9.6
SpotScore
Userlytics Reviews in July 2026: User Ratings, Pros & Cons
Transforming user experience, one study at a time.
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Userlytics Reviews & Ratings
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Spotsaas Editor’s POV
Userlytics is built for remote user testing with support for TestFlight and Android apps. Before shortlisting, verify that your test scenarios fit the platform's strength: identifying specific UX friction points through recorded sessions and task completion data. The pricing model charges per test slot rather than per participant, which can add up quickly if you ...Read more
Userlytics pros and cons
Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and strong functionality.
Quick and responsive assistance from the support team for setting up tests and analyzing results.
Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.
User-friendly platform for conducting user testing with collaboration tools and the ability to bring your own testers.
Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.
Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.
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Showing 1-10 out of 352
DM
Dessere Montante
01/03/26
eExcellent, User-Friendly Platform with Great Support.
The user testing platform was intuitive and easy to navigate. Instructions were clear, and the process of completing tasks felt smooth. The team also provided timely feedback on my submissions, which helped me improve my work. Great overall experience.
KC
Karen Cummings
12/05/25
Good company, user-friendly platform, trustworthy and secure
The tester's platform is very user friendly and everything necessary to perform the test was spelled out for me, including how long it would take and how much I would get paid. The instructions were simple to follow and it was a fun test. I had to make a change to my PayPal email and was very pleasantly surprised when I was required to provide documents proving my identity. It made me feel good to know they take account security seriously. I look forward to my next test.
SS
Satya sri Bandaru
05/17/25
Soo responsible and fast reply to customers
Actually it was a nice platform for review if apps. My experience was it was very responsible and giving fast reply, i like the services
SL
Stacey Lawder
05/11/25
Survey's for life
They responded quickly when I messaged and ask for help with synchronizing with the calendar. I have only been with Userlytics. I thought it would take to get some help,but the AI was very helpful and sent me the instructions on how to do this. Thank you for being so prompt.
NN
Nader Nabil Yacoub
04/18/25
Fast response with professional…
Fast response with professional processes
SD
Sudha Devi
04/07/25
I have verified my account on that…
I have verified my account on that platform there customer service are good. I am extremely interested to do my frist test.
IP
Imran Patel
03/25/25
Technical issue
Excellent platform to share views on prototypes for companies, had a technical error and staff were prompt in resolving the issues
FW
Feisal Wahid
03/21/25
Help with feedback on prototypes
Interesting platform where you get to give feedback on ideas and prototypes to help shape a product. Really fun and rewarding. Great platform to, highly recommend it
L
LondonMum
03/18/25
Userlytics is a fantastic research…
Userlytics is a fantastic research platform with very interesting usability interviews organised in a professional manner. I have been on the platform for around 5 years and have taken part in a number of different types of projects and I am happy to recommend this platform.
IS
inayat sabzar
03/18/25
As a Userlytics participant
As a Userlytics participant, I’ve found the platform values its testers. The support team is especially polite and helpful, making the experience smooth and enjoyable."
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].