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Trustmary vs FeedbackLink Comparison

Last updated:

Trustmary

4.6(11 reviews)

Starting at $190 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…

FeedbackLink

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfactio…

Trustmary leads on user satisfaction with a 4.6-star rating across 11 reviews.

Spotsaas Analysis

TrustmaryFeedbackLink

The core difference between Trustmary and FeedbackLink lies in their pricing and specific focus areas, with Trustmary catering to e-commerce and social platforms at a higher price point, while FeedbackLink offers a more budget-friendly option for general NPS feedback collection. Ideal buyers for Trustmary are small to medium-sized e-commerce or social network businesses, whereas FeedbackLink is suited for small to medium businesses seeking straightforward customer loyalty insights.

- Best for scalable, automated NPS feedback in e-commerce and social platforms - Ideal for small to medium-sized businesses - Simple, low-complexity tool - Price: $190 - Focused on automated feedback collection - Targets e-commerce and social network sectors

- Best for simple, quick NPS feedback collection - Ideal for small to medium-sized businesses - Easy, low-complexity tool - Price: $15 - Focused on capturing basic customer loyalty insights - Suitable for teams without advanced analytics needs

Trustmary vs FeedbackLink — at a glance

FeatureTrustmaryFeedbackLink
Rating4.6 / 5—
Reviews11—
Starting price$190 /Month$15 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable—
Support modesOnlineOnline
CertificationsGDPR—
Data residencyUSUS

Key differences between Trustmary and FeedbackLink

  • Pricing: Trustmary starts at $190 /Month, while FeedbackLink starts at $15 /Month.
  • Deployment: Trustmary supports SaaS/Web/Cloud; FeedbackLink supports SaaS/Web/Cloud.

Trustmary vs FeedbackLink — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Trustmary - NPS Software
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FeedbackLink - NPS Software
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Trustmary vs FeedbackLink: Biggest differences

Start here before you go deeper into features.

Trustmary

Best for scalable, automated NPS feedback in e-commerce and social platforms.

Choose if
  • You need a simple, low-complexity tool for automated NPS feedback collection.
  • Your business is a small to medium e-commerce, social network, or search engine platform.
  • You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
Consider alternatives if
  • You require advanced widget customization for embedding on your website.
  • You need highly visual, customizable, and versatile reporting dashboards.

FeedbackLink

Best for small to medium businesses needing simple, quick NPS feedback collection.

Choose if
  • You want an easy, low-complexity tool to capture NPS data rapidly.
  • Your team focuses on basic customer loyalty insights without advanced analytics.
  • You prefer a straightforward survey process without extensive customization needs.
Consider alternatives if
  • Your company requires highly customizable survey workflows for complex feedback strategies.
  • You need deep integration with CRM and analytics platforms for enterprise-level insights.

Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms. FeedbackLink: Best for small to medium businesses needing simple, quick NPS feedback collection.

Description

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary

FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter ... Read More about FeedbackLink

Entry Level Pricing

  • Starts from $190
  • Starts from $15

Free Trial Availability

SpotScore

What's this? ↗

9.4/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.59

(11)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

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How do Trustmary and FeedbackLink Compare on Features?

Total Features

27 Features

15 Features

Unique Features

No unique features

No unique features

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Compare Trustmary and FeedbackLink on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $190
      • $15

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Trustmary pricing
      FeedbackLink pricing

      Trustmary vs FeedbackLink: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Trustmary vs FeedbackLink Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      —

      GDPR

      ✓ Yes
      —

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Trustmary User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      9

      2

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization.

      What buyers like

      • Ease of use
      • Automation of feedback collection
      • Integration with other platforms

      Common complaints

      • Limited widget features for website integration
      • Lack of visually appealing and versatile reporting options

      Buyer sentiment

      Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics.

      What buyers like

      • Ease of use
      • Quick setup
      • Effective basic NPS collection

      Common complaints

      • Limited analytics
      • Lack of customization

      Pros and Cons

      • Easy to use interface with ongoing improvements

      • Automated feedback collection ensuring no customer input is missed

      • Simple dashboard providing quick access to NPS and recommendations

      • Limited advanced features in website integration widgets

      • Output reports available only in limited, less visually appealing formats

      • Ease of capturing NPS data quickly

      • Straightforward feedback collection process

      • Good for basic customer loyalty insights

      • Limited advanced analytics capabilities

      • Lack of extensive customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Trustmary or FeedbackLink? Tell buyers what actually differs.

      Trustmary and FeedbackLink Customers

      Customers

      Destia

      Destia

      Lumon

      Lumon

      Happyornot

      Happyornot

      No Customers information available.

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Trustmary and FeedbackLink in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Trustmary or FeedbackLink?
      Trustmary edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Trustmary and FeedbackLink offer a free trial?
      Yes, both Trustmary and FeedbackLink offer a free trial.
      What is the starting price of Trustmary vs FeedbackLink?
      Trustmary starts at $190 /Month. FeedbackLink starts at $15 /Month.
      What are the top alternatives to Trustmary?
      Top alternatives to Trustmary include Startquestion, Zonka Feedback, SatisMeter, Emojics, SmileBack.
      What are the top alternatives to FeedbackLink?
      Top alternatives to FeedbackLink include SmileBack, Emojics, YesInsights, Promoter Ninja, GrowthScore.