Truly vs PhoneBurner - Which Call Center Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Truly (150) Get Quote Get Quote	PhoneBurner (238) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More	Enhance your outbound productivity with PhoneBurner, a cloud-based power dialer and sales acceleration platform. Say goodbye to repetitive tasks and tedious workflows, and engage with up to ... Read More
Entry Level Pricing	Starts from $55 , Billed Yearly	Starts from $126 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.9/10	Not Available
User Ratings	4.6 (104)	4.4 (126)
	Get Quote	Get Quote

How do Truly and PhoneBurner Compare on Features?

Total Features	10 Features	0 Features
Unique Features		No features
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What Do Truly and PhoneBurner Cost?

Pricing Option
Starting From	$55 , Billed Yearly	$126 , Billed Yearly
Pricing Plans	Growth Get Started Up to 10 Users CRM Integrations Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android) Show more + Enterprise Get Started International Numbers & Calling Call Transcription Premium Deskphone & Conference Room Integration Show more +	Premium Get Started Unlimited Power Dialing CRM (+ integrations available) Voicemail Drop Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Installed - Mac Mobile - iOS Installed - Windows Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Mac Mobile - iOS Installed - Windows Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Truly User Reviews & Rating Comparison

User Ratings	4.6 (based on 104 reviews)	4.4 (based on 126 reviews)
Rating Distribution	Excellent 114 Very Good 26 Good 6 Poor 4 Terible 0	Excellent 210 Very Good 14 Good 8 Poor 2 Terible 4
Expert's Review generated by AI	Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more	PhoneBurner has received glowing reviews from users over the past 12 months, and for good reason. Users have consistently praised its ease of use, efficient single-line power dialing ...Read more
Pros and Cons	Pros and Cons of Truly Reliable metadata flow to CRM, enhancing efficiency. Desktop and mobile app availability for on-the-go usage. Easy dialing feature and user-friendly interface for seamless calls. Strong integration with Salesforce for efficient workflow and tracking. Intimidating richness of features for new users without adequate support. Limited customization options and marketplace for advanced functionalities.	Pros and Cons of PhoneBurner Streamlines calling processes and acts as a full CRM, enhancing productivity and organization. Easy to use interface with seamless integration to CRM systems, improving efficiency. Excellent customer support for onboarding and ongoing assistance. Efficient single-line power dialing system, making it ideal for consistent high call volume. Limited multi-line dialing capabilities, not suitable for telemarketing. May require additional support for complex features and customization, especially for new users.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Uber wework Wix	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	9 Screenshots

Top Alternatives to Truly and PhoneBurner in 2025

Alternatives	Nextiva 4.4 FIVE CRM Calabrio One 4.2	Dialer360 3.8 Voiptime 4.9 Convoso 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Truly and PhoneBurner offer a Free Trial.

Truly is designed for Large Enterprises, Medium Business and Small Business.

PhoneBurner is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Truly Starts at $55/User/Month when Billed Yearly whereas for PhoneBurner Starts at $126/User/Month when Billed Yearly.

Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

Some top alternatives to PhoneBurner includes Dialer360, Voiptime, Convoso, Mojo Dialer, ProspectBoss CRM Dialer, Calley, 3CX Power Dialer, CallCenterHosting Predictive Dialer, CloudCall and IntelliDialer.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Truly vs PhoneBurner - Which Call Center Software Platform Is Better in July 2025?

Truly

PhoneBurner

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

How do Truly and PhoneBurner Compare on Features?

Total Features

Unique Features

What Do Truly and PhoneBurner Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Truly User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Truly

Pros and Cons of PhoneBurner

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Top Alternatives to Truly and PhoneBurner in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure