NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Userlike vs ZoomInfo Chat Comparison

Last updated:

Userlike

4.6(444 reviews)

Starting at $90 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortle…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Userlike leads on user satisfaction with a 4.6-star rating across 444 reviews.

Userlike vs ZoomInfo Chat — at a glance

FeatureUserlikeZoomInfo Chat
Rating4.6 / 5
Reviews444
Starting price$90 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalUS

Key differences between Userlike and ZoomInfo Chat

  • Pricing: Userlike starts at $90 /Month. ZoomInfo Chat pricing is not publicly listed.
  • Free trial: Userlike offers a free trial; ZoomInfo Chat does not.
  • Deployment: Userlike supports SaaS/Web/Cloud; ZoomInfo Chat supports SaaS/Web/Cloud.

Userlike vs ZoomInfo Chat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Userlike - Live Chat Software
Talk to an expert
Talk to an expert

*sponsored

Biggest differences

Start here before you go deeper into features.

Userlike

Best for SMBs needing integrated website and mobile messaging chat support.

Choose if
  • You want seamless integration of website chat with WhatsApp and Messenger.
  • Your team requires good conversation memory for improved customer service.
  • You need a flexible, feature-rich platform with strong customer support responsiveness.
Consider alternatives if
  • Your company demands extensive UI customization beyond provided templates.
  • You prefer a very simple chat tool without advanced features or complexity.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Userlike typically suits Large Enterprises and Medium Business. ZoomInfo Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, ... Read More about Userlike

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $90 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Userlike and ZoomInfo Chat Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote

Compare Userlike and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $90 , Billed Yearly
      • Not Available

      Pricing Plans

      • Not Available

      Pricing Page

      Userlike pricing
      ZoomInfo Chat pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Userlike User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      293

      155

      12

      1

      1

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlighting ease of use, feature richness, and strong customer support, tempered by some initial learning curve and customization limitations.

      What buyers like

      • Ease of use
      • Feature richness
      • Customer support responsiveness

      Common complaints

      • Initial complexity
      • Limited customization

      What buyers like

      • AI-driven experiences
      • Seamless prospect routing
      • Instant alerts

      Common complaints

      • May require technical setup
      • Limited offline capabilities
      • Not ideal for small teams

      Pros and Cons

      • User-friendly and effective UI with easy implementation

      • Quick and efficient setup with a wide range of features

      • Good conversation memory retention for improved customer service

      • Initial complexity for newcomers to activate and use all features

      • Some users find the richness of options overwhelming

      • AI capabilities provide personalized interactions with leads.

      • Efficient routing of prospects accelerates sales processes.

      • May require a learning curve for setup.

      • Not suitable for teams with limited resources.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Screenshots

      Dashboard

      6 Screenshots

      Chat screenshot

      2 Screenshots

      Top Alternatives to Userlike and ZoomInfo Chat in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Userlike or ZoomInfo Chat?
      Userlike edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Userlike and ZoomInfo Chat offer a free trial?
      Userlike offers a free trial. ZoomInfo Chat does not.
      What is the starting price of Userlike vs ZoomInfo Chat?
      Userlike starts at $90 /Month. ZoomInfo Chat starts at Contact for pricing.
      What are the top alternatives to Userlike?
      Top alternatives to Userlike include ZoomInfo Chat, LiveAgent, LiveChat, DeskMoz, MyLiveChat.
      What are the top alternatives to ZoomInfo Chat?
      Top alternatives to ZoomInfo Chat include LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.