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Userlytics vs UserZoom vs Figma Comparison

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Userlytics

3.3(246 reviews)

Starting at $49 /User

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Established in 2009, Userlytics stands as a state-of-the-art user experience research platform, boasting a global participant pool of nearly 2 million panelists. Over the years, this platform has assisted enterprises and…

UserZoom

3.7(326 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

UserZoom ( www.usertest.me ) is UX software that allows to conduct remote usability tests and get feedback from users in minutes, so designers can spend time fixing problems instead of scheduling tests, recruiting users,…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

UserZoom leads on user satisfaction with a 3.7-star rating across 326 reviews.

Userlytics vs UserZoom vs Figma — at a glance

FeatureUserlyticsUserZoomFigma
Rating3.3 / 53.7 / 54.5 / 5
Reviews2463262,143
Starting price$49 /UserContact for pricing$12 /User/Month
Free trial Yes No No
Free version No No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnlineOnline
CertificationsGDPRSOC 2, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Userlytics and UserZoom

  • Pricing: Userlytics starts at $49 /User. UserZoom pricing is not publicly listed.
  • Free trial: Userlytics offers a free trial; UserZoom does not.
  • Target audience: Userlytics is built for Individuals and Freelancers / Consultants, while UserZoom targets Large Enterprises and Medium Business.
  • User satisfaction: UserZoom scores higher with a 3.7-star average.
  • Deployment: Userlytics supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; UserZoom supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Userlytics vs UserZoom vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Userlytics - UX Software
Talk to an expert
Talk to an expert
UserZoom - UX Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Userlytics

Best for UX research with global panel and mobile app testing support.

Choose if
  • You need access to a large, diverse global participant pool for testing.
  • You require support for both moderated and unmoderated usability studies, including mobile apps.
  • You want faster, cost-effective customer feedback collection with responsive support.
Consider alternatives if
  • You need a simple, fully transparent pricing model with clear credit usage.
  • You prioritize a highly intuitive interface and flawless navigation for video review.

UserZoom

Best for affordable, flexible remote UX testing with direct user interaction.

Choose if
  • You need a cost-effective solution for small to medium UX research teams.
  • You want to quickly conduct remote usability tests without complex setup.
  • You require features like keyword tagging and segmentation for deeper analysis.
Consider alternatives if
  • Your organization demands flawless survey execution without glitches or errors.
  • You rely on guaranteed high survey volumes and reliable payment processing.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Userlytics: Best for UX research with global panel and mobile app testing support. UserZoom: Best for affordable, flexible remote UX testing with direct user interaction.

Description

Established in 2009, Userlytics stands as a state-of-the-art user experience research platform, boasting a global participant pool of nearly 2 million panelists. Over the years, this ... Read More about Userlytics

UserZoom ( www.usertest.me ) is UX software that allows to conduct remote usability tests and get feedback from users in minutes, so designers can spend time fixing problems instead of ... Read More about UserZoom

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $49
  • Not Available
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

9.5/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

UserZoom has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Userlytics, UserZoom and Figma Compare on Features?

Total Features

9 Features

9 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Userlytics, UserZoom and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $49
        • Not Available
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Userlytics pricing

        Pricing information not available

        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Userlytics vs UserZoom User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        220

        70

        5

        11

        33

        22

        14

        6

        0

        12

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Userlytics is praised for its powerful testing capabilities and responsive support but criticized for pricing confusion and interface usability issues.

        What buyers like

        • Ease of use
        • Responsive customer support
        • Fast and cost-effective feedback collection

        Common complaints

        • Pricing complexity
        • Interface navigation challenges

        Buyer sentiment

        Users appreciate UserZoom's affordability and ease of use but express concerns about payment reliability and survey glitches.

        What buyers like

        • Ease of use
        • Affordability
        • Direct user interaction

        Common complaints

        • Payment issues
        • Survey glitches

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Supports Testflight and Android testing with a powerful, easy-to-use interface

        • Quick and responsive customer support for test setup and result analysis

        • Enables gathering customer feedback significantly faster and cheaper than traditional methods

        • Confusing pricing model with unclear credit usage and test costs

        • Occasional issues with respondent quality requiring replacements

        • Facilitates direct interaction with users for better UX understanding

        • Affordable pricing suitable for cost-conscious users

        • Features like keyword tagging and segmentation ease analysis of research interviews

        • Reports of missed payments and cancellations after completing surveys

        • Survey glitches and specific surveys not meeting quality standards

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Verizon

        Verizon

        Microsoft

        Microsoft

        Coca-Cola

        Coca-Cola

        Adobe

        Adobe

        Lenovo

        Lenovo

        Ryanair

        Ryanair

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Userlytics

        4 Screenshots

        Account Name

        1 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Userlytics or UserZoom?
        UserZoom edges out the other on user ratings (3.7 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Userlytics and UserZoom offer a free trial?
        Userlytics offers a free trial. UserZoom does not.
        What is the starting price of Userlytics vs UserZoom?
        Userlytics starts at $49 /User. UserZoom starts at Contact for pricing.
        What are the top alternatives to Userlytics?
        Top alternatives to Userlytics include Figma, UXCam, UserX, UXtweak, UserZoom.
        What are the top alternatives to UserZoom?
        Top alternatives to UserZoom include Figma, UserX, UXtweak, User Insights, UserTesting.

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