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Truly vs Dialpad Sell Comparison

Last updated:

Truly

4.6(104 reviews)

Starting at $55 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time app…

Dialpad Sell

4.5(540 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Dialpad Sell is an auto dialer software for sales people that increases sales productivity, boosts lead conversion rates, and improves your customer experience. DialPad can place calls automatically from computer without…

Truly leads on user satisfaction with a 4.6-star rating across 104 reviews.

Truly vs Dialpad Sell — at a glance

FeatureTrulyDialpad Sell
Rating4.6 / 54.5 / 5
Reviews104540
Starting price$55 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareAuto Dialer Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between Truly and Dialpad Sell

  • Pricing: Truly starts at $55 /User/Month. Dialpad Sell pricing is not publicly listed.
  • User satisfaction: Truly scores higher with a 4.6-star average.
  • Deployment: Truly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Dialpad Sell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Truly vs Dialpad Sell — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Truly - Call Center Software
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Talk to an expert
Dialpad Sell - Auto Dialer Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Truly

Best for medium-sized sales teams needing real-time, multi-channel customer engagement.

Choose if
  • You require seamless Salesforce integration to streamline sales workflows and CRM updates.
  • Your team values zero-latency responses across voice, chat, and social channels for engagement.
  • You need flexible access via both desktop and mobile apps for on-the-go call management.
Consider alternatives if
  • Your organization demands extensive customization and a broad marketplace of advanced features.
  • You have new users who need extensive onboarding due to the platform’s feature complexity.

Dialpad Sell

Best for sales teams needing AI-powered auto-dialing with seamless integrations.

Choose if
  • You want AI-assisted real-time call transcription and recording features.
  • Your sales or support team requires automatic computer-based dialing without phones.
  • You need a user-friendly, low-complexity tool that integrates well with existing software.
Consider alternatives if
  • Your company demands extensive UI customization and notification control.
  • You are a small business with very low call volumes.

Truly: Best for medium-sized sales teams needing real-time, multi-channel customer engagement. Dialpad Sell: Best for sales teams needing AI-powered auto-dialing with seamless integrations.

Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More about Truly

Dialpad Sell is an auto dialer software for sales people that increases sales productivity, boosts lead conversion rates, and improves your customer experience. DialPad can place calls ... Read More about Dialpad Sell

Entry Level Pricing

  • Starts from $55 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.9/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesMedium Business
51-500 employees500+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Truly

  • Seamless Collaboration: Truly fosters a collaborative environment that empowers teams to communicate effectively. As a manager, you’ll appreciate how it streamlines workflows, ensuring everyone is on the same page and reducing email overload.
  • Enhanced Productivity: With its intuitive interface, Truly allows your team to focus on what matters most. Administrators will find that tasks get done faster, as the software minimizes distractions and automates routine processes.
  • Data-Driven Insights: Truly equips executives with real-time analytics and reporting features. You can make informed decisions based on actionable insights, helping your organization stay ahead of the competition.
Best fit

Best fit

Truly

  • 50-500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
Watchouts

Reasons buyers look elsewhere

Truly

  • Users may seek alternatives to Truly if they require a wider variety of flavors or formulations, as some consumers prefer unique or specialized options that may not be available in Truly's lineup.
  • Budget-conscious individuals might consider other brands if they find similar quality products at lower prices, making cost-effectiveness a significant factor in their purchasing decisions.
  • Health-conscious consumers may explore alternatives that offer lower sugar content or cleaner ingredient lists, as they often prioritize nutritional value and transparency in their beverage choices.

Software Demo

Demo

No software demo available

Truly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Truly and Dialpad Sell Compare on Features?

Total Features

10 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare Truly and Dialpad Sell on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $55 , Billed Yearly
      • Not Available

      Pricing Plans

      • Growth

        • Up to 10 Users

        • CRM Integrations

        • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

        Show more +

      • Enterprise

        • International Numbers & Calling

        • Call Transcription

        • Premium Deskphone & Conference Room Integration

        Show more +

      • Not Available

      Pricing Page

      Truly pricing
      Dialpad Sell pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Truly User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      114

      26

      6

      4

      0

      26

      7

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Truly for its ease of use, strong CRM integration, and reliable call quality, though some note challenges with feature complexity and occasional technical issues.

      What buyers like

      • Ease of use
      • CRM integration
      • Call quality

      Common complaints

      • Feature complexity for new users
      • Limited customization options

      Buyer sentiment

      Overall positive user sentiment highlighting ease of use, integration capabilities, and AI features, tempered by occasional call reliability and interface issues.

      What buyers like

      • Ease of use
      • Integration with other tools
      • AI-powered call transcription and assistance

      Common complaints

      • Call reliability issues
      • Limited customization options

      Pros and Cons

      • Reliable metadata flow to CRM enhancing efficiency

      • Strong integration with Salesforce for efficient workflow and tracking

      • Availability of both desktop and mobile apps for flexible usage

      • Intimidating richness of features for new users without adequate support

      • Limited customization options and marketplace for advanced functionalities

      • Seamless integration with other software and tools

      • Reliable call quality with real-time call transcriptions

      • User-friendly interface suitable for beginners and experienced users

      • Occasional dropped and missed calls, especially during Do Not Disturb mode

      • Limited customization options such as notification sounds

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Uber

      Uber

      wework

      wework

      Wix

      Wix

      Motorola

      Motorola

      Media and Screenshots

      Screenshots

      No screenshots available.

      Dialpad Sell screenshot

      2 Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to Truly and Dialpad Sell in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Truly or Dialpad Sell?
      Truly edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Truly and Dialpad Sell offer a free trial?
      Yes, both Truly and Dialpad Sell offer a free trial.
      What is the starting price of Truly vs Dialpad Sell?
      Truly starts at $55 /User/Month. Dialpad Sell starts at Contact for pricing.
      What are the top alternatives to Truly?
      Top alternatives to Truly include Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio.
      What are the top alternatives to Dialpad Sell?
      Top alternatives to Dialpad Sell include Dialer360, Truly, Dialpad Contact Center, DCDial, Hello Hunter.

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