Truly vs Highspot Comparison
Truly
Starting at $55 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time app…
Highspot
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Highspot is a sales enablement software that helps companies create content-driven, personalized digital experiences that enable their sales teams to better engage prospects and customers with relevant messaging. With Hi…
Highspot leads on user satisfaction with a 4.9-star rating across 552 reviews.
Truly vs Highspot — at a glance
| Feature | Truly | Highspot |
|---|---|---|
| Rating | 4.5 / 5 | 4.9 / 5 |
| Reviews | 140 | 552 |
| Starting price | $55 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Call Center Software | Sales Enablement Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours |
| Certifications | — | SOC 2, GDPR |
| Data residency | Global | Global |
Key differences between Truly and Highspot
- Pricing: Truly starts at $55 /User/Month. Highspot pricing is not publicly listed.
- Free trial: Truly offers a free trial; Highspot does not.
- User satisfaction: Highspot scores higher with a 4.9-star average.
- Deployment: Truly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Highspot supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Truly vs Highspot — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for medium-sized sales teams needing real-time, multi-channel customer engagement.
- You require seamless Salesforce integration to streamline sales workflows and CRM updates.
- Your team values zero-latency responses across voice, chat, and social channels for engagement.
- You need flexible access via both desktop and mobile apps for on-the-go call management.
- Your organization demands extensive customization and a broad marketplace of advanced features.
- You have new users who need extensive onboarding due to the platform’s feature complexity.
Best for sales teams needing intuitive, customizable content-driven engagement tools.
- You want a platform with strong, actionable analytics to optimize sales efforts.
- Your sales team requires centralized content management with AI-driven recommendations.
- You need a flexible, medium-complexity setup that supports personalized digital sales experiences.
- Your organization demands highly complex analytics and governance capabilities beyond medium complexity.
- You lack training resources to manage the platform’s extensive features and customizability.
Truly: Best for medium-sized sales teams needing real-time, multi-channel customer engagement. Highspot: Best for sales teams needing intuitive, customizable content-driven engagement tools.
Description | Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More about Truly | Highspot is a sales enablement software that helps companies create content-driven, personalized digital experiences that enable their sales teams to better engage prospects and customers ... Read More about Highspot |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.9/10 | 9.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employeesMedium Business | 100 to 5,000 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Collaboration: It builds a collaborative environment that lets teams communicate effectively. As a manager, you'll appreciate how it simplifies workflows, keeping everyone informed and reducing email overload.
- Improved Productivity: Truly's intuitive interface helps your team focus on what matters most. Administrators complete tasks faster because the software reduces distractions and automates routine processes.
- Data-Driven Insights: Truly equips executives with real-time analytics and reporting features. You can make informed decisions based on actionable insights, helping your organization stay ahead of the competition.
- Sales Enablement: Highspot gives your sales teams quick access to the right content at the right time. They can easily engage prospects with materials designed for their needs, driving higher conversion rates.
- Intelligent Insights: With Highspot's analytics, you gain a deeper understanding of what works and what doesn’t. By analyzing content performance, we can make informed decisions that refine our strategies and boost overall sales effectiveness.
- Streamlined Collaboration: Teams can easily collaborate within Highspot, sharing insights and resources in real-time. This builds a culture of knowledge sharing, keeping everyone aligned and equipped to succeed.
Best fit
- 50-500 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
- 100 to 5,000 employees
- Sales Automation, SaaS, Martech, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Reasons buyers look elsewhere
- Lacks flavor variety — consumers seeking niche options like botanical blends or regional craft seltzers often switch brands
- Price-sensitive buyers choose competitors offering comparable quality at 15-20% lower cost per unit
- Demands lower sugar content or specific certifications (organic, non-GMO) that Truly doesn't provide
- Competitors like Seismic and Showpad offer similar content management and sales tools at 20-30% lower price points for teams under 500 users
- Missing native integrations with Salesforce, HubSpot, and Slack — requires custom API work or third-party connectors that add implementation time
- Lacks granular permission controls and custom field mapping for content libraries — teams needing role-based access restrictions often switch to Seismic
Software Demo
Demo |  Truly has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Truly and Highspot Compare on Features?
Total Features | 10 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Truly and Highspot on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Truly User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Truly for its ease of use, strong CRM integration, and reliable call quality, though some note challenges with feature complexity and occasional technical issues. What buyers like
Common complaints
| Buyer sentiment Buyers generally praise Highspot for its intuitive design, strong analytics, and customization, though some find the feature complexity challenging without training. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Uber  wework  Wix |  Aetna  Docusign  Okta |
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Media and Screenshots
Videos | No videos available. |  1 Videos |
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Top Alternatives to Truly and Highspot in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Truly or Highspot?
- Highspot edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Truly and Highspot offer a free trial?
- Truly offers a free trial. Highspot does not.
- What is the starting price of Truly vs Highspot?
- Truly starts at $55 /User/Month. Highspot starts at Contact for pricing.
- What are the top alternatives to Truly?
- Top alternatives to Truly include Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio.
- What are the top alternatives to Highspot?
- Top alternatives to Highspot include Seismic, Enablix, ProteusEngage, SAP Sales Cloud, Showell.