7.9
Spot Score
UX Metrics Review: Is It The Right UX Software For Your Team?
Best for SMB teams · Mid-market
Free Plan Available
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Starts from $99 / Year, also offers free forever plan
Rochester Institute of Technology
Superdry
Nid
The University of Arizona
Zingerman'sTrusted by many companies including Rochester Institute of Technology
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Security & Compliance
Support
FAQ
Blogs
What is UX Metrics?
UX Metrics is a UX software package specifically addressing the needs of both individual and team-based usability. It contains all user need to perform thorough, objective user experience research. This includes a video recorder, heatmap creation and data analysis software, moderated user testing, and source covering survey creation and distribution software.
Pricing
Starts from $99 / Year
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
Data residency:🇺🇸
UX Metrics was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider UX Metrics
- Team types
- Individuals, Medium Business
Why teams choose UX Metrics
Offers a wide range of usability tools.
Facilitates collaborative user testing.
Provides objective data for informed decisions.
Is UX Metrics right for you?
What buyers should know before shortlisting UX Metrics
UX Metrics offers a robust suite of tools for usability research, making it suitable for both individuals and teams. Its comprehensive features enable thorough analysis and testing, although it may require some training to fully utilize.
UX Metrics pros and cons
- UX Metrics pros
Offers a wide range of usability tools.
Facilitates collaborative user testing.
Provides objective data for informed decisions.
- UX Metrics cons
Can be overwhelming for new users.
May require additional training resources.
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Get started with UX Metrics
Try the free plan and upgrade when ready.
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Compare UX Metrics side-by-side with top UX Software alternatives.
What is the pricing of UX Metrics?
UX Metrics Pricing Plans
Basic
Unlimited studies
Unlimited participant results per study
Great participant experience on any device (desktop or mobile)
Customizable welcome and thank you messages
Remote or lab, moderated or unmoderated
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Pro
$99
/Year
Includes features of Basic plan, plus
Your branding on participant views and reports
Remove the UX Metrics link on participant thank you pages
Participant completion codes to verify unmoderated sessions
Card and task order randomization to ensure unbiased results
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UX Metrics reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 91 reviews, with consistently positive feedback.
What buyers like
- Comprehensive usability tools
- Supports team collaboration
- Objective data analysis
Common complaints
- May be complex for beginners
- Requires training for full use
- Limited integrations
What are the features of UX Metrics?
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Prototyping is a software feature that allows developers to create a working model or demo of their proposed software or application. It is…
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The term "usability testing" refers to the process of evaluating a product or service by putting it to the test with real people. Participan…
When utilizing a website, a user journey is a path that a user can take to attain their goal. User journeys are used to identify multiple ro…
User research is a vital aspect of software development that involves understanding the needs, preferences, and expectations of the users. I…
UX Metrics security and data handling
Key compliance certifications and security features for IT and security teams evaluating UX Metrics.
Certifications
Developer & data
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UX Metrics Customers
Rochester Institute of Technology
Superdry
Nid
The University of Arizona
Zingerman's
UX Metrics Support Options
Frequently Asked Questions About UX Metrics
Common questions buyers ask before choosing UX Metrics.
UX Metrics is a UX Software. UX Metrics offers User Research, User Journeys, Usability Testing, Unmoderated Testing, Prototyping and many more functionalities.
Buyers commonly note the following limitations of UX Metrics: Can be overwhelming for new users.; May require additional training resources.; Pricing may be a barrier for small teams..
Some top alternatives to UX Metrics includes Figma, UX-App, UXCam, UserX and Proven by Users.
UX Metrics offers Freemium, Subscription pricing models
The starting price of UX Metrics is $99/Year
Ready to try it?
Get started with UX Metrics
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].