

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $49
  • Starts from $299
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

8.0/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

UserX has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Userlytics, UserX and Figma Compare on Features?

Total Features

9 Features

7 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Userlytics, UserX and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $49
        • $299
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Userlytics pricing
        UserX pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        Multi-Factor Auth (MFA)

        Data Encryption

        Data Residency

        🌐 Global
        🇺🇸 US

        Userlytics vs UserX User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        220

        70

        5

        11

        33

        No reviews available for this product

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Userlytics is praised for its powerful testing capabilities and responsive support but criticized for pricing confusion and interface usability issues.

        What buyers like

        • Ease of use
        • Responsive customer support
        • Fast and cost-effective feedback collection

        Common complaints

        • Pricing complexity
        • Interface navigation challenges

        What buyers like

        • Comprehensive UX metrics
        • User communication tools
        • Integrates multiple UX tools

        Common complaints

        • Complex setup process
        • May require training
        • Not suitable for solo users

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Supports Testflight and Android testing with a powerful, easy-to-use interface

        • Quick and responsive customer support for test setup and result analysis

        • Enables gathering customer feedback significantly faster and cheaper than traditional methods

        • Confusing pricing model with unclear credit usage and test costs

        • Occasional issues with respondent quality requiring replacements

        • Aggregates multiple UX metrics for better insights.

        • Facilitates clear communication between teams.

        • Customizable reports enhance usability.

        • Setup can be complex and time-consuming.

        • Training may be necessary for effective use.

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Verizon

        Verizon

        Microsoft

        Microsoft

        Coca-Cola

        Coca-Cola

        No Customers information available.

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Userlytics

        4 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        No videos available.

        Alternatives

        Alternatives

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        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Userlytics or UserX?
        Userlytics edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Userlytics and UserX offer a free trial?
        Yes, both Userlytics and UserX offer a free trial.
        What is the starting price of Userlytics vs UserX?
        Userlytics starts at $49 /User. UserX starts at $299 /Month.
        What are the top alternatives to Userlytics?
        Top alternatives to Userlytics include Figma, UXCam, UserX, UXtweak, UserZoom.
        What are the top alternatives to UserX?
        Top alternatives to UserX include Figma, UX-App, UXCam, UXtweak, UserExperior.

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